Lakewood, Tennessee, United States · On-site
Job DetailsJob Location: Old Hickory, TN 37138Position Type: First Call AmbulanceJob Category: Dispatch / CommunicationsSummary: The Dispatch Supervisor is responsible for fulfilling the operational needs of the Director…
Skills: Dispatching, Personnel Supervision, Customer Service, Microsoft Office, Excel
Columbia, Tennessee, United States · On-site
Job DetailsJob Location: Columbia, TN 38401Position Type: Priority AmbulanceJob Category: EMR / EMT / AEMTFirst Call Ambulance family is seeking EMTs to serve in Columbia, TN. We need additional team members that share o…
Skills: Lifesaving Procedures, Defensive Driving, Patient Care, Emergency Medical Services, Medical Documentation
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The Dispatch Supervisor oversees the daily operations of the communications center and directly supervises communications employees. They are responsible for managing units, gathering call information, and ensuring adherence to company policies and protocols.
Candidates must have a High School Diploma or GED and be certified at the EMT-I level and in Emergency Medical Dispatch. Proficiency in Microsoft Office and excellent customer service skills are required.
Job DetailsJob Location: Old Hickory, TN 37138Position Type: First Call AmbulanceJob Category: Dispatch / CommunicationsSummary:
The Dispatch Supervisor is responsible for fulfilling the operational needs of the Director of Administration and employees. They are to set an example for employees and to support employees in meeting the standards of the First Call policies, protocols and culture. The Dispatch Supervisor directly supervises the communications employees. Employees hired into this position are subject to a six month introductory probationary period.
Over sees the day to day operations of the communications center
Assists with compliance
Completes monthly schedule
Works as a dispatcher
Answering the phone in the communications center
Gathers all necessary information to dispatch calls
Effectively manages the units
Provides feedback to employees as needed
Qualifications
Good organizational skills
Must be certified at the EMT-I level
Must be certified in Emergency Medical Dispatch
While performing the duties of this job, the employee is regularly required to sit for long periods of time.. There is some walking, bending and kneeling required in this position. While performing duties of this job, the employee is regularly required to use hands and fingers for typing and filing. Vision and hearing are required to perform this job while answering the telephone and entering call data into the computer.
The normal working conditions for this job are indoors. Frequent interruptions, work pressure, difficult personalities, and changing deadlines are all a part of this job. The employee will occasionally be required to attend meetings/training, some of which may take place outside of regular working hours.
The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted, as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees, assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.
First Call Ambulance is a private ambulance provider offering a comprehensive suite of scheduled and emergency transport services to a variety of healthcare providers, public entities, and other organizations. The company’s mission is to administer patient care and transport with compassion, integrity, and professionalism, recognizing and satisfying the specific needs of each individual, and improving patients’ quality of life. First Call maintains the industry’s most rigorous training, certification, and professional development standards for all licensed EMTs and paramedics, and employs the most advanced technology, equipment, and processes to achieve exceptional customer service and superior operational efficiency.
Offices: 1930 Air Lane Dr, Nashville, Tennessee 37210, US
First Call Ambulance is a private ambulance provider offering a comprehensive suite of scheduled and emergency transport services to a variety of healthcare providers, public entities, and other organizations. The company’s mission is to administer patient care and transport with compassion, integrity, and professionalism, recognizing and satisfying the specific needs of each individual, and improving patients’ quality of life. First Call maintains the industry’s most rigorous training, certification, and professional development standards for all licensed EMTs and paramedics, and employs the most advanced technology, equipment, and processes to achieve exceptional customer service and superior operational efficiency.
Offices: 1930 Air Lane Dr, Nashville, Tennessee 37210, US
