Lehi, Utah, United States · Hybrid
$170k–$278k/yr
Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and r…
Skills: Software engineering leadership, Payment processing, Fintech, Cloud infrastructure, Node.js
Lehi, Utah, United States · On-site
$85k–$105k/yr
Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awar…
Skills: Technology Sales, SaaS Sales, Lead Generation, Negotiation, Relationship Building
Lehi, Utah, United States · Hybrid
$158k–$257k/yr
Design, develop, and enhance RESTful and event-driven APIs supporting high-volume payment, reconciliation, and reporting workflows, following secure, versioned, and contract-first interface practices. Develop and improve…
Skills: RESTful APIs, Event-Driven Architecture, Payment Systems, ACH, PCI Compliance
Lehi, Utah, United States · Hybrid
$144k–$233k/yr
Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and r…
Skills: Strategic Sourcing, Commercial Negotiations, Supplier Management, Contract Lifecycle Management, Procurement Governance
Pennsylvania, United States · Remote OK
$105k–$135k/yr
Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and r…
Skills: Enterprise Sales, Lead Generation, Client Relationship Management, Contract Negotiation, SaaS Sales
United States · Remote OK
$17/hr–$27/hr
Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and r…
Skills: Technical Troubleshooting, Customer Service, B2B Enterprise Support, Mentorship, Analytical Skills
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The Director of Engineering provides strategic leadership for software engineering teams managing the payments platform and money-movement capabilities. This role oversees technical strategy, architectural evolution, and cross-departmental collaboration to ensure secure, scalable, and compliant financial workflows.
Candidates must have at least 10 years of software engineering experience, including 5 years in a significant leadership capacity and 3-5 years in fintech or payment processing. Proficiency in cloud-native environments, enterprise software architecture, and regulatory compliance standards like PCI DSS is required.
Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
Director of Engineering Payments provides strategic leadership and operational oversight for software engineering teams responsible for Entrata’s payments platform and money-movement capabilities. This role establishes the technical strategy and execution roadmap for secure, scalable, and highly available payment experiences across card, ACH, disbursement, ledger, settlement, reconciliation, and related financial workflows. Partnering closely with Product, Finance, Treasury, Risk, Compliance, Security, and external payment partners, this leader ensures solutions meet customer needs, regulatory and network requirements, and broader business objectives while remaining accountable for platform reliability, transaction integrity, financial accuracy, and risk reduction.
\nReponsibilitesDirect the activities of multiple integrated software engineering teams, primarily through lower management levels.
Oversee the design, development, and delivery of software solutions driving enterprise-level transformation products.
Establish operational objectives, strategic plans, and technical design roadmaps for the engineering department aligned with long-term company goals.
Lead the architectural strategy and evolution of secure, resilient, and highly available cloud-native environments using technologies like AWS, PostgreSQL, and Node.js.
Direct the delivery of payment and money-movement capabilities, including payment acceptance, processing, disbursement, ledgering, settlement, reconciliation, refunds, returns, disputes, and exception handling.
Ensure platform architecture and operational practices support idempotent transaction processing, ledger integrity, auditability, observability, disaster recovery, and compliance with PCI DSS, NACHA rules, EI3PA, data privacy standards, and internal financial controls.
Partner across departments (Product, Finance, Treasury, Risk, Compliance, Security) and with external processors and banking partners to translate payment-network requirements into technical solutions.
Manage departmental budget accountability, strategic planning cycles, human resource planning, recruitment, and team performance.
Reconcile multiple stakeholder views and negotiate matters of significance to drive business results and maintain professional stakeholder alignment.
Establish and monitor key payment engineering metrics, including authorization and failure rates, processing latency, settlement accuracy, exception volumes, platform availability, and incident recovery times.
Leverage company-approved GenAI tools as a "Human-in-the-Loop" to automate routine tasks while maintaining data governance, PII security, and factual accuracy
Minimum of 10 years of software engineering experience, including at least 5 years in a significant engineering leadership capacity.
3 to 5 years of experience working with payment processing, money movement, fintech, banking technology, or other transaction-intensive financial systems.
Advanced knowledge of enterprise software architecture and cloud infrastructure, including Node.js, React, and AWS services (EC2, S3, IAM, PostgreSQL).
Deep understanding of card and ACH processing, payment gateways/processors, tokenization, authorization, settlement, reconciliation, refunds, returns, disputes, chargebacks, and financial ledgers.
Demonstrated ability to lead engineering organizations responsible for high-volume financial platforms requiring transaction integrity, security, auditability, regulatory compliance (PCI, EI3PA, NACHA), and disciplined incident management.
Proven track record managing departmental budgets, strategic planning cycles, and recruiting/staffing technical teams.
Exceptional negotiation and influence skills with senior management and executive leadership.
Specialized expertise in database management and secure coding practices focused on Money Movement, Credit Risk, and Fraud prevention.
Demonstrated proficiency in prompt engineering and GenAI integration, with experience auditing AI outputs for brand alignment and accuracy while safeguarding proprietary data.
Demonstrated success leading large-scale technical transformations within fast-paced, high-stress, or heavily regulated environments.
Benefits:
Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.
Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.
HSA/FSA options and employer-paid disability benefits provided for eligible employees.
Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.
Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.
Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.
Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.
Bi-annual swag drops for employees
Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles.
Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.
It’s a great place to work! Will you join us?
Entrata is the AI-powered operating system for property management, automating workflows and delivering insights.
Founded in 2003, Entrata® is a leading property management platform designed to power the entire resident lifecycle. From marketing and leasing to operations, accounting, and resident experience, Entrata brings every part of the business together in one connected system. While many operators still rely on disconnected tools and siloed systems, Entrata delivers a unified, AI-powered operating system that helps property managers move faster, operate more efficiently, and make smarter decisions. By automating routine tasks and delivering real-time insights, Entrata reduces complexity and gives teams the visibility and control they need to perform at a higher level. Entrata’s open ecosystem of integrations and flexible architecture allows companies to build a technology stack that fits their business, without sacrificing a seamless experience across teams and residents. With a focus on innovation, performance, and user experience, Entrata is helping redefine what property management technology can do—shifting the industry from fragmented software to intelligent, connected operations.
Offices: 4205 Chapel Ridge Road, Lehi, UT 84043, US · 801 Network Blvd, Ste 505, Frisco, TX 75034, US
Entrata is the AI-powered operating system for property management, automating workflows and delivering insights.
Founded in 2003, Entrata® is a leading property management platform designed to power the entire resident lifecycle. From marketing and leasing to operations, accounting, and resident experience, Entrata brings every part of the business together in one connected system. While many operators still rely on disconnected tools and siloed systems, Entrata delivers a unified, AI-powered operating system that helps property managers move faster, operate more efficiently, and make smarter decisions. By automating routine tasks and delivering real-time insights, Entrata reduces complexity and gives teams the visibility and control they need to perform at a higher level. Entrata’s open ecosystem of integrations and flexible architecture allows companies to build a technology stack that fits their business, without sacrificing a seamless experience across teams and residents. With a focus on innovation, performance, and user experience, Entrata is helping redefine what property management technology can do—shifting the industry from fragmented software to intelligent, connected operations.
Offices: 4205 Chapel Ridge Road, Lehi, UT 84043, US · 801 Network Blvd, Ste 505, Frisco, TX 75034, US
