Jobs at Family First Home Care (Now Hiring) — 3 open

Reports To: Fractional Head of HR, as determined by organizational structure

Position Summary

The HR Coordinator provides comprehensive human resources support for an assigned employee population throughout the employee lifecycle. Responsibilities include recruiting, onboarding, employee support, benefits administration, leave coordination, HRIS management, payroll support, compliance activities, performance support, and offboarding.

This position serves as a primary HR contact for employees and managers, ensuring the timely, accurate, and consistent delivery of HR services. The HR Coordinator works independently within established HR practices and escalates complex employee relations matters, policy interpretation questions, and potential employment risks to the HR Generalist.

Key Responsibilities

HR Partnership and Employee Support

• Serve as the primary HR contact for assigned offices and employee populations.
• Respond to employee and manager questions regarding HR processes, policies, benefits, and employment matters.
• Provide responsive and professional HR support throughout the employee lifecycle.
• Build and maintain effective working relationships with employees and leaders.
• Coordinate employee communications and HR initiatives.

Talent Acquisition and Onboarding

• Coordinate recruiting activities, including job postings, candidate communication, interviews, and hiring processes.
• Support offer preparation, background checks, and pre-employment requirements.
• Coordinate onboarding activities and ensure all required documentation is completed.
• Support new employee integration and onboarding check-ins.
• Maintain accurate hiring records and documentation.

Employee Lifecycle Administration

• Process employee changes, employment documentation, and HR transactions.
• Maintain accurate HRIS records and personnel files.
• Support payroll processing, corrections, and employee status changes.
• Coordinate benefits enrollments, changes, and employee communications.
• Support leave administration and related employee communications.
• Coordinate offboarding activities, including documentation and system updates.

Employee Relations and Performance Support

• Provide support to managers on routine employee relations and performance matters.
• Assist with documentation, meetings, and follow-up actions related to employee concerns.
• Maintain accurate and confidential employee relations documentation.
• Identify and escalate matters involving policy exceptions, employee complaints, investigations, or potential employment risk.
• Support performance management processes and annual review activities.

Compliance and HR Operations

• Maintain compliance documentation and audit-ready records.
• Track required certifications, training, licensure, and other employee requirements.
• Support regulatory and contractual compliance activities.
• Maintain HR forms, templates, policies, and employee resources.
• Support HR reporting, data collection, and recordkeeping.

Employee Experience and Engagement

• Support employee engagement and recognition activities.
• Coordinate HR communications and employee initiatives.
• Identify employee experience concerns and bring forward recommendations for improvement.

Qualifications

• Two to four or more years of HR coordination, HR administration, or related experience.
• Experience providing broad HR support across multiple HR functions.
• Experience using HRIS platforms; ADP or a comparable system is preferred.
• Working knowledge of employment practices, benefits administration, leave processes, and general HR operations.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Excellent customer service, communication, and relationship-building skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Experience in healthcare, home care, or a multi-location organization is preferred.