GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-s…
Skills: Employee Relations, Workplace Investigations, Performance Management, Case Management, Employment Law
Summary The Payment Integrity Specialist plays a critical role in ensuring accurate reimbursement and regulatory compliance across payer relationships. This position is responsible for monitoring audits and refund reques…
GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-s…
Skills: Sample Handling, Data Entry, LIMS, HIPAA Compliance, Record Keeping
GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-s…
GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-s…
Skills: Clinical Data Analysis, Case Management, Phenotype-Genotype Correlation, Variant Classification, Exome Sequencing
GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-s…
Skills: Clinical Data Analysis, Case Management, Phenotype-Genotype Correlation, Variant Classification, Exome Sequencing
GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-s…
Skills: Clinical Data Analysis, Case Management, Phenotype-Genotype Correlation, Variant Classification, Exome Sequencing
GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-s…
Skills: Clinical Data Analysis, Case Management, Phenotype-Genotype Correlation, Variant Classification, Exome Sequencing
GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-s…
GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-s…
Skills: Clinical Data Analysis, Case Management, Phenotype-Genotype Correlation, Variant Classification, Exome Sequencing
GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-s…
Skills: Clinical Data Analysis, Case Management, Phenotype-Genotype Correlation, Variant Classification, Exome Sequencing
GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-s…
Skills: Clinical Data Analysis, Case Management, Phenotype-Genotype Correlation, Variant Classification, Exome Sequencing
Medical Science Liaison I, Specialties(Mid-Atlantic)
Remote Solely
$150k–$165k/yr
Mid level$941M raised
GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-s…
GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-s…
GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-s…
Skills: Specimen Handling, Test Analysis, Quality Control, Record Keeping, Instrument Calibration
Regional Account Executive - General Pediatrics (IL/MO)
Hybrid
$125k–$140k/yr
Mid level$941M raised
GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-s…
GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-s…
GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-s…
Summary The EHR Integration Analyst supports GeneDx interoperability solutions with a primary focus on Point-to-Point (P2P) integrations and external connectivity workflows. This role serves as a key resource for custome…
Skills: Interoperability Solutions, Workflow Analysis, EHR Integration, Troubleshooting, Requirements Gathering
GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-s…
Skills: Laboratory Billing Appeals, Insurance Policy Analysis, Healthcare Regulations, Medical Terminology, Medical Coding
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$140k–$150k/yr
Full-time
bachelor degree, professional certificate
Posted 3d ago
~40 hrs/week
Responsibilities
The Director will build the company's first dedicated Employee Relations function from the ground up, including investigation protocols and case management infrastructure. They will personally manage the full ER caseload, lead workplace investigations, and coach managers to own performance management.
Requirements
Requires a bachelor's degree and 8+ years of HR experience, with at least 5 years specifically focused on employee relations and conducting investigations. Experience in life sciences or healthcare and professional certifications like PHR or SHRM-CP are preferred.
Full job description
GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-scale clinical information to enable precision medicine as the standard of care. GeneDx is at the forefront of transforming healthcare through its industry-leading exome and genome testing and interpretation services, fueled by the world’s largest rare disease data sets. For more information, please visit www.genedx.com.
This is a hybrid (2-3 days onsite) position in Gaithersburg, MD
Summary
GeneDx is hiring its first Director of Employee Relations — a foundational role that will build GeneDx’s ER function from the ground up, protect the organization, enable our leaders, and ensure every employee experience decision reflects our #1 Mindset: Own It. Move with urgency. Have courage. Drive impact. Reporting to the VP, People Experience, this role will own the entire employee relations lifecycle from intake to resolution while building the playbooks, tools, and manager capability that make the function scalable. The Director will manage approximately 130 annual ER touch points across workplace investigations, performance-based terminations, complex coaching situations, and policy interpretation — serving as the primary ER interface with Legal and driving the cultural shift from “HR handles it” to “leaders own performance.” This is not a role for someone who wants to inherit a playbook. It’s for someone who wants to write one.
Job Responsibilities
Build the Function: Design and stand up GeneDx’s first dedicated Employee Relations function, including investigation protocols, case management infrastructure, documentation standards, and escalation frameworks
Establish the ER operating model that enables PBPs to focus on strategic business partnership while ER owns the employee relations lifecycle
Create and deliver quarterly ER reporting — case trends, risk indicators, hotspot analysis, and recommendations — to VP, People Experience and senior leadership
Own the Casework: Manage the full ER caseload (~130 annual touch points): workplace investigations, performance-based terminations, complex performance coaching situations, and policy interpretation
Personally lead all workplace investigations, ensuring thorough, timely, and legally defensible processes and documentation
Own termination recommendations and legal outcome discussions; escalate VP+ cases and precedent-setting situations to VP, People Experience
Serve as the primary ER interface with Legal, partnering on high-risk matters (approximately 25% of caseload) and translating legal guidance into operational action
Enable Leaders: Build manager-facing playbooks, toolkits, and training for performance management, progressive discipline, and difficult conversations
Drive the cultural shift from “HR handles it” to “leaders own performance” — coaching and equipping managers to operate independently while knowing when to escalate
Provide real-time guidance to managers and PBPs on employee relations matters, balancing speed with risk management
Protect the Organization: Reduce legal exposure through consistent, high-quality case management and documentation practices
Monitor and address ER hotspots — particularly in commercial production labs and sales teams — with targeted interventions
Ensure compliance with federal, state, and local employment laws; stay ahead of regulatory changes that affect ER practices
People Manager
No — Individual Contributor (with future build potential)
This is an individual contributor role. No direct reports at launch; future team build potential as the function scales.
Education, Experience, and Skills
Bachelor’s degree in Human Resources, Business, or related field (or equivalent experience)
8+ years of progressive HR experience with 5+ years focused on employee relations
Demonstrated experience building or significantly maturing an ER function — not just operating within one
Proven track record of personally owning and conducting workplace investigations (not supporting or advising)
Experience supporting both production/operations and commercial/sales populations
Track record of operating as a solo or near-solo ER resource, managing a full caseload independently
Strong working partnership with employment law counsel; fluency in translating legal risk into business action
Evidence of measurable ER outcomes: reduced claims, improved resolution time, increased manager capability
Preferred:
Experience in life sciences, biotech, diagnostics, or healthcare industries
Experience in a high-growth, mid-size company (500–3,000 employees) undergoing operational transformation
Familiarity with ER in regulated environments (CLIA, CAP, FDA, or similar)
PHR, SPHR, SHRM-CP, SHRM-SCP, or AWI certification
Experience with ER case management systems and HR analytics/reporting tools
Certificates, Licenses, Registrations
Preferred: PHR, SPHR, SHRM-CP, SHRM-SCP, or AWI (Association of Workplace Investigators) certification
Physical Demands
This is a sedentary role requiring prolonged periods of sitting while working at a computer. Physical demands include:
Sitting for extended periods (up to 8 hours per day)
Repetitive use of hands and fingers for typing and mouse operation
Visual acuity for reading computer screens and documents
Ability to communicate effectively via phone and video calls
Occasional lifting of up to 10 pounds (office supplies, equipment)
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Acknowledgements
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other related duties, as assigned by their supervisor.
Pay Transparency, Budgeted Range
$140,000—$150,000 USD
A culture that plays to win, because patients are counting on us
At GeneDx, we're driven by urgency and purpose: helping patients get diagnosed earlier. Our mission, to empower everyone to live their healthiest life through genomics, drives our team to make a tangible impact each day – and shapes our culture where high standards, strong teamwork, and meaningful ownership are the norm. We act with intention, support one another, and deliver work we're proud to put our names on.
Here’s what you can expect day to day:
1. Play like a champion (step up, redefine what’s possible, own it)
We bring energy, focus, and a bias for action. We step up, take initiative, and deliver on our commitments – with quality, speed, and care.
2. Think bigger (stretch beyond, courage not consensus)
We push past the obvious. We challenge assumptions, raise the bar, and make thoughtful, decisive calls — choosing progress over perfection.
3. Grow fast (be curious, speak up, be agile)
We stay curious, ask questions, and share direct feedback with respect. We adapt quickly and keep learning through collaboration and continuous improvement.
If you’re motivated by meaningful work, a fast-moving environment, and teammates who care deeply about outcomes, you’ll thrive at GeneDx.
At GeneDx, we believe in taking care of our people. We provide competitive compensation and benefits that reflect local market practices and legal requirements in each country where we operate, helping employees thrive both professionally and personally.
We welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law.
GeneDx is a place where people from all backgrounds can make an impact.
Empowering everyone to live their healthiest life through genomics
Industry
Biotechnology Research
Company size
1,001-5,000 employees
Headquarters
Stamford, CT
LinkedIn followers
69,485
Total funding
$941M
We see a world where every genetic condition is understood, and every patient receives the care they need to live their healthiest life through genomics.
GeneDx combines unmatched clinical expertise, advanced technology, and the power of GeneDx Infinity™, the world’s largest rare disease genomic dataset. This unparalleled foundation powers GeneDx’s ExomeDx™ and GenomeDx™ tests – ranked #1 by expert geneticists and granted FDA Breakthrough Device Designation – enabling clinicians to deliver precise, fast, and actionable diagnoses.
With over 25 years of innovation, more than 4,800 genetic diseases diagnosed, and over 1,000 scientific publications, we’re building the genomic intelligence network that’s shaping the future of precision medicine: for patients, providers, and partners alike.
Offices: 333 Ludlow Street, 8th Floor, Stamford, CT 06902, US · 207 Perry Pkwy, Gaithersburg, Maryland 20877, US
Empowering everyone to live their healthiest life through genomics
Industry
Biotechnology Research
Company size
1,001-5,000 employees
Headquarters
Stamford, CT
LinkedIn followers
69,485
Total funding
$941M
We see a world where every genetic condition is understood, and every patient receives the care they need to live their healthiest life through genomics.
GeneDx combines unmatched clinical expertise, advanced technology, and the power of GeneDx Infinity™, the world’s largest rare disease genomic dataset. This unparalleled foundation powers GeneDx’s ExomeDx™ and GenomeDx™ tests – ranked #1 by expert geneticists and granted FDA Breakthrough Device Designation – enabling clinicians to deliver precise, fast, and actionable diagnoses.
With over 25 years of innovation, more than 4,800 genetic diseases diagnosed, and over 1,000 scientific publications, we’re building the genomic intelligence network that’s shaping the future of precision medicine: for patients, providers, and partners alike.
Offices: 333 Ludlow Street, 8th Floor, Stamford, CT 06902, US · 207 Perry Pkwy, Gaithersburg, Maryland 20877, US