Loudoun County, Virginia, United States · On-site
$19/hr–$22/hr
Are you ready to join a long-standing, award-winning, company? Do you see yourself working in an environment where employees are treated with integrity, respect, training opportunities, and are part of a mission to do go…
Skills: Communication Skills, Dispatching, Customer Service, Data Entry, Microsoft Word
Loudoun County, Virginia, United States • On-site
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The role involves professionally booking service calls and dispatching HVAC technicians within assigned zones. Responsibilities also include managing technician payroll entries, reviewing service tickets, and handling customer communications via phone and email.
Candidates must have a high school diploma or GED and at least 2 years of office-based customer service experience. Proficiency in Microsoft Office and experience in fast-paced environments with escalated customer issues are required.
Are you ready to join a long-standing, award-winning, company? Do you see yourself working in an environment where employees are treated with integrity, respect, training opportunities, and are part of a mission to do good in the community? Falcon Heating & Air Conditioning is a leading residential HVAC company in the community, providing exceptional customer service and quality work. Join our ever growing team and see what differentiates us from the competition.
We are seeking a full-time Customer Service Representative/Dispatcher. Ideal candidates have excellent communication skills, a strong work ethic, are detail oriented, and team players.
Responsibilities include, but are not limited to:
Required Qualifications:
Preferred Qualifications:
Benefits:
For over 30 years our team has been serving the Virginia, Maryland, and greater Washington D.C. area.
Offices: 42731 Trade West Dr, Sterling, Virginia 20166, US
For over 30 years our team has been serving the Virginia, Maryland, and greater Washington D.C. area.
Offices: 42731 Trade West Dr, Sterling, Virginia 20166, US
