United States · Remote OK
$55k–$65k/yr
At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 745,000+ customers. As a leading service …
Skills: Sales, Customer success, Account management, Software training, Inside sales
United States · Remote OK
$130k–$145k/yr
At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 725,000+ customers. As a leading service …
Skills: Category Management, Strategic Sourcing, Supplier Management, Contract Management, People Leadership
Canada · Remote OK
$112k–$140k/yr
At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 725,000+ customers. As a leading service …
Skills: Strategic Analysis, Data-driven Insights, Pricing and Packaging, Monetization, SaaS Metrics
United States · Remote OK
$80k–$100k/yr
At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 725,000+ customers. As a leading service …
Skills: Strategic Analysis, Data-Driven Insights, Pricing and Packaging, SaaS Metrics, Advanced Excel
United States · Remote OK
$140k–$160k/yr
At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 745,000+ customers. As a leading service …
Skills: SaaS Sales, Consultative Selling, Pipeline Management, Product Demonstrations, Contract Negotiation
Ontario, Canada · Remote OK
$120k–$140k/yr
EverCommerce - Zuora Senior Business Systems Analyst – Quote to Revenue At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplif…
Skills: Zuora CPQ, Zuora Billing, Zuora RevPro, Salesforce CRM, NetSuite GL
United States · Remote OK
$50k–$60k/yr
At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 725,000+ customers. As a leading service …
Skills: Revenue cycle management, Healthcare account management, Medical billing, Medical coding, Client relationship management
United States · Remote OK
$60k–$70k/yr
At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 725,000+ customers. As a leading service …
Skills: Revenue Cycle Management, Healthcare Account Management, Medical Billing Operations, Team Leadership, KPI Management
United States · Remote OK
$60k–$70k/yr
At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 725,000+ customers. As a leading service …
Skills: Revenue cycle management, Healthcare account management, Medical billing, Team leadership, Coaching
United States · Remote OK
$50k–$60k/yr
At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 725,000+ customers. As a leading service …
Skills: Revenue Cycle Management, Account Management, Medical Billing, Medical Coding, Client Relationship Management
United States · Remote OK
$88k–$93k/yr
At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 745,000+ customers. As a leading service …
Skills: General Ledger Accounting, Month-end Close, Account Reconciliations, Financial Reporting, Equity Accounting
United States · Remote OK
$120k–$140k/yr
At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 725,000+ customers. As a leading service …
Skills: Growth marketing, Demand generation, SaaS, PLG, SLG
United States · Remote OK
$90k–$100k/yr
Role Summary The Engineering Operations Analyst is a hands‑on operator responsible for implementing, maintaining, automating and continuously improving a unified Software Development Lifecycle (SDLC) across a portfolio o…
Skills: Jira administration, Confluence administration, SDLC management, Workflow automation, Productboard
Ontario, Canada · Remote OK
$150k–$177k/yr
EverPro - Senior Product Manager, SaaS Agentic Workflows at Joist (Remote, CAN) At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that…
Skills: Product management, B2B SaaS, AI-powered workflows, Product strategy, Roadmap management
Denver, Colorado, United States · Remote Solely
Company: EverCommerce Solutions Inc. Worksite Address: 3601 Walnut Street, Suite 400, Denver, CO 80205. This is a fully remote position. Work from home benefit provided. Worksites are unanticipated. Job Title: Director, …
Skills: Quality Assurance, Team Leadership, Test Automation, SaaS, Cloud Computing
Canada · Remote OK
$150k–$165k/yr
EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline opera…
Skills: Engineering management, Agile, Software development, Mentoring, Product development
Ontario, Canada · Remote OK
$150k–$190k/yr
EverPro - Senior Engineering Manager, Invoice Simple – REMOTE/Canada EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 745,00…
Skills: Engineering management, TypeScript, ReactJS, NodeJS, MongoDB
United States · Remote OK
$100k–$110k/yr
At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 725,000+ customers. As a leading service …
Skills: Sales, SaaS, Salesforce, SalesLoft, CRM
United States · Remote OK
$110k–$130k/yr
At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 725,000+ customers. As a leading service …
Skills: Paid media strategy, Performance marketing, Agency management, Paid search, Paid social
Texas, United States · Remote OK
$120k–$140k/yr
At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 725,000+ customers. As a leading service …
Skills: OneStream XF, NetSuite, VB.NET, SQL, Financial consolidation
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Manage a high-volume pipeline of trial customers to drive adoption and trial-to-paid conversion rates. Provide product guidance, conduct software demonstrations, and serve as a trusted advisor to help customers achieve their business goals.
Requires experience in sales, customer success, or account management, preferably in a high-volume, customer-facing role. Strong communication, presentation, and software demonstration skills are essential, along with proficiency in Salesforce and customer success tools.
At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 745,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries.
We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en
At RoofSnap, we're helping contractors modernize the way they measure, estimate, and sell roofing projects. We build software that simplifies the sales process, enabling contractors to spend less time measuring roofs and calculating costs, and more time winning jobs and growing their businesses.
We are looking for a Trial Conversion Specialist responsible for managing the customer trial experience from initial engagement through conversion to a paid subscription.
This role focuses on building relationships with prospective customers, providing exceptional product guidance and training, and helping customers identify the best solutions for their business needs. By partnering closely with Customer Success, Marketing, Product, and Engineering teams, this position plays a critical role in driving customer adoption, increasing trial-to-paid conversion rates, and improving long-term customer retention.
This role includes a variable compensation plan tied to new SaaS customer conversions, rewarding individuals who consistently achieve and exceed trial-to-paid conversion goals while delivering an exceptional customer experience.
Manage a high-volume pipeline of trial customers, prioritizing outreach and engagement to maximize conversion opportunities.
Guide trial users from their first roof measurement through the complete sales workflow, including building an estimate, generating and electronically signing a contract, offering financing options, and collecting payment.
Identify customer goals, workflows, and business needs to recommend the plan that best aligns with their budget and required features.
Serve as a trusted advisor by helping customers solve challenges and achieve their desired outcomes using the software.
Communicate with trial customers via phone, email, and text to answer questions, provide product guidance, and maintain engagement throughout the trial period.
Conduct personalized software demonstrations, product tours, and general training sessions to ensure customers understand the value and capabilities of the platform.
Proactively identify opportunities to increase customer adoption of key product features that drive conversion and long-term success.
Partner with the Marketing, Product and Engineering teams, advocating for customer priorities by providing feedback and insights.
Success in this role will be measured by key performance metrics, including new SaaS activation rate, trial-to-paid conversion rate, and 30- and 90-day customer retention.
Experience in sales, customer success, account management, software training, or a related customer-facing role. Inside sales, Sales Development (SDR), Business Development (BDR), or another high-volume, customer-facing role is strongly preferred.
Experience working collaboratively across Customer Success, Sales, Marketing, Product, and Engineering teams is preferred.
Excellent written and verbal communication skills with a customer-first mindset.
Strong presentation and software demonstration skills.
Ability to build rapport quickly and confidently guide customers through the buying process.
Comfortable managing multiple customer conversations and priorities simultaneously.
Strong problem-solving skills with the ability to identify customer needs and recommend appropriate solutions.
Salesforce and Customer Success tooling experience
The EverCommerce team is distributed globally, with teams across multiple regions. This role can be based anywhere in the United States – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require occasional travel to our Corporate Headquarters in Denver, Colorado, or to other office locations within the United States.
Flexibility to work where/how you want within the United States – in-office, remote, or hybrid
Day 1 access to robust health and wellness benefits, including an annual wellness stipend
401k with up to a 4% match and immediate vesting
Flexible and generous (FTO) time-off
Employee Stock Purchase Program
The on-target earnings compensation (base + commissions) for this position is $55,000 to $65,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.
EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!
EverCommerce is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, EverCommerce solutions include end-to-end business management software, integrated payment acceptance, marketing technology, and customer engagement applications.
Offices: 3601 Walnut St, Ste 400, Denver, Colorado 80205, US
EverCommerce is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, EverCommerce solutions include end-to-end business management software, integrated payment acceptance, marketing technology, and customer engagement applications.
Offices: 3601 Walnut St, Ste 400, Denver, Colorado 80205, US
