Tucson, Arizona, United States · On-site
$18/hr–$24/hr
Service Support Specialist Starting pay: $18-24 per hour Unlock Your Potential as a Service Support Specialist! Position Summary: Are you ready to be an integral part of our team? We're seeking a Service Support Speciali…
Skills: Customer Service, Communication, Problem Solving, Clerical Duties, Logistics Management
Phoenix, Arizona, United States · On-site
$20/hr–$24/hr
Service Support Specialist Starting pay: $20-24 per hour Must have 3-5 year's experience in dispatching. Preferred experience in dispatching service technicians with a HVAC or Plumbing service company! Unlock Your Potent…
Skills: Dispatching, Customer Service, Work Order Creation, Billing, Clerical Duties
Milwaukee, Wisconsin, United States · On-site
Now Hiring: Commercial Kitchen Service Technicians Up to $7,000 Sign-On Bonus for Experienced Candidates! Hourly rate up to $50.00+ per hour based on experience What We Need Technicians with experience in: • Commercial c…
Skills: Commercial Cooking Equipment Repair, Commercial Refrigeration Repair, Equipment Maintenance, Field Service, Troubleshooting
Portland, Oregon, United States · On-site
Join Our Team as a Branch Manager - Ignite Your Leadership Journey! Are you a dynamic and motivated leader with a passion for driving business success? We're on the lookout for an exceptional individual to take on the ro…
Skills: Operational Efficiency, Market Development, Financial Leadership, Budget Management, Policy Implementation
Portland, Oregon, United States · On-site
Join Our Team as a Branch Manager - Ignite Your Leadership Journey! Are you a dynamic and motivated leader with a passion for driving business success? We're on the lookout for an exceptional individual to take on the ro…
Skills: Operational Efficiency, Market Development, Financial Leadership, Budget Management, Policy Implementation
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The Service Support Specialist provides administrative and operational support across various departments, including dispatch, billing, and warehouse organization. Key duties include managing customer equipment tagging, handling UPS shipments, and performing general clerical tasks.
Candidates must have a high school diploma and at least two years of related education or experience. Strong communication skills and the ability to pass a drug screen and background check are required.
Service Support Specialist
Starting pay: $18-24 per hour
Unlock Your Potential as a Service Support Specialist!
Position Summary:
Are you ready to be an integral part of our team? We're seeking a Service Support Specialist to be the backbone of our branch, tackling a variety of tasks across all departments.
Essential Functions:
Task Maestro: Assist dispatch in creating work orders, maintaining billing notes, and inputting new equipment data.
Office Maven: Handle clerical duties like scanning, filing, and managing daily mail.
Customer Champion: Welcome and guide customers in tagging their equipment for repairs.
Logistics Pro: Manage UPS shipments, ensuring accuracy and proper documentation.
Warehouse Organizer: Ensure components are stored correctly in the warehouse or attached to Service Work Orders.
Safety Advocate: Prioritize safety and follow our accident prevention procedures.
Adaptable Dynamo: Embrace new challenges assigned by the Branch Manager.
Responsibilities of the Position:
Team Player: This is a non-supervisory role, reporting to the Branch Manager.
Decision Influencer: Your actions can impact people, finances, and our organization's reputation.
Minimum Qualifications:
Educational Foundation: High School diploma or its equivalent.
Experience Insight: Two years of education and/or experience in a related field.
Exceptional Communicator: Strong customer service, communication, and problem-solving skills.
Clean Slate: Successful completion of a pre-employment drug screen and criminal background check.
Safety-First Attitude: Prioritize safety in all you do.
Self-Motivated and Organized: Excel at working independently with minimal supervision.
Physical Demands:
Office Oasis: Primarily, work in a typical office environment.
Occasional Lifting: Light lifting of office equipment, supplies, and boxes may be needed.
Balanced Posture: A mix of sitting, walking, and standing throughout your day.
Tech-Savvy: Comfortably operate computers and office equipment.
Ready to unlock your potential as a Service Support Specialist? Join our team, where your dedication and skills make all the difference. Apply now and be part of something exceptional!
General Parts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#dispatcher #customerservice #billing
Serving Those Who Feed The Nation®
Founded in 1939, General Parts Group distributes parts and provides service for over 60,000 customers and 400 manufacturers of commercial foodservice equipment. Corporate headquarters are located in Bloomington, Minnesota and with major branch operations strategically located in Arizona(3), Colorado, Florida, Idaho, Illinois, Indiana(2), Iowa, Kansas, Kentucky, Minnesota(2) Missouri(2), Nebraska, North Dakota, Ohio, Oklahoma(2), Oregon(2), Tennessee, Texas(2), Washington and Wisconsin(2); we are ideally positioned to provide Quality Service for over one third of the United States. We are viewed as the market leader in most of the markets we serve and in terms of overall sales, General Parts’ ranks in the top five of independent service companies nationally. Over the last 80 years, General Parts has grown to become one of the largest commercial kitchen equipment parts distributors in the country. Because we stock and distribute replacement parts for most major brands of commercial kitchen equipment, we demonstrate daily our ability to meet the needs of our local and national customers who prefer to do their own repairs.
Offices: 11311 Hampshire Ave. So., Bloomington, Minnesota 55438, US · W223 N735 Saratoga Drive, Suite A, Waukesha, Wisconsin 53186, US · 1011 E 13th St, Kansas City, Missouri 64106, US · 4633 S 36th St, Phoenix, Arizona 85040, US · 3150 N Freeway Industrial Loop, 100, Tucson, Arizona 85705, US
Serving Those Who Feed The Nation®
Founded in 1939, General Parts Group distributes parts and provides service for over 60,000 customers and 400 manufacturers of commercial foodservice equipment. Corporate headquarters are located in Bloomington, Minnesota and with major branch operations strategically located in Arizona(3), Colorado, Florida, Idaho, Illinois, Indiana(2), Iowa, Kansas, Kentucky, Minnesota(2) Missouri(2), Nebraska, North Dakota, Ohio, Oklahoma(2), Oregon(2), Tennessee, Texas(2), Washington and Wisconsin(2); we are ideally positioned to provide Quality Service for over one third of the United States. We are viewed as the market leader in most of the markets we serve and in terms of overall sales, General Parts’ ranks in the top five of independent service companies nationally. Over the last 80 years, General Parts has grown to become one of the largest commercial kitchen equipment parts distributors in the country. Because we stock and distribute replacement parts for most major brands of commercial kitchen equipment, we demonstrate daily our ability to meet the needs of our local and national customers who prefer to do their own repairs.
Offices: 11311 Hampshire Ave. So., Bloomington, Minnesota 55438, US · W223 N735 Saratoga Drive, Suite A, Waukesha, Wisconsin 53186, US · 1011 E 13th St, Kansas City, Missouri 64106, US · 4633 S 36th St, Phoenix, Arizona 85040, US · 3150 N Freeway Industrial Loop, 100, Tucson, Arizona 85705, US
