Description Seeking an upbeat, experienced professional to manage and maintain an already excellent team. Ideal candidate will have demonstrated success as a people leader. This is a hybrid (office/home) position based i…
Skills: People Leadership, Workflow Management, Staff Training, Process Improvement, Performance Monitoring
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$70k–$90k/yr
Full-time
bachelor degree
Posted 12d ago
~40 hrs/week
Responsibilities
Manage the daily workflow of the Fulfillment Services department and lead the team to meet productivity and quality goals. Focus on coaching staff, improving business processes, and maintaining updated written procedures.
Requirements
Requires at least 5 years of office experience in a supervisory role with demonstrated success as a people leader. Candidates should have some college or a bachelor's degree in a business-related field and high computer proficiency.
Full job description
Description
Seeking an upbeat, experienced professional to manage and maintain an already excellent team. Ideal candidate will have demonstrated success as a people leader. This is a hybrid (office/home) position based in downtown Sacramento.
The Service Manager - Platform Services is responsible for the success of the daily workflow in the Fulfillment/Online Services department, including Registered Agent services. Guide and train staff, monitor production, ensuring written procedures are updated as processes change to meet FCS quality standards and deadlines. This role plays a vital role in supporting functions and tasks of the department, communicating and encouraging the company’s Mission and Core Values.
First Corporate Solutions (FCS) services the financial and legal communities with UCC, corporate and real property risk management solutions for searching, filing and document retrieval due diligence. With clients ranging from government agencies to financial institutions, we are founded on providing the best customer service in the industry. See more at www.ficoso.com.
KEY RESPONSIBILITIES
Lead team and direct workflow to meet the organization's expectations for productivity, quality, and goal accomplishment.
Coach, counsel, mentor and develop staff and cross-train within team and other departments.
Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified core values of the organization.
Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, cost/expense control, efficiency, and output.
Review performance data that includes financial and activity reports, to monitor and measure departmental productivity, goal achievement, and overall effectiveness.
Requirements
At least 5 years’ experience working in an office environment directing workflow, guiding coworkers in a supervisory role
Demonstrated success as a people leader
Some college or a bachelor's degree in a business-related field
Ability to successfully train on procedures and processes and maintain documentation
High competence of computer applications including full Microsoft Suite and internet searching
Related keywords
Fulfillment ServicesRegistered Agent ServicesUCCCorporate Risk ManagementReal Property Risk ManagementDue DiligenceDocument RetrievalWorkflow OptimizationPerformance DataFinancial ReportsBusiness Process ImprovementMicrosoft Suite
Global UCC and Corporate Due Diligence | Cloud-Based UCC System with API Integration | Since 1987
Industry
Information Services
Company size
51-200 employees
Founded
1987
Headquarters
Sacramento, California
LinkedIn followers
2,620
First Corporate Solutions (FCS) services the financial and legal communities with UCC, corporate and real property risk management solutions for searching, filing and document retrieval due diligence. With clients ranging from government agencies to financial institutions, we are founded on providing the best customer service in the industry.
Established in 1987, FCS and its expert team of dedicated Account Managers reliably navigate the complexities of the most intricate business formations and documentation projects, combining expertise in UCC, corporate, litigation and real property to bring comprehensive solutions to our clients under one roof.
Our FICOSO platform provides UCC searching and filing capabilities to give secured parties the accurate and timely information they require to inform their funding decisions and lend with confidence. Seamlessly integrate these solutions with industry loan operating software through our JSON RESTful API to streamline UCC documentation processes and increase efficiency.
Also available with the online filing system is our Secured Party Representative Service, a key tool for secured parties to protect their debtor/client list in the public record. Complete the perfection process with Account Monitoring programs to assure perfected security interests remain so for the life of UCC filings.
With the launch of our Legal Services Division, FCS’ 35 years of company experience and expert account management team combine with offices throughout the country and a vast correspondent network to fulfill corporate filing and document retrieval requirements. We also provide registered agent services in all 50 states with digital Service of Process.
Offices: 914 S Street, Sacramento, California 95811, US · 800 N State St, Suite 402, Dover, Delaware 19901, US · 12631 E. Imperial Hwy, F - 106, Santa Fe Springs, California 90670, US
Online UCC Portfolio Management SystemUCC ServicesCorporate ServicesLien MonitoringRegistered AgentLitigation ResearchProperty Title ResearchCompany FormationNationwide Document Retrieval and Filing ServicesRisk Management
Global UCC and Corporate Due Diligence | Cloud-Based UCC System with API Integration | Since 1987
Industry
Information Services
Company size
51-200 employees
Founded
1987
Headquarters
Sacramento, California
LinkedIn followers
2,620
First Corporate Solutions (FCS) services the financial and legal communities with UCC, corporate and real property risk management solutions for searching, filing and document retrieval due diligence. With clients ranging from government agencies to financial institutions, we are founded on providing the best customer service in the industry.
Established in 1987, FCS and its expert team of dedicated Account Managers reliably navigate the complexities of the most intricate business formations and documentation projects, combining expertise in UCC, corporate, litigation and real property to bring comprehensive solutions to our clients under one roof.
Our FICOSO platform provides UCC searching and filing capabilities to give secured parties the accurate and timely information they require to inform their funding decisions and lend with confidence. Seamlessly integrate these solutions with industry loan operating software through our JSON RESTful API to streamline UCC documentation processes and increase efficiency.
Also available with the online filing system is our Secured Party Representative Service, a key tool for secured parties to protect their debtor/client list in the public record. Complete the perfection process with Account Monitoring programs to assure perfected security interests remain so for the life of UCC filings.
With the launch of our Legal Services Division, FCS’ 35 years of company experience and expert account management team combine with offices throughout the country and a vast correspondent network to fulfill corporate filing and document retrieval requirements. We also provide registered agent services in all 50 states with digital Service of Process.
Offices: 914 S Street, Sacramento, California 95811, US · 800 N State St, Suite 402, Dover, Delaware 19901, US · 12631 E. Imperial Hwy, F - 106, Santa Fe Springs, California 90670, US
Online UCC Portfolio Management SystemUCC ServicesCorporate ServicesLien MonitoringRegistered AgentLitigation ResearchProperty Title ResearchCompany FormationNationwide Document Retrieval and Filing ServicesRisk Management