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Jobs at Expo Home Improvement (Now Hiring) — 6 open

Expo Home Improvement logoExpo Home Improvement

Sales Operations Administrator

Farmers Branch, Texas, United States · On-site

$70k–$80k/yr

Mid level

Description The Sales Operations Administrator is responsible for administering and optimizing Leap Sales Pro, Salesforce, Five9, Siro, and Ingage systems to support sales, customer service, and production teams. This ro…

Skills: Salesforce Administration, Five9 Administration, SalesPro Administration, Data Analysis, CRM Integration

Expo Home Improvement logoExpo Home Improvement

Appointment Setter

Farmers Branch, Texas, United States · On-site

$18/hr–$20/hr

Entry level

Description We are hiring Appointment Setters to join our upcoming training class on 7/6. This position requires availability to work at least one weekend day each week. The Inside Sales Appointment Setter is responsible…

Skills: Verbal Communication, Persuasive Sales, Objection Handling, CRM Systems, Call Tracking Software

Expo Home Improvement logoExpo Home Improvement

Journeyman Plumber

Houston, Texas, United States · On-site

Mid level

Description We are seeking a skilled and reliable Journeyman Plumber to join our residential remodeling team specializing in bathroom renovations. The ideal candidate will have extensive experience in residential plumbin…

Skills: Residential Plumbing, Fixture Installation, Rough-in Plumbing, Blueprint Reading, Soldering

Expo Home Improvement logoExpo Home Improvement

Field Marketing Representative

College Station, Texas, United States · On-site

$18/hr–$30/hr

Entry level

Description Immediate openings for Field Marketing Representatives in College Station at high-traffic retail locations, starting as soon as 7/8. If you are outgoing, competitive, energetic, and motivated by performance-b…

Skills: Customer Engagement, Appointment Setting, Communication Skills, Lead Generation, Brand Representation

Expo Home Improvement logoExpo Home Improvement

Field Marketing Coordinator

Farmers Branch, Texas, United States · On-site

Mid level

Description The Field Marketing Coordinator provides administrative and operational support for the field marketing team. This role is responsible for coordinating logistics, scheduling, documentation, and communication …

Skills: Event Coordination, Logistics Management, Administrative Support, Scheduling, Budget Tracking

Expo Home Improvement logoExpo Home Improvement

Customer Experience Manager

Farmers Branch, Texas, United States · On-site

Senior

Description The Customer Experience Manager is responsible for ensuring that every customer interaction with Expo Home Improvement is positive, seamless, and exceeds expectations. This role focuses on developing and impl…

Skills: Customer Experience Strategy, Team Management, Conflict Resolution, Data Analysis, CRM Systems

Expo Home Improvement logo

Sales Operations Administrator

Expo Home Improvement

Farmers Branch, Texas, United States • On-site

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Mid level

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  • $70k–$80k/yr
  • Full-time
  • Posted 15h ago
  • ~40 hrs/week

Responsibilities

Administer and optimize CRM and contact center systems including Salesforce, Five9, and SalesPro to support sales and production teams. Focus on user management, reporting, data quality, and business process improvements to drive operational efficiency.

Requirements

Requires over 3 years of technical support experience and at least 2 years of Salesforce support experience. Candidates should have experience with Five9, SalesPro, and a strong aptitude for data analysis and problem-solving.

Full job description

Description

The Sales Operations Administrator is responsible for administering and optimizing Leap Sales Pro, Salesforce, Five9, Siro, and Ingage systems to support sales, customer service, and production teams. This role administers user access, reporting, dashboards, data quality, and business process improvements to drive efficiency and performance.

Key Responsibilities 

  • Administer and support Salesforce, including user management, security, workflows, dashboards, and reports.
  • Create and maintain Salesforce reports, dashboards, and KPI scorecards for sales and leadership teams.
  • Administer Five9 contact center platform, including user provisioning, call routing, campaigns, and performance reporting.
  • SalesPro user support, pricing changes and contract updates.
  • Troubleshoot system issues and coordinate with vendors when necessary.
  • Analyze business processes and recommend improvements through automation and technology.
  • Maintain data quality standards across CRM and contact center platforms.
  • Develop operational reports and provide insights into sales productivity, customer engagement, and agent performance.
  • Support integrations between Salesforce, Five9, and other business systems.
  • Train end users and create system documentation.

 

About Expo Home Improvement

Expo Home Improvement, a top-rated Texas-based home remodeling company, specializes in high-quality bathroom, kitchen, and window remodels for residential customers since 2006. We are recognized for exceptional craftsmanship, outstanding customer service, and a commitment to enhancing the lives of homeowners. Recognized as a Top Place to Work in the nation, our people-first approach fosters a supportive culture that drives excellence and growth. Beyond transforming homes, we are dedicated to building lasting relationships and making a positive impact in the communities we serve.

Requirements

  • 3+ years of technical support experience.
  • 2+ years of Salesforce support experience.
  • Experience administering Five9 or similar cloud contact center platforms.
  • Experience with SalesPro administration and support.
  • Exposure to Siro and Ingage platforms.
  • Strong data analysis and problem-solving abilities.
  • Knowledge of CRM integrations, data management, and business process automation.

Preferred Skills

  • SQL, Excel, or BI tools experience.
  • Revenue Operations or Sales Operations background.
  • Experience supporting call center or field service organizations.
  • Strong aptitude to work independently and learn technical skills quickly.

 

Equal Opportunity Employer

Expo Home Improvement provides equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability status, or any other characteristic protected by law.

Americans with Disabilities Act (ADA)

Expo Home Improvement complies with the ADA and will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations.

Related keywords

SalesforceFive9SalesProSiroIngageCRMKPI ScorecardsCall RoutingData ManagementRevenue OperationsSales OperationsBusiness Process AutomationSQLBI ToolsTechnical SupportUser Provisioning

About Expo Home Improvement

LinkedInVisit site

Since our start in 2006, our dedicated teams strive daily to ensure that each and every customer is treated like family!

Industry
Construction
Company size
201-500 employees
Founded
2006
Headquarters
Farmers Branch, Texas
LinkedIn followers
1,652

At Expo Home Improvement, we believe a remodel should do more than improve your space. It should transform the way you live. That’s why Texans choose us when they’re ready for something better. Whether it's making a bathroom safer, bringing your kitchen remodel dreams to life, or replacing outdated windows for comfort and efficiency, we deliver transformations that are both functional and personal. Our approach is simple: we listen, we follow through, and we treat every home like it’s our own. That mindset has led thousands of families across Dallas-Fort Worth, Houston, Austin, San Antonio, and East Texas to trust our team to get the job done right. Behind every project is a team that brings purpose and care to their work. We’re proud to foster a culture built on growth, dedication, and doing right by the homeowner, and by each other.

Offices: 13859 Diplomat Dr, Suite 180, Farmers Branch, Texas 75234, US

window installationcontractorhome renovationbathroom renovatorbathroom installationwindowsbathroomtubsshowerstandup showers
View all jobs at Expo Home Improvement

About Expo Home Improvement

LinkedInVisit site

Since our start in 2006, our dedicated teams strive daily to ensure that each and every customer is treated like family!

Industry
Construction
Company size
201-500 employees
Founded
2006
Headquarters
Farmers Branch, Texas
LinkedIn followers
1,652

At Expo Home Improvement, we believe a remodel should do more than improve your space. It should transform the way you live. That’s why Texans choose us when they’re ready for something better. Whether it's making a bathroom safer, bringing your kitchen remodel dreams to life, or replacing outdated windows for comfort and efficiency, we deliver transformations that are both functional and personal. Our approach is simple: we listen, we follow through, and we treat every home like it’s our own. That mindset has led thousands of families across Dallas-Fort Worth, Houston, Austin, San Antonio, and East Texas to trust our team to get the job done right. Behind every project is a team that brings purpose and care to their work. We’re proud to foster a culture built on growth, dedication, and doing right by the homeowner, and by each other.

Offices: 13859 Diplomat Dr, Suite 180, Farmers Branch, Texas 75234, US

window installationcontractorhome renovationbathroom renovatorbathroom installationwindowsbathroomtubsshowerstandup showers
View all jobs at Expo Home Improvement

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