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Jobs at Floridacentral Credit Union (Now Hiring) — 11 open

Floridacentral Credit Union logoFloridacentral Credit Union

Call Center Service Representative

Tampa, Florida, United States · On-site

$15/hr–$19/hr

Entry level

Credit Union Call Center - MSR / CSR - Full time Welcome to Floridacentral Credit Union. Join a team committed to developing your talent, rewarding your efforts, and providing opportunities for your career growth. We are…

Skills: Customer Service, Call Center Operations, Verbal Communication, Computer Literacy, Cross-selling

Floridacentral Credit Union logoFloridacentral Credit Union

Intern Human Resources Coordinator - PT

Tampa, Florida, United States · On-site

$18/hr

Mid level

Intern Human Resources Coordinator Role Provides support for all administrative tasks pertaining to the Human Resource departmental functions. Major Duties and Responsibilities Compiles, scans, files and maintains person…

Skills: Personnel Records Management, Data Entry, Dayforce, Microsoft Excel, Microsoft Word

Floridacentral Credit Union logoFloridacentral Credit Union

Member Service Specialist - CSR

Brandon, Florida, United States · On-site

$17/hr–$22/hr

Mid level

Member Service Specialist – Brandon Branch (Base rate + Incentives) To assist members and potential members with their Credit Union needs directly and through other Member Service Representatives; provides expertis…

Skills: Customer Service, Cross Selling, Account Management, Loan Processing, Financial Product Knowledge

Floridacentral Credit Union logoFloridacentral Credit Union

Head Teller

New Port Richey, Florida, United States · On-site

$19/hr–$24/hr

Mid level

Head Teller - Trinity Branch Major Duties and Responsibilities: Performs member service functions on a daily basis as needed. Performs paying and receiving functions daily as needed. Assists the Branch Manager with train…

Skills: Member Service, Cash Handling, Staff Training, Performance Evaluation, Compliance Monitoring

Floridacentral Credit Union logoFloridacentral Credit Union

Teller - Part time

Clearwater, Florida, United States · On-site

$15/hr–$17/hr

Entry level

Teller - Clearwater To assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments. Responsible for cross selling all credit union products and services to achie…

Skills: Cash Handling, Cross Selling, Financial Transactions, Regulatory Compliance, Customer Service

Floridacentral Credit Union logoFloridacentral Credit Union

Member Service Specialist - Full time (CSR)

Tampa, Florida, United States · On-site

$17/hr–$22/hr

Mid level

Member Service Specialist – Citrus Park (Base rate + Incentives) To assist members and potential members with their Credit Union needs directly and through other Member Service Representatives; provides expertise w…

Skills: Customer Service, Cross Selling, Account Management, Loan Processing, Financial Product Knowledge

Floridacentral Credit Union logoFloridacentral Credit Union

Teller - PT

Sarasota, Florida, United States · On-site

$15/hr–$17/hr

Entry level

Teller To assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments. Responsible for cross selling all credit union products and services to achieve corporate …

Skills: Cash Handling, Cross Selling, Financial Transactions, Regulatory Compliance, Customer Service

Floridacentral Credit Union logoFloridacentral Credit Union

Universal Banker - FT

Tampa, Florida, United States · On-site

$22/hr–$27/hr

Mid level

Universal Banker - Citrus Park Branch Role This position is the Customer Ambassador for the financial institution within their assigned Region. The incumbent's overall purpose is providing quality and efficiency to membe…

Skills: Teller Transactions, Cash Vault Management, Loan Processing, Customer Service, BSA Compliance

Floridacentral Credit Union logoFloridacentral Credit Union

Head Teller - FT

Clearwater, Florida, United States · On-site

$19/hr–$24/hr

Mid level

Head Teller Major Duties and Responsibilities: Performs member service functions on a daily basis as needed. Performs paying and receiving functions daily as needed. Assists the Branch Manager with training, directing, c…

Skills: Member Service, Cash Handling, Staff Training, Performance Evaluation, Compliance Monitoring

Floridacentral Credit Union logoFloridacentral Credit Union

Teller - PT

Tampa, Florida, United States · On-site

$15/hr–$17/hr

Entry level

Teller To assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments. Responsible for cross selling all credit union products and services to achieve corporate …

Skills: Cash Handling, Cross Selling, Financial Transactions, Regulatory Compliance, Customer Service

Floridacentral Credit Union logoFloridacentral Credit Union

Member Service Specialist - (CSR)

Bradenton, Florida, United States · On-site

$17/hr–$22/hr

Mid level

Member Service Specialist – Bradenton (Base rate + Incentives) To assist members and potential members with their Credit Union needs directly and through other Member Service Representatives; provides expertise wit…

Skills: Customer Service, Cross Selling, Account Management, Loan Processing, Financial Product Knowledge

Floridacentral Credit Union logo

Call Center Service Representative

Floridacentral Credit Union

Tampa, Florida, United States • On-site

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Entry level

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  • $15/hr–$19/hr
  • Full-time
  • 401(k) Matching, Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

Assist members with telephone requests by explaining services, resolving problems, and directing calls to appropriate departments. Identify cross-sell opportunities and maintain accurate member account information in the computer system.

Requirements

Candidates should have previous call center and customer service experience along with essential computer and verbal communication skills. Credit Union experience is not required, but the ability to navigate multiple systems is necessary.

Full job description

Credit Union Call Center - MSR / CSR - Full time

 Welcome to Floridacentral Credit Union. Join a team committed to developing your talent, rewarding your efforts, and providing opportunities for your career growth. We are currently in search of our newest team members in our Tampa Member Services call center. Understanding that our employees are our most valuable resource, we are committed to providing career development opportunities and generous benefits to our entire workforce. The ideal candidate will be passionate about Customer Service and motivated to work with our members.

Previous call center & customer service experience. Computer skills including navigating multiple tabs, windows and systems and verbal communication skills essential. Credit Union experience is not required.

 

Monday through Friday //  Day Shift .

 

Member Services Representative - Call Center - English or Bi-lingual

  • To assist members and potential members with their telephone requests; explains services, responds to problems, and directs phone calls to the appropriate area.
  • Answers questions about products and services and resolves problems that are within their authority to resolve; refers problems that are beyond their authority to their supervisor, along with their recommendations.
  •  Identifies cross‑sell opportunities and cross‑sells services to members.
  • Assures that appropriate procedures are followed and that proper forms are prepared accurately.
  • Assists other departments and branches, including performing paying and receiving duties as a teller when needed.
  • Maintains member account information on computer system.
  • Direct all phone calls to the appropriate person with minimum transfers.
  • Performs other related duties as assigned.
  • All employees are made aware of their responsibilities under the BSA/CIP/OFAC
    regulations with continuing training, to ensure that they adhere to our internal policy and procedures.

Benefits for Full time employees includes:

  • 401(k) w/ up to 5% matching
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurances
  • FSA
  • Paid Vacation, Sick & Holiday hours

An Equal Opportunity Employer Minorities/Females/Veteran/Disabled

Related keywords

Credit UnionMember ServicesBSACIPOFACCall CenterCustomer ServiceCross-sellingFinancial ServicesTeller Duties

About Floridacentral Credit Union

LinkedInVisit site

The credit union you can bank on.

Industry
Financial Services
Company size
51-200 employees
Founded
1958
LinkedIn followers
908

Floridacentral Credit Union was established in 1958. Back then it was called Tampa Central Credit Union and served as the credit union for other credit unions since regulations then stated that board members and managers were not allowed to belong to the credit union in which they served. Shortly after, Tampa Central Credit Union branched out to Orlando and changed its name to Floridacentral Credit Union. Florida Central Credit Union continued to grow throughout the years. In 2006, Florida Central revamped its look and feel with a new branding campaign which included making Florida Central Credit Union into floridacentral Credit Union... the credit union you can bank on. Currently, floridacentral Credit Union serves over 50,000 members and over 1,000 SEGs with 12 west-central Florida branches. This credit union is known as one of the best financial institutions to work at in the Tampa Bay area. floridacentral offers: - Outstanding medical, vision, and dental plans. - 401k with up to 6% match. - Cash Balance Pension Plan - Travel Accident Insurance - Dependent Care Account - Disability Benefits - Life Insurance floridacentral is the credit union you can bank on.

Financial ServicesMortgage Lenderand Auto LoansAccountingBankingFinancial ServicesCustomer Service
View all jobs at Floridacentral Credit Union

About Floridacentral Credit Union

LinkedInVisit site

The credit union you can bank on.

Industry
Financial Services
Company size
51-200 employees
Founded
1958
LinkedIn followers
908

Floridacentral Credit Union was established in 1958. Back then it was called Tampa Central Credit Union and served as the credit union for other credit unions since regulations then stated that board members and managers were not allowed to belong to the credit union in which they served. Shortly after, Tampa Central Credit Union branched out to Orlando and changed its name to Floridacentral Credit Union. Florida Central Credit Union continued to grow throughout the years. In 2006, Florida Central revamped its look and feel with a new branding campaign which included making Florida Central Credit Union into floridacentral Credit Union... the credit union you can bank on. Currently, floridacentral Credit Union serves over 50,000 members and over 1,000 SEGs with 12 west-central Florida branches. This credit union is known as one of the best financial institutions to work at in the Tampa Bay area. floridacentral offers: - Outstanding medical, vision, and dental plans. - 401k with up to 6% match. - Cash Balance Pension Plan - Travel Accident Insurance - Dependent Care Account - Disability Benefits - Life Insurance floridacentral is the credit union you can bank on.

Financial ServicesMortgage Lenderand Auto LoansAccountingBankingFinancial ServicesCustomer Service
View all jobs at Floridacentral Credit Union

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