At Empower Outreach, we believe every young person and family deserves support that
empowers them to thrive, overcome challenges, and achieve their potential.
As a Permanent Community Support Worker, you will provide flexible, community-based
support to children, young people, and families who require practical, emotional, and
relational support. You will work within homes, schools, community settings, and local
services to help improve outcomes, strengthen resilience, and promote independence.
This role requires flexibility, initiative, and the ability to develop trusting relationships with
young people and families who may have experienced adversity, trauma, social isolation,
behavioural challenges, or difficulties accessing appropriate support.
Main Duties and Responsibilities
Direct Support Provide practical and emotional support to young people and families, helping
them identify strengths, goals, and support needs. Deliver interventions in home, school, and
community settings, promoting wellbeing, independence, resilience, positive relationships,
life skills, and access to education and community opportunities.
Family Support Work with parents, carers, and families to strengthen routines, boundaries,
and communication. Provide early intervention support, facilitate access to specialist
services and community resources, and contribute to positive outcomes for children and
young people.
Safeguarding and Risk Management Safeguard and promote the welfare of children and
young people by identifying, responding to, and reporting concerns appropriately. Contribute
to risk assessments and management plans, work safely within lone-working procedures,
and maintain professional boundaries.
Recording and Administration Maintain accurate and confidential records, including reports,
assessments, outcomes and session notes. Contribute to support planning, reviews, and
evaluations while complying with GDPR and organisational procedures.
Communication and Relationships Build positive, respectful relationships with young people
and families. Communicate effectively with colleagues and external stakeholders, keep
managers informed of progress and concerns, represent the organisation professionally, and
promote inclusion, equality, and respect.
Professional Development Complete mandatory training, engage in supervision and
reflective practice, participate in team and service development activities, and maintain
knowledge of safeguarding, child development, trauma-informed practice, and youth
intervention approaches.
Flexibility Requirements Undertake a flexible, community-based role that includes evening
and weekend work, lone working, travel across allocated areas, and adapting to the
changing needs of young people, families, and the service.
This list is not exhaustive, and you may need to undertake other duties across empowers
services as required and withing you training capabilities.
Requirements
Knowledge
and Experience
Experience
supporting children, young people, or families.
Understanding
of safeguarding and child protection.
Experience of
building positive relationships with young people.
Experience of
working independently and using initiative.
Ability to
manage competing priorities effectively.
Experience of
maintaining accurate records and reports.
Skills
Excellent
communication and interpersonal skills.
Ability to
motivate and engage young people.
Strong
organisational and time-management skills.
Problem-solving
and decision-making ability.
Ability to work
both independently and as part of a team.
Ability to
remain calm under pressure
Requirements
Full UK Driving
Licence.
Access to a
reliable vehicle.
Business
insurance.
Enhanced DBS
check.
Ability to work
flexibly, including evenings and weekends.
Benefits
- Funded apprenticeships
- Fully funded specialist training and continuous development
- Clear career progression and opportunities into senior roles
- Blue Light Card access
- Eyecare Vouchers
- Employee Assistance Programme and wellbeing app, providing 24/7 support and resources
- Allocated funding for team building activities, social events and celebrations throughout the year
This role is subject to an enhanced DBS check.
This role is exempt from the Rehabilitation of Offenders Act 1974.
We do not offer sponsorship for this role.
Aged 21+ (legal requirement for residential care roles).
Driving Licence is essential.