Los Angeles, California, United States · On-site
$22/hr–$30/hr
.The Operations Trainer will be responsible for conducting initial training, re-training, updating/creating training material. Location: Expected to travel within the South Bay Area Exer Core Qualities • A positive …
Skills: Training Delivery, Curriculum Development, Staff Evaluation, MS Office, Excel
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The Operations Trainer is responsible for conducting initial and refresher training and creating updated training materials. They oversee training activities, manage schedules, and ensure proper job performance for all staff members.
Candidates should have a high school diploma, though an associate degree is strongly preferred, and prior experience in a medical office setting. Proficiency in MS Office and the ability to lead a team of Patient Care Coordinators are required.
.The Operations Trainer will be responsible for conducting initial training, re-training, updating/creating training material.
Location: Expected to travel within the South Bay Area
Exer Core Qualities
• A positive attitude, strong work ethic, and works well with all staff members.
• Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates an understanding of audience needs.
• Through positive communication, makes each employee feel informed, understood, and special.
• An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments.
• Adherence to standards of business conduct and compliance.
• Maintains a clean professional appearance.
• Ability to build strong interpersonal relationships.
• Interpret, apply and explain front desk operating procedures.
• Exercises tact and diplomacy in dealing with sensitive, complex issues as it relates to the front desk.
• Initiate actions and make reasonable decisions within established parameters.
Major Responsibilities
• Aids in overseeing of the training activities
• Provides input to the Center Manager for the routine evaluation of staff
• Responsible for maintaining office forms up-to date
• Responsible for communicating updates and protocols
• Create training schedule to ensure appropriate staffing levels
• Ensure proper training and job performance for all staff
Knowledge, Skills, Abilities and Other Qualifications
• Possess skills to lead a team of up to 4 Patient Care Coordinators
• Ability to train others
• Ability to multi-task and work well under pressure
• Advanced knowledge in MS Office programs including Excel
• Exceptional written and verbal communication skills
• Prior experience in a medical office setting is preferred
• High School diploma
• Associates degree strongly preferred
Working Conditions
Requires working in a clinical setting. The noise level is moderate and there is a potential for exposure to infectious diseases and blood-borne pathogens. The ability to stand and sit for hours at a time, (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements, and ability to lift 50 lbs. Travel – up to 75%
Staffed with ER doctors and medical professionals for life's everyday emergencies.
--Phishing Alert-- Exer has recently been made aware of a phishing scam using our name and logo. The position being offered is labeled as REMOTE and is typically for a coaching or wellbeing position. As a first sign, Exer does not currently offer Remote positions. As a second and more important sign, these attempts are using the domain exerurgenthealthcare.com, which is not ours. We will only communicate with candidates via the exerurgentcare.com domain. If you are contacted by someone using the domain exerurgenthealthcare.com please immediately report it to our spam division by forwarding the email to [email protected]. Exer Urgent Care is staffed with ER doctors and medical professionals for life's everyday emergencies. With on-site X-Ray and labs, Exer can stabilize and treat 80% of cases seen daily in the ER with little-to-no waiting time and for a fraction of the cost. Each clinic is clean, modern, and conveniently located in the heart of Southern California communities. Exer is open 7 days a week, from 8am to 8pm. We're growing to serve more communities in Southern California. For employment opportunities, visit www.ExerUrgentCare.com/Careers
Offices: 2381 Rosecrans Ave, Suite 115, El Segundo, California 90245, US · 701 N Wendy Dr, Newbury Park, CA 91320, US · 19346 Nordhoff St, Northridge, CA 91324, US · 26777 Agoura Rd, Calabasas, CA 91302, US · 13303 Riverside Drive, Sherman Oaks, CA 91423, US
Staffed with ER doctors and medical professionals for life's everyday emergencies.
--Phishing Alert-- Exer has recently been made aware of a phishing scam using our name and logo. The position being offered is labeled as REMOTE and is typically for a coaching or wellbeing position. As a first sign, Exer does not currently offer Remote positions. As a second and more important sign, these attempts are using the domain exerurgenthealthcare.com, which is not ours. We will only communicate with candidates via the exerurgentcare.com domain. If you are contacted by someone using the domain exerurgenthealthcare.com please immediately report it to our spam division by forwarding the email to [email protected]. Exer Urgent Care is staffed with ER doctors and medical professionals for life's everyday emergencies. With on-site X-Ray and labs, Exer can stabilize and treat 80% of cases seen daily in the ER with little-to-no waiting time and for a fraction of the cost. Each clinic is clean, modern, and conveniently located in the heart of Southern California communities. Exer is open 7 days a week, from 8am to 8pm. We're growing to serve more communities in Southern California. For employment opportunities, visit www.ExerUrgentCare.com/Careers
Offices: 2381 Rosecrans Ave, Suite 115, El Segundo, California 90245, US · 701 N Wendy Dr, Newbury Park, CA 91320, US · 19346 Nordhoff St, Northridge, CA 91324, US · 26777 Agoura Rd, Calabasas, CA 91302, US · 13303 Riverside Drive, Sherman Oaks, CA 91423, US
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