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Jobs at Fletcher Jones Management West (Now Hiring) — 3 open

Fletcher Jones Management West logoFletcher Jones Management West

Receptionist

Irvine, California, United States · On-site

Entry level

Ready to join a winning team? Your next opportunity awaits at Fletcher Jones Automotive Group! The nation’s #1 family-owned and operated organization is hiring a Receptionist to join our Business Development Center Team.…

Skills: Interpersonal Skills, Communication Skills, Customer Service, Call Center Operations, Conflict Resolution

Fletcher Jones Management West logoFletcher Jones Management West

Automotive Dealership - Accounting Office Accounts Payable Specialist

Ontario, California, United States · On-site

$25/hr–$30/hr

Mid level

Your next opportunity awaits at the Fletcher Jones Family of Dealerships. We are currently hiring an Accounts Payable Specialist to join our centralized Regional Business Office team located in Ontario, California! The i…

Skills: Accounts Payable, CDK, Microsoft Excel, Microsoft Word, Microsoft Outlook

Fletcher Jones Management West logoFletcher Jones Management West

Vehicle Inventory and Dealer Trade Clerk

Ontario, California, United States · On-site

$18/hr–$23/hr

Entry level

Your next opportunity awaits at the Fletcher Jones Family of Dealerships. We are currently hiring an Inventory Clerk to the centralized Regional Business Office team located in Ontario, California! We are building a team…

Skills: Dealer Trades Processing, Inventory Management, Schedule Reconciliation, Confidentiality, Interpersonal Skills

Fletcher Jones Management West logo

Receptionist

Fletcher Jones Management West

Irvine, California, United States • On-site

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Entry level

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  • Full-time
  • Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401(k), 401(k) Matching
  • Posted 18d ago
  • ~40 hrs/week

Responsibilities

The Receptionist serves as the primary communication link between customers and various luxury dealerships. Responsibilities include handling a high volume of inbound calls and resolving customer concerns to ensure a positive experience.

Requirements

Candidates should possess outstanding interpersonal and communication skills. Previous experience in retail, customer service, or a call center environment is preferred.

Full job description

Ready to join a winning team? Your next opportunity awaits at Fletcher Jones Automotive Group! The nation’s #1 family-owned and operated organization is hiring a Receptionist to join our Business Development Center Team.

The Receptionist acts as a communication link between the customer and our industry-leading Mercedes-Benz, Audi Porsche and Toyota dealerships. The Receptionist is responsible for answering and transferring a high-volume of inbound calls with professionalism and precision. We offer a professional work environment with many paths for advancement – being career minded is a must!

Responsibilities

  • Follow script and guidelines on each and every phone call.
  • Master Power Tracks and use appropriately.
  • Ensure phones are not left unattended during scheduled shift.
  • Maintain appropriate levels of customer service and client retention by resolving customer complaints or concerns immediately and appropriately; assume ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

Qualifications

  • Outstanding interpersonal and communication skills.
  • Previous experience in a call center, retail or customer service is preferred.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • 401(k)
  • 401(k) matching
  • Flexible spending account
  • Professional development assistance
  • Life insurance
  • Employee assistance plan
  • Disability insurance
  • Paid training

Pay $18 - $18 / hour

At Fletcher Jones, we attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones brand that drives our company toward success.

We are an Equal Opportunity Employer

Privacy Policy

 

Related keywords

Business Development CenterMercedes-BenzAudiPorscheToyotaPower TracksCall CenterCustomer ExperienceAutomotive IndustryClient Retention

About Fletcher Jones Management West

LinkedInVisit site

Experience the Fletcher Jones Difference.

Industry
Motor Vehicle Manufacturing
Company size
51-200 employees
Founded
2007
Headquarters
Irvine, California
LinkedIn followers
794

Fletcher Jones Management West is the centralized Business Development Center supporting 17 Fletcher Jones automotive dealerships across the Western United States. We are family-owned and operated, with a strong focus on growing our company through the success of our team members. Our dealership network represents some of the world’s most respected automotive brands, including Porsche, Toyota, BMW, Audi, and Mercedes-Benz. The Fletcher Jones Business Development Center encompasses the following departments: Sales Business Development Center, Service Business Development Center, Client Loyalty, First Impressions, Marketing, Regional Business Office, and Centralized IT. At Fletcher Jones Management West, we nurture a shared vision through listening with curiosity and acting with integrity. We embrace change, encourage growth, and promote professional development while being driven by passion and a commitment to Guest Experience Excellence.

Offices: 19800 MacArthur Blvd, 1200, Irvine, California 92612, US

FinanceRetailAutomotive
View all jobs at Fletcher Jones Management West

About Fletcher Jones Management West

LinkedInVisit site

Experience the Fletcher Jones Difference.

Industry
Motor Vehicle Manufacturing
Company size
51-200 employees
Founded
2007
Headquarters
Irvine, California
LinkedIn followers
794

Fletcher Jones Management West is the centralized Business Development Center supporting 17 Fletcher Jones automotive dealerships across the Western United States. We are family-owned and operated, with a strong focus on growing our company through the success of our team members. Our dealership network represents some of the world’s most respected automotive brands, including Porsche, Toyota, BMW, Audi, and Mercedes-Benz. The Fletcher Jones Business Development Center encompasses the following departments: Sales Business Development Center, Service Business Development Center, Client Loyalty, First Impressions, Marketing, Regional Business Office, and Centralized IT. At Fletcher Jones Management West, we nurture a shared vision through listening with curiosity and acting with integrity. We embrace change, encourage growth, and promote professional development while being driven by passion and a commitment to Guest Experience Excellence.

Offices: 19800 MacArthur Blvd, 1200, Irvine, California 92612, US

FinanceRetailAutomotive
View all jobs at Fletcher Jones Management West

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