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Jobs at Eye-Q Vision Care (Now Hiring) — 1 open

Eye-Q Vision Care logoEye-Q Vision Care

Patient Services Representative- Optical

Fresno, California, United States · On-site

$23/hr–$24/hr

Entry level

Description Do you want to help people see better, look better, and feel better? We are seeking a Patient Services Representative to join our optical team! The Patient Services Representative is responsible for answering…

Skills: Medical Office Practices, Medical Terminology, Phone Etiquette, Customer Service, Communication Skills

Eye-Q Vision Care logo

Patient Services Representative- Optical

Eye-Q Vision Care

Fresno, California, United States • On-site

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Entry level

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  • $23/hr–$24/hr
  • Full-time
  • high school
  • Competitive pay, Annual scrub vouchers, Internal career advancement opportunities, Medical insurance, Dental insurance, Vision insurance
  • Posted 10d ago
  • ~40 hrs/week

Responsibilities

The Patient Services Representative manages front-office optical operations, including scheduling appointments, greeting patients, and coordinating with labs for ETAs. They are also responsible for administrative tasks such as matching invoices, updating job statuses in NextGen Optical, and handling patient correspondence.

Requirements

Candidates must have a high school diploma or GED and six months to one year of related experience or technical school training. Proficiency in medical office practices, medical terminology, and exceptional communication skills are required.

Full job description

Description

Do you want to help people see better, look better, and feel better? We are seeking a Patient Services Representative to join our optical team!

The Patient Services Representative is responsible for answering phone calls, scheduling optical appointments, collecting pertinent information, sending letters, and other duties necessary to support our patients. 

ABOUT EYE-Q

Consistently ranked one of the top ten “Best Companies to work for in Central California” since 2006. EYE-Q Vision Care proudly serves the California Central Valley. We are a fast-paced, highly complex practice and offer several specialty services to our patients. Our team of ophthalmologists, optometrists, and professional support staff handle all aspects of eye/vision care, from general exams to complex surgeries. We are looking for individuals who are enthusiastic, energetic, and passionate about providing excellent care to our patients while treating fellow coworkers with dignity and respect.

DUTIES/RESPONSIBILITIES:

  • Greets/checks in optical patients and vendors 
  • Matches optical invoices with routes 
  • Updates statuses in NextGen Optical when jobs are inspected 
  • Prints the next day’s appointments and pulls all the jobs to be delivered
  • Calls the lab to get ETAs
  • Mails out letters to patients 
  • Shreds all patient information at the end of the day
  • Makes sure all voicemails are taken care of by the end of the day

SCHEDULE: Monday-Friday FT and may include occasional Saturday half-days (shift start times could range from 7:45-8:30am)

WHAT'S IN IT FOR YOU:

  • Competitive pay
  • Annual scrub vouchers
  • Ability to apply for internal positions after one year of employment
  • Excellent benefits (medical, dental, vision, FSA, 401k, pet insurance, etc.)
  • Mileage reimbursement
  • Paid vacation, holidays, and sick time
  • Employee discounts (glasses, contacts, and other cosmetic services)
  • Birthday and milestone anniversary gifts
  • Employee assistance program
  • Employee appreciation events
  • Community service and volunteering opportunities

We will review applications until the position is filled. The pay rate will be determined based on skills, experience, and certifications/education.

FOR MORE INFORMATION ABOUT EMPLOYMENT AT EYE-Q VISION CARE, OR TO VIEW ALL OF OUR OPENINGS, PLEASE VISIT: https://eyeqvc.com/careers/

Requirements

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Medical office practices and medical terminology (preferably optics)
  • Exceptional phone etiquette, customer service, and communication skills
  • Prioritization and time management skills

EDUCATION, EXPERIENCE, AND LICENSES/CERTIFICATIONS:

  • High school diploma/GED
  • Six-months to one-year related experience and/or technical school training

Related keywords

OpticalOphthalmologyOptometryNextGen OpticalPatient ServicesMedical BillingHealthcare AdministrationPatient SchedulingVision CareMedical Terminology

About Eye-Q Vision Care

LinkedInVisit site

SERVING FRESNO AND ALL OF CENTRAL CALIFORNIA SINCE 1956

Industry
Hospitals and Health Care
Company size
201-500 employees
Founded
1956
Headquarters
Fresno, CA
LinkedIn followers
487

EYE-Q Vision Care is regarded as one of the leading eye care centers in Central California. We are committed to excellence because our patients turn to us for the best eye care treatment available. Our team of ophthalmologists, optometrists, and professional support staff handle all aspects of eye/vision care, from general exams to complex surgeries. Founded in 1956, we provide excellent learning opportunities, outstanding coworkers, and exceptional compensation and benefits. We’ve been serving Central California since 1956, and over the years have been pioneers in bringing the latest advancements in eye care to the Fresno area. We are proud to be the first eye care provider in the Valley to perform All-Laser LASIK. We’ve also been at the forefront of introducing groundbreaking cosmetic procedures and other minimally invasive surgeries to Fresno. With a team of 20 ophthalmologists and optometrists practicing in three locations in Fresno, Clovis, and Selma, EYE-Q has positioned itself as the eye care leader in Central California.

Offices: 7075 North Sharon Ave, Fresno, CA 93720, US · 726 N. Medical Center Drive East, Suite 101, Clovis, CA 93611, US · 2719 Cinema Way, Selma, CA 93662, US

HealthcareVisionLASIKCataractGlaucomaRetinaOptometryOrthoptyPediatricRefractive
View all jobs at Eye-Q Vision Care

About Eye-Q Vision Care

LinkedInVisit site

SERVING FRESNO AND ALL OF CENTRAL CALIFORNIA SINCE 1956

Industry
Hospitals and Health Care
Company size
201-500 employees
Founded
1956
Headquarters
Fresno, CA
LinkedIn followers
487

EYE-Q Vision Care is regarded as one of the leading eye care centers in Central California. We are committed to excellence because our patients turn to us for the best eye care treatment available. Our team of ophthalmologists, optometrists, and professional support staff handle all aspects of eye/vision care, from general exams to complex surgeries. Founded in 1956, we provide excellent learning opportunities, outstanding coworkers, and exceptional compensation and benefits. We’ve been serving Central California since 1956, and over the years have been pioneers in bringing the latest advancements in eye care to the Fresno area. We are proud to be the first eye care provider in the Valley to perform All-Laser LASIK. We’ve also been at the forefront of introducing groundbreaking cosmetic procedures and other minimally invasive surgeries to Fresno. With a team of 20 ophthalmologists and optometrists practicing in three locations in Fresno, Clovis, and Selma, EYE-Q has positioned itself as the eye care leader in Central California.

Offices: 7075 North Sharon Ave, Fresno, CA 93720, US · 726 N. Medical Center Drive East, Suite 101, Clovis, CA 93611, US · 2719 Cinema Way, Selma, CA 93662, US

HealthcareVisionLASIKCataractGlaucomaRetinaOptometryOrthoptyPediatricRefractive
View all jobs at Eye-Q Vision Care

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