Milford Township, Pennsylvania, United States · On-site
$19/hr–$21/hr
Entry level$1M raised
Who We Are Fleetrock is one of the fastest growing fleet management software companies in the industry. Helping to fuel our growth is an innovative technology platform and customized fleet solutions. Our Customers reduce…
Skills: Customer Service, Scheduling, Microsoft Word, Microsoft Excel, Microsoft Outlook
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$19/hr–$21/hr
Other
Posted 34d ago
Apply by Jul 6
~40 hrs/week
Responsibilities
The Operations Coordinator is responsible for scheduling preventative maintenance and overseeing service providers to ensure timely repairs. They also handle incoming calls from customers and vendors while reviewing estimates and invoices for cost savings.
Requirements
Candidates must have at least one year of customer service experience and proficiency in the Microsoft Office Suite. Strong communication skills, attention to detail, and the ability to handle tasks with urgency are required.
Full job description
Who We Are
Fleetrock is one of the fastest growing fleet management software companies in the industry. Helping to fuel our growth is an innovative technology platform and customized fleet solutions. Our Customers reduce costs and create efficiencies, and we have seen significant growth as a result.
Who You Are
HIGH ENERGY PROBLEM SOLVERS NEEDED! We are seeking energetic and reliable professionals to join our team of Scheduling Coordinators. The successful candidate will be responsible for answering incoming calls from our customers and vendors while utilizing company guidelines for complete resolution.
Our Scheduling Coordinators play an important role in executing our service process and delivering a best-in-class customer experience, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.
What You'll Do
Training will be provided for the following tasks:
Reviewing Estimates and Invoices for cost savings, warranty as appropriate.
Scheduling Preventative Maintenance for small, medium, and heavy-duty equipment.
Overseeing the work of service providers to ensure accurate and timely repairs.
Issuing PO numbers and approvals.
Vendor optimization.
Align Vendor costs when on-boarding new vendors.
Demonstrate excellent customer service skills in speaking with customer and vendor network.
Proficiency with computers including Microsoft Word, Excel, Outlook required.
Proficiency with computers and the ability to multi-task as needed.
What You Bring
Required experience:
At least 1 year experience in customer service.
Excellent customer service skills.
Must have great attention to detail.
Must handle tasks professionally and with a sense of urgency.
Must have the willingness and capabilities to learn the software systems.
Must have strong computer skills, (Microsoft Office Suite, Excel, Word, Outlook).
Proficient and accurate typing skills.
Must exhibit professional manner in all dealings.
Must have strong communication skills.
What We Offer
Shift time: 1pm-10pm; 40 hour work week, no overtime is offered. One weekend day required.
The starting payrate is $19.00-$21.00 per hour, commensurate with experience.
Fleetrock is fleet and shop management software built for modern operations - smart, simplified, and packed with numerous AI tools.
Our platform brings together everything your operation needs in one place: asset management, scheduled and repair maintenance, inspection management, warranty tracking, telematics integration, parts inventory, billing, and real-time analytics. Fleet managers get complete visibility into costs, compliance, and performance. Shop managers get streamlined repair orders, parts inventory, and billing tools that eliminate duplicate entry and admin drag.
What sets Fleetrock apart is AI built into the platform. AI Assistants surface real-time recommendations. AI Fault Analysis deciphers complex fault codes in seconds. AI Invoice Import automatically scans and processes third-party repair orders, catching overbillings before they hit your budget.
For fleets that want hands-on support alongside powerful software, our Managed Maintenance solution pairs our platform with expert technical support and vendor optimization - giving customers full control over cost and performance.
We rock, you roll. Request a demo at fleetrock.com.
Offices: 1900 Am Dr, Quakertown, Pennsylvania 18951, US
Fleetrock is fleet and shop management software built for modern operations - smart, simplified, and packed with numerous AI tools.
Our platform brings together everything your operation needs in one place: asset management, scheduled and repair maintenance, inspection management, warranty tracking, telematics integration, parts inventory, billing, and real-time analytics. Fleet managers get complete visibility into costs, compliance, and performance. Shop managers get streamlined repair orders, parts inventory, and billing tools that eliminate duplicate entry and admin drag.
What sets Fleetrock apart is AI built into the platform. AI Assistants surface real-time recommendations. AI Fault Analysis deciphers complex fault codes in seconds. AI Invoice Import automatically scans and processes third-party repair orders, catching overbillings before they hit your budget.
For fleets that want hands-on support alongside powerful software, our Managed Maintenance solution pairs our platform with expert technical support and vendor optimization - giving customers full control over cost and performance.
We rock, you roll. Request a demo at fleetrock.com.
Offices: 1900 Am Dr, Quakertown, Pennsylvania 18951, US