Home Care Scheduler (Part-Time)

• Coordinate daily caregiver schedules to ensure uninterrupted client care.
  
  
• Match caregivers with clients based on care needs, availability, skills, and compatibility.
  
  
• Respond promptly to caregiver call-offs, schedule changes, and urgent staffing needs.
  
  
• Communicate professionally and respectfully with clients, families, caregivers, referral sources, and office staff.
  
  
• Maintain accurate scheduling records, documentation, and employee files.
  
  
• Verify caregiver availability, credentials, and compliance before assigning shifts.
  
  
• Assist with onboarding coordination and administrative office support.
  
  
• Monitor open shifts and proactively secure coverage.
  
  
• Maintain confidentiality and comply with HIPAA, company policies, and applicable federal and California employment laws.
  
  
• Perform other administrative duties as assigned.
  
  

• Minimum three (3) years of experience in scheduling, staffing coordination, customer service, healthcare, home care, or a related administrative role.
  
  
• Associate degree or some college coursework preferred. Equivalent relevant work experience will be considered.
  
  
• Home care scheduling experience is strongly preferred.
  
  
• Excellent written, verbal, and interpersonal communication skills.
  
  
• Strong organizational skills with the ability to prioritize multiple tasks in a fast-paced environment.
  
  
• Proficiency with Microsoft Office (Outlook, Word, Excel) and the ability to quickly learn scheduling software and electronic record systems.
  
  
• Ability to exercise sound judgment, maintain confidentiality, and handle sensitive information professionally.
  
  
• Reliable, dependable, punctual, and detail-oriented.
  
  
• Ability to work independently while collaborating effectively with a team.
  
  
• Willingness to learn, accept feedback, and adapt to changing priorities.
  
  
• Ability to work occasional evenings and weekends as business needs require.
  
  
• Reliable transportation and the ability to report to the Santa Clarita office as scheduled.
  
  
• Bilingual (English/Spanish) preferred.
  
  

• A true people person who enjoys helping others.
  
  
• Compassionate, patient, and respectful when interacting with clients, families, and caregivers.
  
  
• An excellent team player who works well with others.
  
  
• Professional, positive, and solution-oriented.
  
  
• Highly organized with exceptional attention to detail.
  
  
• Dependable, trustworthy, and accountable.
  
  
• Calm under pressure and able to make sound decisions.
  
  
• Flexible and willing to assist when unexpected staffing needs arise.
  
  
• Committed to providing outstanding customer service.
  
  

• Supportive and collaborative work environment.
  
  
• Opportunity to make a meaningful difference in the lives of seniors and families.
  
  
• Professional growth and learning opportunities.
  
  
• Competitive hourly compensation based on experience and qualifications.