Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastes…
Skills: Customer service, Sales, Communication, Conflict resolution, Administrative support
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastes…
Skills: Customer service, Communication, Sales techniques, Conflict resolution, Microsoft Office
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Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastes…
Skills: Customer service, Sales techniques, Communication, Conflict resolution, Data entry
Orangeburg County, South Carolina, United States · On-site
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Automotive Detailer - Car Washer - Sarasota Downtown
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Skills: Vehicle detailing, Car washing, Sanitization, Vehicle inspection, Customer service
Automotive Detailer - Car Washer - North Greenville
Greenville, South Carolina, United States · On-site
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Overview Enterprise Mobility is seeking a responsible, dedicated person to join our team as a Full-Time Automotive Detailer. The starting rate of pay is $16 / hour based on a 40 hour workweek and is located at 501 Buncom…
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Arlington County, Virginia, United States · On-site
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Automotive Detailer - Car Washer - Lacey - Full Time
Lacey, Washington, United States · On-site
$19/hr–$21/hr
Entry level
Overview Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. The starting rate of pay is $19.50/Hr. Employees in this position make $19.50- $21.25/Hr. based…
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Skills: Customer Service, Sales, Communication, Conflict Resolution, Data Entry
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Fairfax County, Virginia, United States · On-site
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Overview As we continue to build our team in support of our vision to be the world’s best and most trusted mobility company, Enterprise Fleet Management, a business line of Enterprise Mobility is excited to announce the …
Skills: Administrative support, Attention to detail, Problem resolution, Customer service, Microsoft Office
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Full-time
high school
Paid time off, Employee discount, Retirement savings plan, 401k, Profit sharing, Health Insurance
Posted 2d ago
Apply by Aug 6
~40 hrs/week
Responsibilities
The Customer Experience Representative provides friendly and efficient rental transactions while offering company-approved services and products. They also facilitate the rental process by verifying documentation and assisting customers with vehicle returns and inquiries.
Requirements
Candidates must be at least 18 years old with a high school diploma or GED and a valid driver's license. At least 6 months of prior customer service, retail, or administrative experience is required.
Full job description
Overview
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
Enterprise Mobility has an exciting opportunity for a Full Time Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.
The pay for this position starts at $19 / hour plus monthly bonus opportunities. Shift differential of $2.00/hour for hours worked 9pm-5am. Average monthly commission bonuses range from $300-$500.
This position is located at The Portland Jetport Airport-.1001 Westbrook St. Portland, ME 04102.
We offer:
Paid time off
Consistent full time 40 hour per week schedule
Employee discount
Retirement savings plan including 401k with matching profit sharing
Health Insurance
Life Insurance
Dental Insurance
Vision Insurance
Training and development
Schedule:
Sunday-Thursday 5:00pm-1:00am (unless flight delayed up to 2:00am)
Responsibilities
We are hiring now for immediate openings. Responsibilities include:
Meet and greet customers in a professional, friendly, and timely manner
Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services
Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment
Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors
Place outgoing calls for callback management, and miscellaneous calls as assigned
Assist to assess condition of rental upon return
Notify Management of any known customer problems
Notify Management of any known vehicle problems and any required vehicle maintenance
Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
Perform miscellaneous and backup duties job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years old
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
High school diploma or GED equivalent required
Must have at least 6 months prior customer service retail or administrative support experience
Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
No drug or alcohol related conviction on driving record in the past 5 years
At Enterprise Mobility™ we are paving a new way forward by creating better experiences for how we move. We give people around the world the ability to connect in ways that suit their unique needs. It’s a bold idea that has defined our purpose-led, people-first organization for over 65 years, and it’s one that we continue to strive toward with every journey.
Through our trusted brands and our portfolio of offerings, we aim to reach the highest levels of customer service with each interaction. And we invest in — and care about — each other, our communities and every journey. It’s a point of pride and distinction, rooted in our origins. It’s how we grew from a pioneer with a fleet of seven cars to a global mobility leader with more than 90,000 team members around the world. And it’s what will continue to drive the future of the organization and mobility itself.
Over the years, we’ve learned moving forward isn’t a simple matter of going from point A to B. Today, mobility is the movement of people and goods. It goes beyond the vehicles we drive to encompass an integrated way of travel that meets every individual’s unique needs and preferences.
That is why it’s our vision to be the world’s best and most trusted mobility company. As mobility continues to evolve, we'll continue to innovate to work toward a reimagined mobility future that is more accessible, efficient and sustainable for all.
Offices: 600 Corporate Park Drive, St. Louis, Missouri 63105, US
At Enterprise Mobility™ we are paving a new way forward by creating better experiences for how we move. We give people around the world the ability to connect in ways that suit their unique needs. It’s a bold idea that has defined our purpose-led, people-first organization for over 65 years, and it’s one that we continue to strive toward with every journey.
Through our trusted brands and our portfolio of offerings, we aim to reach the highest levels of customer service with each interaction. And we invest in — and care about — each other, our communities and every journey. It’s a point of pride and distinction, rooted in our origins. It’s how we grew from a pioneer with a fleet of seven cars to a global mobility leader with more than 90,000 team members around the world. And it’s what will continue to drive the future of the organization and mobility itself.
Over the years, we’ve learned moving forward isn’t a simple matter of going from point A to B. Today, mobility is the movement of people and goods. It goes beyond the vehicles we drive to encompass an integrated way of travel that meets every individual’s unique needs and preferences.
That is why it’s our vision to be the world’s best and most trusted mobility company. As mobility continues to evolve, we'll continue to innovate to work toward a reimagined mobility future that is more accessible, efficient and sustainable for all.
Offices: 600 Corporate Park Drive, St. Louis, Missouri 63105, US