Irvine, California, United States · On-site
$75k–$85k/yr
About Us Fluxergy is a rapidly growing in vitro diagnostics company innovating on the cutting-edge of laboratory testing. We’re developing the first and only multi-modal point-of-care platform that enables molecular, cli…
Skills: Microsoft 365 Administration, Entra ID, Microsoft Intune, Windows 10/11, macOS Administration
Irvine, California, United States · On-site
$80k–$90k/yr
About Us Fluxergy is a rapidly growing in vitro diagnostics company innovating on the cutting-edge of laboratory testing. We’re developing the first and only multi-modal point-of-care platform that enables molecular, cli…
Skills: Manufacturing Engineering, Lean Manufacturing, Six Sigma, SolidWorks, Root Cause Analysis
Irvine, California, United States · On-site
$80k–$100k/yr
About Us Fluxergy is a rapidly growing in vitro diagnostics company innovating on the cutting-edge of laboratory testing. We’re developing the first and only multi-modal point-of-care platform that enables molecular, cli…
Skills: Immunoassay Development, Design of Experiments (DOE), ELISA, Bead-based Assays, FRET
Irvine, California, United States · Remote OK
About Us Fluxergy is a rapidly growing in vitro diagnostics company innovating on the cutting-edge of laboratory testing. We’re developing the first and only multi-modal point-of-care platform that enables molecular, cli…
Skills: Sales Pipeline Management, Cold Outreach, CRM Tools, Customer Relationship Management, Product Demonstrations
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Serve as the primary escalation point for complex technical issues across end-user computing, networking, and Microsoft 365 administration. Provide high-touch support to executives and mentor Tier 1 support staff to improve overall team troubleshooting capabilities.
Requires 6-8 years of experience supporting Windows environments and hands-on administration of the Microsoft 365 suite. An associate degree in IT or equivalent experience is required, along with strong communication skills for stakeholder management.
About Us
Fluxergy is a rapidly growing in vitro diagnostics company innovating on the cutting-edge of laboratory testing. We’re developing the first and only multi-modal point-of-care platform that enables molecular, clinical chemistry, immunoassay, and hematology testing on the same system.
Our platform spans many markets including the clinical, veterinary, and food safety industries. We are seeking self-motivated problem solvers who are excited to help decentralize traditional laboratory infrastructure.
At the core of our company’s identity is a strong foundation in engineering. We take great pride in our commitment to critical thinking and pragmatic problem-solving through a modular and systemic perspective. We hold the conviction that transparent communication, coupled with the flexibility to adjust to evolving scenarios and the willingness to venture beyond familiar territories, is crucial to both our success and yours.
Our product: https://vimeo.com/176673475
About the Role
As a Senior IT Support Specialist at Fluxergy, you will serve as the primary escalation point for complex, ambiguous, or business-critical technical issues that Tier 1 support cannot resolve. You bring deep, independent technical judgment to troubleshooting across end-user computing, Microsoft 365 administration, and networking, and you're relied on to own tickets through root-cause resolution, not just triage them. This role is ideal for an experienced IT support professional who thrives on solving the hard problems, supporting executives and critical business functions with confidence, and providing informal technical guidance to less experienced team members. You will work closely with a small, collaborative IT team supporting approximately 100 employees across manufacturing, engineering, and corporate functions.
- Positive
- Proactive
- Accountable
- Team oriented
- Continuous learner
- Great communicator
- Build strong working relationships
- Contribute to a productive team culture
\nWhat You Will DoInterview Process
Our interview processes my differ slightly from role-to-role; however, most of our interviews will follow a similar pattern:
- Recruiter Interview
- Hiring Manager interview
- On-site Interview
- Decision
We are an early-stage company and may change our interview process from time-to-time, but our hope is everyone who interviews with us has a positive experience, even if an offer isn’t presented.
Benefits
- 95% medical benefit premiums paid by Fluxergy and covers employee, partner, and dependents
- 100% dental and vision premiums paid for employee, partner, and dependents
- 100% Life Insurance premiums paid for the employee
- 15 paid vacation days
- 2-week paid winter break
- 7 company paid holidays
- 5 paid sick days
- Wear lots of hats / accelerate your career growth!
- We are a flat organization by design – lots of visibility!
- Many of our current leaders started their career with Fluxergy!
Additional Information
Fluxergy is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.
Fluxergy participates in the E-Verify program. Please click here, here, here for more information.
Fluxergy is committed to protecting your personal data. Please review our Privacy Policy.
Point of Care Health Diagnostic Solutions
Fluxergy was founded 10 years ago with a vision to democratize the world of laboratory testing, by making testing more accessible and affordable. Fluxergy’s platform technology enables us to understand our world and our health in ways that were never possible before. Fluxergy is developing a platform with multi-modal detection technologies which bring the variety of tests found in the central lab to the palm of your hand – This includes molecular testing like PCR, Immunochemistry and chemistry testing, and microscopy testing such as cytometry. Fluxergy’s platform vision is the detection of genes, proteins, small molecules, and cells with the same analyzer. The automated, sample-to-answer workflows can be customized for specific sample and testing methods.
Offices: 15 Musick, Irvine, California 92618, US
Point of Care Health Diagnostic Solutions
Fluxergy was founded 10 years ago with a vision to democratize the world of laboratory testing, by making testing more accessible and affordable. Fluxergy’s platform technology enables us to understand our world and our health in ways that were never possible before. Fluxergy is developing a platform with multi-modal detection technologies which bring the variety of tests found in the central lab to the palm of your hand – This includes molecular testing like PCR, Immunochemistry and chemistry testing, and microscopy testing such as cytometry. Fluxergy’s platform vision is the detection of genes, proteins, small molecules, and cells with the same analyzer. The automated, sample-to-answer workflows can be customized for specific sample and testing methods.
Offices: 15 Musick, Irvine, California 92618, US
