Marlton, New Jersey, United States · On-site
About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. En…
Skills: IT Operations Management, Help Desk Management, Vendor Management, Procurement, M&A IT Integration
Monmouth County, New Jersey, United States · On-site
About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. En…
Skills: Activities Of Daily Living (ADL), Personal Hygiene Care, Patient Positioning, Patient Transfer, Range Of Motion (ROM) Activities
Tulsa, Oklahoma, United States · On-site
$50k–$95k/yr
About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. En…
Skills: Community Outreach, Market Analysis, Sales Strategy, Patient Referral Generation, Marketing Planning
Polk County, Florida, United States · On-site
$105k–$130k/yr
About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. En…
Skills: Physical Examinations, Medical History Assessment, Diagnosis, Treatment Planning, Prescription Management
Oklahoma City, Oklahoma, United States · On-site
About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. En…
Skills: Physical Examinations, Medical History Assessment, Diagnosis, Treatment Planning, Prescription Management
Salem County, New Jersey, United States · On-site
About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. En…
Skills: Patient Care, Activities of Daily Living (ADL), Personal Hygiene, Patient Positioning, Range of Motion Exercises
Oklahoma City, Oklahoma, United States · On-site
About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. En…
Skills: Hospice Care, Patient Evaluation, Medication Administration, Triage, Emotional Support
Waco, Texas, United States · On-site
$18/hr–$19/hr
About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. En…
Skills: Care Coordination, Clinical Assessment, Patient Monitoring, EMR Documentation, Transitional Care Management
Atlantic City, New Jersey, United States · On-site
About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. En…
Skills: Hospice Care, Palliative Care, Patient Assessment, Symptom Management, Pain Control
Griffin, Georgia, United States · On-site
$105k–$145k/yr
About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. En…
Skills: Physical Examinations, Medical History Analysis, Differential Diagnosis, Treatment Planning, Prescription Management
South Carolina, United States · On-site
About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. En…
Skills: Hospice Care, Palliative Care, Pain Management, Symptom Control, Patient Assessment
Delaware County, Pennsylvania, United States · On-site
$110k–$140k/yr
About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. En…
Skills: Physical Examinations, Medical History Assessment, Diagnosis, Treatment Planning, Prescribing Medication
Wilmington, Delaware, United States · On-site
$140k/yr
About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. En…
Skills: Physical Examinations, Medical History Assessment, Diagnosis, Treatment Planning, Prescribing Medication
Tulsa, Oklahoma, United States · On-site
About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. En…
Skills: Hospice Care, Patient Evaluation, Medication Administration, Triage, Care Planning
Sussex County, New Jersey, United States · On-site
About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. En…
Skills: Psychosocial Assessment, End-of-life Care, Case Management, Discharge Planning, Clinical Documentation
Winchester, Virginia, United States · On-site
$110k–$140k/yr
About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. En…
Skills: Physical Examinations, Medical History Assessment, Diagnosis, Treatment Planning, Prescribing Medication
Warren County, New Jersey, United States · On-site
About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. En…
Skills: Patient Care, Activities of Daily Living (ADL), Personal Hygiene, Patient Positioning, Range of Motion Exercises
Waco, Texas, United States · On-site
About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. En…
Skills: Care Coordination, Clinical Assessment, Patient Monitoring, EMR Documentation, Transitional Care Management
Prince George's, Maryland, United States · On-site
$18/hr–$19/hr
About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. En…
Skills: Care Coordination, Transitional Care Management, Clinical Assessment, Patient Monitoring, EMR Documentation
Philadelphia, Pennsylvania, United States · On-site
$110k–$140k/yr
About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. En…
Skills: Physical Examinations, Medical History Assessment, Diagnosis, Treatment Planning, Prescribing Medications
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Lead day-to-day technology operations including help desk, device lifecycle, and platform administration across multiple offices. Oversee vendor management, procurement, and the IT workstream for M&A integrations to ensure operational efficiency.
Requires 5-8 years of IT operations experience with at least 2 years of team management and a proven track record of building IT processes from scratch. Proficiency in M365, Intune, and managing high-volume help desk operations is essential.
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Ennoble Care is hiring a Director of IT Operations to lead the day-to-day technology operations that support our clinical and administrative workforce across 7 states and 15+ offices. This role owns the help desk, device lifecycle, platform administration, vendor management, procurement, onboarding/offboarding, and M&A IT integration.
This is an operator role, not a strategy role. The CIO sets technology direction. You make the trains run on time. You will inherit a team of 7, an existing AI-powered automation infrastructure, and a set of systems that need process discipline applied to them. The core responsibilities for this position include the following:
Help Desk and IT Support: Manage a Help Desk Lead and IT Support Technicians handling 700+ tickets per month. Establish and enforce SLAs with a target of median resolution under 4 hours. Own Zendesk configuration, triage workflows, routing rules, and escalation paths. Drive resolution time and first-response metrics.
Onboarding and Offboarding: Own the end-to-end new hire and termination lifecycle for IT, including accounts, devices, orientation, and equipment retrieval. Manage Onboarding/Offboarding Coordinators. Build and maintain repeatable checklists with measurable time-to-productive SLA. Handle M&A bulk onboarding of 20-50 new employees per acquisition.
Platform Administration: Manage a dedicated Platform Administrator for M365, Dialpad, Zendesk, and ADP. Own license management and cost optimization across all platforms. Ensure system configurations support business needs including call routing, form workflows, and access provisioning.
Vendor Management and Procurement: Manage a Vendor/Procurement Coordinator. Centralize contract tracking, renewal calendars, and SLA monitoring across IT vendors. Own procurement for hardware, software, office supplies, shipping/mail, and marketing materials.
M&A IT Integration: Oversee the M&A IT Integration Lead who runs the IT workstream for each acquisition. Ensure repeatable playbooks exist for practice onboarding including accounts, devices, phone system setup, system migration, and credentialing coordination with RCM.
Location: This role will be based in our Marlton, NJ office 5 days a week.
Salary: 130k with bonus based on hitting KPIs.
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.
To Care Is An Honor
Ennoble Care, where our mission is "To Care Is An Honor," is a community-based primary, palliative, and hospice care service providing care to patients and families.
Offices: 2 University Plaza Dr, Hackensack, New Jersey 07601, US · 1 Edgeview Drive, Suite. B-3, Hackettstown, NJ 07601, US · 227 Laurel Street, Ste 104, Voorhees Township , NJ 08043, US · 2002 Summit Blvd NE, #3031, Atlanta, Georgia 30319, US
To Care Is An Honor
Ennoble Care, where our mission is "To Care Is An Honor," is a community-based primary, palliative, and hospice care service providing care to patients and families.
Offices: 2 University Plaza Dr, Hackensack, New Jersey 07601, US · 1 Edgeview Drive, Suite. B-3, Hackettstown, NJ 07601, US · 227 Laurel Street, Ste 104, Voorhees Township , NJ 08043, US · 2002 Summit Blvd NE, #3031, Atlanta, Georgia 30319, US
