Fresno, California, United States · On-site
$22/hr–$27/hr
Overview The Business Development Center (BDC) Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incomin…
Skills: Customer Service, Administrative Support, Telephone Communication, Data Entry, Scheduling
Fresno, California, United States • On-site
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The BDC Representative manages incoming service calls, coordinates appointments, and provides administrative support to the service department. They also follow up with prospective customers and maintain accurate records to ensure high levels of customer satisfaction.
Candidates must have at least one year of experience in a customer service or administrative role, with automotive industry experience considered a plus. Strong computer, communication, and organizational skills are required to succeed in this performance-driven environment.
The Business Development Center (BDC) Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming Service inquiries, requests, and internet queries. In addition, he or she performs clerical and administrative duties for the Service departments.The ideal candidate has some post-secondary education or training, previous experience in a similar position (administrative, clerical, call center, customer service, etc.), and a working knowledge of automotive service or sales. He or she must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.
In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.
Fresno Lexus is an OREMOR Automotive Group dealership. OREMOR Automotive Group has had the pleasure of serving Southern California for more than 40 years. We are a company that has a philosophy of a family atmosphere with a corporate structure. We strive to ensure that our team members have the support they need to succeed. Fresno Lexus has been a part of the OREMOR Automotive Group since 2005! We are always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to apply! We hope that our Core Values of People, Family Atmosphere, Goal-Oriented Team Work, Outstanding Customer Service, Community Involvement, and Participation are values you are looking for in your next employer! Fresno Lexus, part of OREMOR Automotive Group, is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. Please visit our website and click the Careers button in the About Us tab to apply: https://www.fresnolexus.com/fresno-lexus-careers
Offices: 777 W Palmdon Dr, Fresno, California 93704, US
View all jobs at Fresno LexusFresno Lexus is an OREMOR Automotive Group dealership. OREMOR Automotive Group has had the pleasure of serving Southern California for more than 40 years. We are a company that has a philosophy of a family atmosphere with a corporate structure. We strive to ensure that our team members have the support they need to succeed. Fresno Lexus has been a part of the OREMOR Automotive Group since 2005! We are always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to apply! We hope that our Core Values of People, Family Atmosphere, Goal-Oriented Team Work, Outstanding Customer Service, Community Involvement, and Participation are values you are looking for in your next employer! Fresno Lexus, part of OREMOR Automotive Group, is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. Please visit our website and click the Careers button in the About Us tab to apply: https://www.fresnolexus.com/fresno-lexus-careers
Offices: 777 W Palmdon Dr, Fresno, California 93704, US
View all jobs at Fresno Lexus