FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in th…
FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in th…
FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in th…
Skills: Case management, Home care, ADL/IADL assessments, Caregiver training, Patient assessment
Supervisor of Care Management *$3,000 Sign-On Bonus* (Buffalo, New York / Hybrid)
Buffalo, New York, United States · Hybrid
$29/hr–$33/hr
Senior
About our Company FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will c…
Skills: People Leadership, Care Management, Clinical Supervision, Regulatory Compliance, Crisis Management
Registered Nurse - 1099 Contract $120 per visit (Hartford & New Haven, CT / Field-based)
West Hartford, Connecticut, United States · On-site
Entry level
About our Company FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will c…
Skills: Clinical assessment, Case management, Care coordination, Patient education, Documentation
Philadelphia, Pennsylvania, United States · Hybrid
$20/hr–$23/hr
Entry level
FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in th…
Skills: Customer service, Call center operations, Data entry, Conflict resolution, De-escalation
Care Manager, RN (Portland, OR / Hybrid / Per Diem)
Portland, Oregon, United States · Hybrid
$45/hr–$50/hr
Entry level
FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in th…
Skills: Clinical assessment, Care coordination, Patient education, Quality assurance, Care planning
Licensed Social Worker - Part Time (Rocky River, OH / Field-based)
Rocky River, Ohio, United States · Hybrid
$40/hr–$45/hr
Mid level
Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who c…
Skills: Case management, Social work, Clinical assessment, Compliance, HIPAA
Licensed Social Worker (Westlake, OH / Field-based)
Westlake, Ohio, United States · Hybrid
$28/hr–$45/hr
Mid level
Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who c…
Skills: Social work, Case management, Clinical assessment, Patient advocacy, Compliance
Care Manager, RN (Cleveland OH / PART-TIME / Field-based)
Cleveland, Ohio, United States · On-site
Mid level
About Our Company FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will c…
Skills: Nursing Care, Case Management, Regulatory Compliance, Patient Evaluation, Staff Oversight
About Our Company FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will c…
Skills: Nursing Care, Case Management, Regulatory Compliance, Patient Evaluation, Staff Oversight
Care Manager, RN (Lorain OH / PART-TIME / Field-based)
Lorain, Ohio, United States · On-site
$40/hr–$45/hr
Entry level
About Our Company FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will c…
Skills: Clinical assessment, Care coordination, Patient education, Quality assurance, Case management
Care Manager, RN ( Medina, OH / PART-TIME / Field-based)
Medina, Ohio, United States · On-site
$40/hr–$45/hr
Entry level
About Our Company FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will c…
Skills: Registered nursing, Case management, Clinical assessment, Care coordination, Patient education
Licensed Social Worker (Cleveland, OH / Field-based)
Cleveland, Ohio, United States · Hybrid
$28/hr–$33/hr
Mid level
Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who c…
Skills: Case management, Social work, Clinical assessment, Compliance, HIPAA
Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who c…
Skills: Customer service, Data entry, Tax compliance, Auditing, Communication
Philadelphia, Pennsylvania, United States · Hybrid
$23/hr–$25/hr
Mid level
FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in th…
Skills: Medicaid eligibility, Case management, Benefits coordination, Salesforce, Client education
Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who c…
Care Manager, RN (Albany, NY / PER DIEM / Field-based)
Albany, New York, United States · On-site
$75/hr–$120/hr
Mid level
FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in th…
Skills: Nursing, Home care, Patient assessment, Care planning, Geriatric care
Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who c…
Skills: Staffing, Customer service, Problem solving, Communication skills, HHA Exchange
FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in th…
Skills: Registered Nurse, Clinical evaluations, Care planning, Patient assessment, Case management
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$93k–$110k/yr
Full-time
bachelor degree, professional certificate
Medical benefits, Retirement plans, Wellness programs, Ongoing learning opportunities
Posted 11h ago
~40 hrs/week
Remote in United States
Responsibilities
The External Audit Manager serves as the primary point of contact for regulatory and payer audits, coordinating documentation and logistics across the organization. They are responsible for developing corrective action plans, conducting root cause analyses, and ensuring the company remains audit-ready through cross-functional collaboration.
Requirements
Candidates must hold a bachelor's degree in a relevant field and possess at least eight years of experience in healthcare compliance or regulatory affairs. Strong knowledge of Medicaid-funded home care regulations and experience managing external audits and survey responses are required.
Full job description
FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.
We pride ourselves on our values which drive the level of care that we deliver to our patients:
- Here For You (An attitude of service, empathy, and availability)
- Own It (Drive and ownership)
- Do the Right Thing (High integrity)
- Be Positive (Great attitude and a can-do positive approach to challenges)
Join our team and make a positive impact on the lives of others! We are looking for an External Audit Managerfor our Compliance team.
This is a remote position.
Position Overview:
The External Audit Manager plays a key role in helping FreedomCare stay audit-ready and respond effectively to external reviews. This role leads the coordination of regulatory, payer, Medicaid, CMS, OIG, state agency, accrediting body, and other oversight audits, ensuring requests are managed clearly, documentation is accurate, and follow-up actions are completed timely.
As the primary liaison for external audits, this position coordinates documentation and audit logistics, prepares responses to audit findings and Statements of Deficiency (SODs), develops and monitors corrective action plans (CAPs), conducts root cause analysis, and partners cross-functionally to strengthen ongoing audit readiness.
Key Responsibilities:
Serve as the primary point of contact and internal coordinator for external audits, surveys, regulatory reviews, payer audits, and oversight inquiries.
Lead or support responses to federal, state, Medicaid, CMS, OIG, accrediting body, MCO, and payer audits in partnership with Compliance leadership and cross-functional teams.
Review audit findings, identify risk areas, and prepare timely, well-supported responses to Statements of Deficiency (SODs), requests for information, and related audit correspondence.
Develop, implement, and monitor corrective action plans (CAPs) that address root cause, ownership, timelines, required evidence, and sustainable remediation.
Track CAP completion, validate effectiveness, and escalate overdue or high-risk remediation items.
Conduct root cause analyses of audit findings and identify trends, repeat issues, or control gaps that require operational process improvement.
Maintain the audit repository, evidence files, response trackers, CAP logs, and supporting documentation in an organized, accurate, and audit-ready manner.
Partner with Operations, Clinical, HR, Legal, Finance, IT, and Compliance stakeholders to gather information, clarify requirements, resolve documentation gaps, and support consistent execution.
Present audit status, findings, trends, risks, and remediation progress to Compliance leadership and other business leaders.
Credentials:
Bachelor’s degree in healthcare administration, business administration, public health, legal studies, compliance, or a related field required.
Eight or more years of experience in healthcare compliance, regulatory affairs, auditing, quality assurance, Medicaid, managed care, or home health/home care operations required.
Experience managing external audits, survey responses, Medicaid/CMS or state agency reviews, SOD responses, CAP development, and corrective action tracking strongly preferred.
CHC, CHPC, CCEP, or similar compliance certification preferred.
Qualifications:
Strong working knowledge of Medicaid-funded home care regulations, healthcare compliance requirements, audit methodology, survey processes, and documentation standards.
Demonstrated ability to assess risk, investigate issues, identify root cause, and recommend practical corrective actions that reduce repeat findings.
Strong document control, project management, and organizational skills, with the ability to manage multiple audits, deadlines, stakeholders, and evidence requests simultaneously.
Excellent written and verbal communication skills, including the ability to prepare audit responses, summarize findings, and translate regulatory requirements into clear guidance for operational partners.
Strong analytical skills with the ability to interpret data, identify trends, monitor remediation progress, and present status updates to leadership.
Sound judgment, discretion, and attention to detail when handling confidential, sensitive, or regulatory documentation.
Comfortable working in a fast-paced, remote environment where priorities may shift based on regulatory deadlines, external reviewer requests, and business needs.
Key Performance Indicators
Timely, complete, and accurate audit responses and regulatory submissions.
CAP completion rates, on-time remediation, and evidence validation.
Reduction in repeat findings, recurring documentation gaps, or unresolved control issues.
Successful survey, audit, and payer review outcomes.
Regulatory deadlines met and audit trackers maintained accurately.
Improved audit readiness metrics, repository completeness, and leadership visibility into audit risk.
Work Environment:
Ability to sit for extended periods and perform office-related tasks.
Ability to lift, push, pull, and carry up to 25 pounds.
Ability to bend, twist, stoop, kneel, and reach.
Travel up to 25% as needed.
Why work at FreedomCare?
We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.
This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!
At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.
At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $90,000 and $110,000 per year at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.
Compensation Range
$93,000—$110,000 USD
Related keywords
External AuditComplianceHealthcareMedicaidCMSOIGRegulatory AffairsCorrective Action PlanAudit ReadinessHome CareRisk ManagementQuality AssuranceManaged CareStatement of DeficiencyRoot Cause AnalysisCHC
America’s leading home care provider. Hire family or friends for daily care, and the caregiver gets paid.
Industry
Hospitals and Health Care
Company size
501-1,000 employees
Founded
2016
Headquarters
North New Hyde Park, NY
LinkedIn followers
8,646
At FreedomCare, we’re proud to be one of the fastest-growing homecare providers in the country, having served over 162,000 patients and caregivers nationwide. Our mission is simple yet impactful: helping people receive care from someone they trust—a loved one they can rely on.
Why We Do What We Do
Traditional home care often falls short for those in need. High caregiver turnover and frequent hospitalizations impact patient well-being. At FreedomCare, we’ve set out to change that by prioritizing patients' needs and providing a better solution that increases quality of life. We make it possible for family and friends to care for their loved ones—while also being paid for their dedication.
How FreedomCare Stands Out
✅ Fewer Hospitalizations: Family and friend caregivers reduce hospital readmissions by ~25% after discharge.
✅ Lower Medical Costs: Patients receive better care, helping them stay healthier and out of the hospital.
✅ Reduced Caregiver Turnover: Caregivers who are trusted family or friends are 50% less likely to leave.
✅ Happier Patients & Caregivers: With over 8,000 5-star reviews, we’re making a real difference.
Join us in transforming home care and improving lives across the United States. Together, we can make quality care a reality for more families.
Offices: 1979 Marcus Ave, Suite C115, North New Hyde Park, NY 11042, US · 1301 Oak St, Suite 102, Kansas City, MO, MO 64106, US · 205 Park Central East, Suite 303, Springfield, MO 65806, US · 119 S. Main Street, Office #44, St. Charles, MO 63301, US · 4245 S Grand Canyon Dr, Suite #216, Las Vegas, NV 89147, US
America’s leading home care provider. Hire family or friends for daily care, and the caregiver gets paid.
Industry
Hospitals and Health Care
Company size
501-1,000 employees
Founded
2016
Headquarters
North New Hyde Park, NY
LinkedIn followers
8,646
At FreedomCare, we’re proud to be one of the fastest-growing homecare providers in the country, having served over 162,000 patients and caregivers nationwide. Our mission is simple yet impactful: helping people receive care from someone they trust—a loved one they can rely on.
Why We Do What We Do
Traditional home care often falls short for those in need. High caregiver turnover and frequent hospitalizations impact patient well-being. At FreedomCare, we’ve set out to change that by prioritizing patients' needs and providing a better solution that increases quality of life. We make it possible for family and friends to care for their loved ones—while also being paid for their dedication.
How FreedomCare Stands Out
✅ Fewer Hospitalizations: Family and friend caregivers reduce hospital readmissions by ~25% after discharge.
✅ Lower Medical Costs: Patients receive better care, helping them stay healthier and out of the hospital.
✅ Reduced Caregiver Turnover: Caregivers who are trusted family or friends are 50% less likely to leave.
✅ Happier Patients & Caregivers: With over 8,000 5-star reviews, we’re making a real difference.
Join us in transforming home care and improving lives across the United States. Together, we can make quality care a reality for more families.
Offices: 1979 Marcus Ave, Suite C115, North New Hyde Park, NY 11042, US · 1301 Oak St, Suite 102, Kansas City, MO, MO 64106, US · 205 Park Central East, Suite 303, Springfield, MO 65806, US · 119 S. Main Street, Office #44, St. Charles, MO 63301, US · 4245 S Grand Canyon Dr, Suite #216, Las Vegas, NV 89147, US