Spain · Remote Solely
Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven …
Skills: Customer Service, English Fluency, Spanish Fluency, Zendesk, Time Management
Spain · Remote OK
Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven …
Skills: Customer Service, Dutch Language, Spanish Language, English Language, Zendesk
Spain · Remote Solely
Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven …
Skills: Customer Service, French Language, Spanish Language, English Language, Zendesk
Spain · Remote OK
Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven …
Skills: Customer Service, Italian Language, Spanish Language, English Language, Zendesk
Spain · Remote OK
$65k–$75k/yr
Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven …
Skills: AWS, Hybrid Cloud Architecture, Terraform, Python, Linux Administration
Berlin, Germany · Hybrid
Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven …
Skills: CRM Strategy, Salesforce Marketing Cloud, Email Marketing, Push Notifications, In-app Messaging
Munich, Bavaria, Germany · Hybrid
Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven …
Skills: CRM Strategy, Salesforce Marketing Cloud, Email Marketing, Push Notifications, In-app Messaging
Hamburg, Germany · Hybrid
Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven …
Skills: CRM Strategy, Salesforce Marketing Cloud, Email Marketing, Push Notifications, In-app Messaging
Hamburg, Germany · Hybrid
Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven …
Skills: Business Development, Strategic Planning, Partnership Management, Commercial Negotiation, Market Analysis
Munich, Bavaria, Germany · Hybrid
Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven …
Skills: Business Development, Strategic Planning, Partnership Management, Commercial Negotiation, Market Analysis
Bogota, Capital District, RAP (Especial) Central, Colombia · Hybrid
Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven …
Skills: Project Management, Strategic Planning, Data Analysis, P&L Analysis, Relationship Management
Madrid, Community of Madrid, Spain · Hybrid
Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven …
Skills: Financial Modeling, Strategic Financial Analysis, Scenario Analysis, Sensitivity Analysis, KPI Tracking
Madrid, Community of Madrid, Spain · Hybrid
Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven …
Skills: Business Development, Partnership Management, Strategic Thinking, Data-Driven Decision Making, Commercial Strategy
Dublin, Leinster, Ireland · Hybrid
Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven …
Skills: Growth Strategy, Data Analysis, Business Analytics, Project Management, Strategic Decision Making
Madrid, Community of Madrid, Spain · Hybrid
Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven …
Skills: Accounting Operations, Financial Closing, Internal Control, ERP Implementation, People Management
Madrid, Community of Madrid, Spain · Hybrid
Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven …
Skills: Contract Drafting, Contract Negotiation, Legal Research, Risk Management, Intellectual Property Law
Madrid, Community of Madrid, Spain · Hybrid
Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven …
Skills: Legal Drafting, Contract Negotiation, Corporate Law, Compliance, Litigation Management
Berlin, Germany · Hybrid
Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven …
Skills: Event Production, Project Management, Vendor Management, Budgeting, Logistics Planning
Madrid, Community of Madrid, Spain · Hybrid
Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven …
Skills: Commercial Law, Contract Negotiation, Product Compliance, Consumer Law, B2B Contracts
Madrid, Community of Madrid, Spain · Hybrid
Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven …
Skills: Revenue Operations, SQL, Excel, Python, JavaScript
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Provide customer support via phone, email, and social media to resolve daily incidents and handle complaints. Maintain accurate customer records and perform parallel operational tasks as needed.
Candidates must reside in Spain and be fluent in both English and Spanish. Previous experience in user support and proficiency with Zendesk are highly valued.
Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience?
Now, let’s discuss this role and what you will do to help achieve Fever’s mission.
About the role:
We love our customers and always aim to provide the best service. If you like working at home, this job is for you!
You will be expected to:
About you:
You can expect to join a group of diverse, hardworking team players, where a cultural fit is someone willing to stay humble and learn, and can work nimbly. We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired hard or soft skills and maturity throughout their experiences.
This role is located in Spain.
Benefits & Perks
#LI-Remote
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
Democratizing access to culture and entertainment
Fever is the leading global live-entertainment discovery tech platform with a clear mission: to democratize access to culture and entertainment. Fever has developed a proprietary technology that inspires its global community of over 125M people through personalized and curated experiences in their local city whilst empowering entertainment and event creators to reach new audiences and enhance their experiences. Some successful examples include the “Candlelight Concert Series” attended by over 3 million guests last year, the Los Angeles-based “Stranger Things: The Drive-Into Experience” co-produced with Netflix, or the “Van Gogh: The Immersive Experience” winner of USA Today's 10 Best Readers Choice award. The company, present in over 100 major cities across the globe, is backed by leading investors such as Goldman Sachs, Alignment Growth (growth equity investor in global entertainment and consumer tech, led by former Warner Bros and Time Warner), Goodwater Capital (the largest dedicated consumer technology platform globally), Smash Capital (a late-stage venture capital firm led by former Disney and growth equity investors, backer of Epic Games), Eurazeo, Vitruvian Partners and Atresmedia among others. To pursue our objective, we are looking for bar-raisers who want to work hard, have fun, and make history with us.
Offices: 50 Greene St, New York, NY 10013, US · Calle de Fernando 'El Santo', 16, Madrid, Community of Madrid 28010, ES · The Wingate, 93-107 Shaftesbury Ave, London, London, London W1D 5DY, GB · 36, Rue La Fayette, Paris, Île-de-France 75009, FR · Praça Marquês de Pombal, 14, Lisbon, Lisboa 1250-161, PT
Democratizing access to culture and entertainment
Fever is the leading global live-entertainment discovery tech platform with a clear mission: to democratize access to culture and entertainment. Fever has developed a proprietary technology that inspires its global community of over 125M people through personalized and curated experiences in their local city whilst empowering entertainment and event creators to reach new audiences and enhance their experiences. Some successful examples include the “Candlelight Concert Series” attended by over 3 million guests last year, the Los Angeles-based “Stranger Things: The Drive-Into Experience” co-produced with Netflix, or the “Van Gogh: The Immersive Experience” winner of USA Today's 10 Best Readers Choice award. The company, present in over 100 major cities across the globe, is backed by leading investors such as Goldman Sachs, Alignment Growth (growth equity investor in global entertainment and consumer tech, led by former Warner Bros and Time Warner), Goodwater Capital (the largest dedicated consumer technology platform globally), Smash Capital (a late-stage venture capital firm led by former Disney and growth equity investors, backer of Epic Games), Eurazeo, Vitruvian Partners and Atresmedia among others. To pursue our objective, we are looking for bar-raisers who want to work hard, have fun, and make history with us.
Offices: 50 Greene St, New York, NY 10013, US · Calle de Fernando 'El Santo', 16, Madrid, Community of Madrid 28010, ES · The Wingate, 93-107 Shaftesbury Ave, London, London, London W1D 5DY, GB · 36, Rue La Fayette, Paris, Île-de-France 75009, FR · Praça Marquês de Pombal, 14, Lisbon, Lisboa 1250-161, PT
