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Debt Recovery Assistant- US hours Location: Norwich Job Type: Full-time, Permanent Salary: £26,436 + Uncapped Commission Hours: 40 hours per week: Monday to Friday 1pm-10pm (Some weekend working required- 1 in 6 weekends…
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Norwich, England, United Kingdom · On-site
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Norwich, England, United Kingdom · On-site
Job Description: About the company: Welcome to Epos Now - we're a leading fintech business, with a mission to help small businesses grow and thrive using our cloud-based software. We are rapidly developing (with offices …
Skills: Debt Recovery, Credit Control, Salesforce, Excel, VLOOKUPS
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The role involves managing debt recovery cases, including investigating accounts, processing payments, and maintaining data integrity within Salesforce. You will also support the US customer base by agreeing to payment plans and submitting investigations for debt recovery.
Candidates must have at least one year of experience in debt recovery or credit control. Proficiency in Excel and experience with Salesforce are highly desirable for this position.
Debt Recovery Assistant- US hours
Location: Norwich
Job Type: Full-time, Permanent
Salary: £26,436 + Uncapped Commission
Hours: 40 hours per week: Monday to Friday 1pm-10pm (Some weekend working required- 1 in 6 weekends, either Saturday or Sunday)
About the company:
Welcome to Epos Now - we're a leading fintech business, with a mission to help small businesses grow and thrive using our cloud-based software. We are rapidly developing (with offices across the world), and want to expand our Onboarding teams to support further growth this year.
As a leading embedded finance, payments, and POS provider, we are proud to empower our existing and new customers with our award-winning solutions, helping them to successfully scale their businesses and increase their operational efficiencies.
The Role
Reporting into the Head of Customer Success, you will be working alongside similar minded individuals whose focus is to deliver a best in company back-end finance delivery function. Understanding of the debt recovery process or experience within a credit control environment would be advantageous.
This role is Monday to Friday, 1:00pm - 10:00pm (UK time), supporting our US customer base. These hours ensure we're available when our customers need us most.
Key duties & responsibilities
Experience
Benefits:
Experience:
Work Location: In person
Award-winning POS solutions, built for your business. Streamline, scale, and succeed with ease, all in one system.
We're on a mission that resonates with businesses of all sizes – to unleash your full potential, ignite growth, and supercharge profits through innovative, customisable payment and till systems. From startups to established multi-site enterprises, Epos Now has become a trusted partner for thousands of businesses all over the world! We enable your growth by providing the tools you need to succeed. From our humble roots in Norwich, UK, we understand the daily hurdles faced by small businesses. Why? Because we've walked that path ourselves. Our founder and CEO, Jacyn Heavens, once stood in your shoes – grappling with clunky, unreliable till systems. In 2011, he embarked on a game-changing mission to revolutionise the point of sale (POS) landscape. Fast forward to today, and Epos Now stands as a global powerhouse in payments and POS systems. Here’s what makes us the go-to POS experts: 🌟 Our POS systems are affordable, flexible, and built for businesses 🌟 Our unparalleled customer care and fuss-free installation 🌟 Our innovative app store with over 130+ of your favourite apps and integrations that work seamlessly with your POS system But it’s not just our products and services - Epos Now is about its people! Our team is united through a shared goal and love for solving real problems with innovative technology. It’s our collaborative approach that sets us apart. Our values are: 👉We put our customers first 👉We never forget our mission 👉We take ownership 👉We strive to innovate 👉We trust in people 👉We share success Ultimately, we believe in constant growth and learning, both for ourselves and our product. If you share our passions, we welcome you to join us! 📍 Where to find us? We operate across the globe. Find us at our headquarters in Norwich, UK, Orlando, USA and Maroochydore, Australia. Join our LinkedIn network to stay updated on the latest industry insights, success stories, and innovations that are shaping the future of commerce.
Offices: Norwich, GB · Orlando, US · Toronto, CA
Award-winning POS solutions, built for your business. Streamline, scale, and succeed with ease, all in one system.
We're on a mission that resonates with businesses of all sizes – to unleash your full potential, ignite growth, and supercharge profits through innovative, customisable payment and till systems. From startups to established multi-site enterprises, Epos Now has become a trusted partner for thousands of businesses all over the world! We enable your growth by providing the tools you need to succeed. From our humble roots in Norwich, UK, we understand the daily hurdles faced by small businesses. Why? Because we've walked that path ourselves. Our founder and CEO, Jacyn Heavens, once stood in your shoes – grappling with clunky, unreliable till systems. In 2011, he embarked on a game-changing mission to revolutionise the point of sale (POS) landscape. Fast forward to today, and Epos Now stands as a global powerhouse in payments and POS systems. Here’s what makes us the go-to POS experts: 🌟 Our POS systems are affordable, flexible, and built for businesses 🌟 Our unparalleled customer care and fuss-free installation 🌟 Our innovative app store with over 130+ of your favourite apps and integrations that work seamlessly with your POS system But it’s not just our products and services - Epos Now is about its people! Our team is united through a shared goal and love for solving real problems with innovative technology. It’s our collaborative approach that sets us apart. Our values are: 👉We put our customers first 👉We never forget our mission 👉We take ownership 👉We strive to innovate 👉We trust in people 👉We share success Ultimately, we believe in constant growth and learning, both for ourselves and our product. If you share our passions, we welcome you to join us! 📍 Where to find us? We operate across the globe. Find us at our headquarters in Norwich, UK, Orlando, USA and Maroochydore, Australia. Join our LinkedIn network to stay updated on the latest industry insights, success stories, and innovations that are shaping the future of commerce.
Offices: Norwich, GB · Orlando, US · Toronto, CA
