Henderson, Nevada, United States · On-site
Job Summary The BDC (Business Development Center) representative at Findlay Cadillac ensures customer inquiries and service appointments are addressed efficiently for maximum customer satisfaction. Through strongly custo…
Skills: Customer Service, Communication Skills, Multitasking, Sales, Computer Proficiency
Henderson, Nevada, United States · On-site
Findlay is one of the largest & fastest growing automotive groups in Southwest U.S. We're seeking top sales talent to help grow our business and keep up with the high demand. Our organization enjoys meeting new challenge…
Skills: Consultative Selling, Customer Relationship Management, Product Demonstration, Lead Management, Objection Handling
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The BDC representative manages customer inquiries and service appointments via phone, email, and fax to ensure maximum satisfaction. They identify sales opportunities and coordinate with the service team to meet customer needs.
Candidates need 1-2 years of experience in sales or service and basic computer proficiency. Strong communication skills and the ability to multitask in a flexible schedule are required.
Job Summary
The BDC (Business Development Center) representative at Findlay Cadillac ensures customer inquiries and service appointments are addressed efficiently for maximum customer satisfaction. Through strongly customer-focused interactions via phone, fax, email, and other methods, the BDC representative identifies potential sales opportunities and works to ensure customers' service-related needs are met.
Compensation & Benefits
The Automotive BDC representative is an hourly position that offers competitive benefits and compensation package. The BDC representative will be eligible for competitive bonus structures on successful customer opportunities and sales.
Responsibilities
Answer customer inquiries and service appointment calls professionally in a timely manner
Understand customer needs and strive to meet them by providing accurate information and recommendations
Recommend services based on customer needs
Understand special concerns that customers may have and address accordingly
Move customer inquiries along the sales process as needed
Research and maintain knowledge of products and services
Enter customer information into the dealership systems
Keep the service team up-to-date on customer requests
Requirements
Ability to multitask and prioritize duties
Excellent communication skills, both verbal and written
Flexibility for scheduling and the ability to anticipate customer needs
Understanding of customer service principles and practices
Basic computer proficiency
At least 1-2 years of sales or service background.
EEOC Statement
Findlay Cadillac is an equal opportunity employer. We are committed to a policy of nondiscrimination in our employment practices and do not unlawfully discriminate against any applicant or employee on the basis of race, color, religion, ethnicity, national origin, sex, disability, veteran status, or any other characteristic protected by applicable state, federal or local law.
When you think Cadillac, think Findlay Cadillac.
Situated in the Valley Automall in Henderson, we are located right off I-515 past Sunset Plaza. We're near Boulder City and an easy drive for Las Vegas Cadillac drivers. We maintain large inventories of each model: the CTS, Escalade and XT5. In addition, our inventory of the CTS-V Sedan & CT6 simply must be seen to be believed. If you're looking for an XTS near Las Vegas, we've got it. Please view our complete inventory for up-to-date information on vehicles in stock, and contact us with inquiries for manufacturer lease offers for Las Vegas Cadillac shoppers. We look forward to your visit and the chance to show why more people are shopping for a new vehicle near Las Vegas and choosing Findlay Cadillac as their auto sales and service needs. Our customers have come to expect and rely on us for their entire auto needs. At Findlay Cadillac in Henderson, our goal is to meet those needs by offering the most modern and convenient access to information about our services.
Offices: 993 Auto Show Dr, Henderson, NV 89014, US
View all jobs at Findlay CadillacWhen you think Cadillac, think Findlay Cadillac.
Situated in the Valley Automall in Henderson, we are located right off I-515 past Sunset Plaza. We're near Boulder City and an easy drive for Las Vegas Cadillac drivers. We maintain large inventories of each model: the CTS, Escalade and XT5. In addition, our inventory of the CTS-V Sedan & CT6 simply must be seen to be believed. If you're looking for an XTS near Las Vegas, we've got it. Please view our complete inventory for up-to-date information on vehicles in stock, and contact us with inquiries for manufacturer lease offers for Las Vegas Cadillac shoppers. We look forward to your visit and the chance to show why more people are shopping for a new vehicle near Las Vegas and choosing Findlay Cadillac as their auto sales and service needs. Our customers have come to expect and rely on us for their entire auto needs. At Findlay Cadillac in Henderson, our goal is to meet those needs by offering the most modern and convenient access to information about our services.
Offices: 993 Auto Show Dr, Henderson, NV 89014, US
View all jobs at Findlay Cadillac