Eindhoven, North Brabant, Netherlands · On-site
At Five Guys, we're all about great burgers, great fries, and even better people. As a Shift Leader, you play a key role in ensuring our restaurant runs smoothly while delivering an outstanding customer experience every …
Skills: Leadership, Customer Service, Team Training, Operational Management, Food Safety
Kowloon, Hong Kong, China · On-site
Since 1986, we've done things the same way: fresh ingredients, burgers made your way, and fries made to perfection. We started as a family business and, honestly, we still feel like one - just with more locations, more t…
Skills: Cashiering, Food Preparation, Customer Service, POS Systems, Grill Operation
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Lead restaurant shifts by supervising crew members and ensuring high product quality and customer service standards. Manage operational flow, complete shift reports, and support the management team in the absence of the General Manager.
Candidates must be 18 or older with strong leadership potential and the ability to work flexible shifts including weekends. Proficiency in Dutch and/or English is required, along with a BHV Certification or willingness to obtain one.
At Five Guys, we're all about great burgers, great fries, and even better people. As a Shift Leader, you play a key role in ensuring our restaurant runs smoothly while delivering an outstanding customer experience every time.
Shift Leaders are trained in all stations within the restaurant and take on additional leadership duties, supporting the management team and stepping in to lead shifts when needed.
As Shift Leader, you're a big part of the Five Guys experience. No two shifts are the same. You'll:
Lead by example by performing all Crew Member duties, including:
Frontline coordination / runner
Order taking & dining room service
Grill, Dressing, Fry, Drinks, and cashier positions
Deliver exceptional customer service by ensuring fast, friendly, and accurate service. All while maintaining high product quality in line with Five Guys standards.
Lead the restaurant in the absence of the (Assistant) General Manager
Supervise, support, and train team members
Manage shift flow, breaks, and handovers
Complete shift reports and ensure operational readiness
Ensure cleanliness, organisation, and accessibility of the restaurant
Follow all food safety, health & safety, and company policies
Motivate and coach Crew Members
Assist with onboarding and training of new starters
Foster a positive, team-oriented environment
You're 18 years or older
You do not need a TWV permit
You are a hands-on, proactive team player with leadership potential
Strong communication and organisational skills
A passion for delivering excellent customer service
Flexibility to work shifts, including evenings and weekends
You speak Dutch and/or English; other languages are a plus!
BHV Certification (First Aid & Safety) - either already obtained or willingness to complete training
Flexible hours that fit your life
Opportunities to learn, grow, and build a career at Five Guys
€17.61 per gross hour (age 20+), excluding 8% holiday allowance and vacation days
Extra earnings through:
Secret Shopper bonuses (twice a week!)
Monthly mega bonuses and yearly awards
Work with fresh, high-quality ingredients every day
Bringing American burgers and fries to the rest of the world!
This page is for Five Guys International. Follow us for news, openings, and career opportunities in our stores outside of North America. Five Guys has been a Washington, DC area favorite since 1986 when Jerry and Janie Murrell offered sage advice to the four young Murrell brothers:"Start a business or go to college.” The business route won and the Murrell family opened a carry-out burger joint in Arlington, Virginia. Now, 30 years after Five Guys first opened, there are almost 1,500 locations worldwide and another 1,500 units in development. Five Guys continues to receive generous media attention and has grown a cult-like following around the world. Interested in International franchising opportunities? Please follow the link to register your interest: http://www.fiveguys.nl/contact-us/franchisee-form
Offices: Prinsengracht 739 - 741, Amsterdam, Noord-Holland 1017 JX, NL
Bringing American burgers and fries to the rest of the world!
This page is for Five Guys International. Follow us for news, openings, and career opportunities in our stores outside of North America. Five Guys has been a Washington, DC area favorite since 1986 when Jerry and Janie Murrell offered sage advice to the four young Murrell brothers:"Start a business or go to college.” The business route won and the Murrell family opened a carry-out burger joint in Arlington, Virginia. Now, 30 years after Five Guys first opened, there are almost 1,500 locations worldwide and another 1,500 units in development. Five Guys continues to receive generous media attention and has grown a cult-like following around the world. Interested in International franchising opportunities? Please follow the link to register your interest: http://www.fiveguys.nl/contact-us/franchisee-form
Offices: Prinsengracht 739 - 741, Amsterdam, Noord-Holland 1017 JX, NL
