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Full-time
associate degree, professional certificate
Professional Development, Competitive Compensation
Posted 26d ago
~40 hrs/week
Remote in United States
Responsibilities
Deliver comprehensive clinical training and education on GEHC CT equipment to customers throughout their journey. Collaborate with sales and service teams to provide pre-sale evaluations and post-installation support to maximize equipment value.
Requirements
Requires an associate degree or equivalent with at least 3 years of CT clinical industry experience and ARRT or equivalent certification. Must be able to travel extensively (80%+) and be proficient in standard office software.
Full job description
Job Description Summary
As a Clinical Applications Specialist (CAS), you will be supporting the GE HealthCare Imaging applications team. You will lead and deliver cutting-edge training initiatives focused on Imaging equipment, aimed at empowering our customers with in-depth knowledge and expertise. You will elevate the customer experience by delivering comprehensive education and training solutions throughout the entire customer journey—from pre-sale consultations to post-implementation support. Your role will extend beyond traditional training to encompass outcome-driven education, ensuring our customers derive maximum value from our GEHC equipment.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description
Essential Responsibilities:
Deliver comprehensive training on GEHC CT equipment in a customer facing environment.
Collaborate and coordinate the delivery of customer training with a targeted integrated account management approach including sales, project management, and other service organization teams in accordance with the Order Configuration/terms and conditions.
Develop product, clinical, and software knowledge, skills, and competence within the Imaging modalities.
Correlates theoretical knowledge with clinical and product information to provide clinicians with the knowledge and the skills to obtain optimal performance from their GE HealthCare equipment.
Provide pre-sale product clinical evaluations and/or educational sessions to potential customers in partnership with customers, develop and administer clinical training to the end-user personnel aligned with Sales Order Agreement (SOA) to deliver excellent clinical education to achieve high Net Promotor Scores (NPS).
Drive realization of revenue thru execution of on-site or remote clinical education delivery. Produce comprehensive, consistent, and timely completion of documentation requirements from pre through post training.
Provide ongoing post-installation training and support as needed over the lifecycle of the product.
Maintain customer relationships through proactive touches and communicate all relevant product and/or customer concerns or opportunities to the Management team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical and clinical issue or how to improve the quality of the product or overall product offerings.
Qualifications/Requirements:
Associate degree or equivalent and minimum of 3 years CT clinical industry experience.
ARRT or equivalent specific modality certification.
Required to travel extensively, 80+% (4-5 days per week including overnights and some weekends), within the territory OR the US via multiple modes of transportation (car, air travel, train etc.) as necessary.
Comfortable in a clinical/patient environment.
Proficient use of software applications, such as, Windows Outlook, Word, PowerPoint, and Excel and navigating other computer and web-based tools (intranet/internet/apps).
Ability to learn specialized industry specific software and provide digital education and training solutions.
Will be required to register with one or more vendor credentialing services by various customer hospitals.
Desired Qualifications:
Minimum 2 years of GEHC CT imaging equipment experience.
Demonstrated self-starter, self-directed, team-oriented individual who thrives in a fast paced, dynamic business environment and places personal and business integrity at forefront.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.
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We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Additional Information
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Every day millions of people feel the impact of our intelligent devices, advanced analytics and artificial intelligence. As a leading global medical technology and digital solutions innovator, GE HealthCare enables clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by its Edison intelligence platform.
With over 100 years of healthcare industry experience and around 50,000 employees globally, the company operates at the center of an ecosystem working toward precision health, digitizing healthcare, helping drive productivity and improve outcomes for patients, providers, health systems and researchers around the world.
We embrace a culture of respect, transparency, integrity and diversity and we work to create a world where healthcare has no limits.
Every day millions of people feel the impact of our intelligent devices, advanced analytics and artificial intelligence. As a leading global medical technology and digital solutions innovator, GE HealthCare enables clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by its Edison intelligence platform.
With over 100 years of healthcare industry experience and around 50,000 employees globally, the company operates at the center of an ecosystem working toward precision health, digitizing healthcare, helping drive productivity and improve outcomes for patients, providers, health systems and researchers around the world.
We embrace a culture of respect, transparency, integrity and diversity and we work to create a world where healthcare has no limits.