Scottdale, Georgia, United States · On-site
$21/hr–$26/hr
Overview Be inspired. Be valued. Belong. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive …
Skills: Complex Scheduling, Care Coordination, Patient Registration, Medical Record Management, Insurance Precertification
Atlanta, Georgia, United States · On-site
$21/hr–$26/hr
Overview Be inspired. Be valued. Belong. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive …
Skills: Complex Scheduling, Care Coordination, Patient Registration, Medical Record Management, Insurance Precertification
Atlanta, Georgia, United States · On-site
$43/hr–$49/hr
Overview Med-Surg RN Virtual Interview DaysEmory University Hospital Event Dates: July 13 - 16, 2026Interview Hours: 9:00 a.m. – 3:00 p.m.Location: Virtual (by appointment) Join Our Team at Emory University Hospital! Emo…
Skills: Patient Assessment, Care Planning, Nursing Process, Clinical Documentation, Patient Advocacy
Decatur, Georgia, United States · On-site
$54/hr–$63/hr
Overview Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of …
Skills: Clinical Leadership, Operational Management, Patient Care Delivery, Performance Management, Quality Assurance
Decatur, Georgia, United States · On-site
$43/hr–$49/hr
Overview Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of …
Skills: Patient Assessment, Nursing Process, Care Planning, Electronic Health Records, Patient Advocacy
Decatur, Georgia, United States · On-site
$43/hr–$49/hr
Overview Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of …
Skills: Patient Assessment, Nursing Process, Care Planning, Electronic Health Records, Patient Advocacy
Lithonia, Georgia, United States · On-site
$43/hr–$49/hr
Overview Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of …
Skills: Patient Assessment, Nursing Process, Care Planning, Electronic Health Records, Patient Advocacy
Atlanta, Georgia, United States · On-site
$43/hr–$49/hr
Overview Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of …
Skills: Patient Assessment, Nursing Process, Care Plan Development, Electronic Health Records, Interdisciplinary Collaboration
Decatur, Georgia, United States · On-site
Overview Be inspired. Be rewarded. Belong. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportiv…
Skills: Radiation Treatment, Simulation Procedures, Patient Positioning, CT Simulation, Digital Radiography
Atlanta, Georgia, United States · On-site
$57/hr–$66/hr
Overview Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of …
Skills: Clinical Leadership, Operational Management, Staff Development, Quality and Safety Initiatives, Financial Management
Decatur, Georgia, United States · On-site
$43/hr–$49/hr
Overview Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of …
Skills: Patient Assessment, Nursing Process, Care Planning, Electronic Health Records, Patient Advocacy
Decatur, Georgia, United States · On-site
$43/hr–$49/hr
Overview Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of …
Skills: Patient Assessment, Nursing Process, Care Planning, Electronic Health Records, Patient Advocacy
Atlanta, Georgia, United States · On-site
$43/hr–$49/hr
Overview Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of …
Skills: Patient Assessment, Nursing Process, Care Planning, Electronic Health Records, Patient Advocacy
Atlanta, Georgia, United States · On-site
$54/hr–$63/hr
Overview Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of …
Skills: Clinical Leadership, Operational Management, Nursing Practice Oversight, Performance Management, Quality Assurance
Lithonia, Georgia, United States · On-site
$43/hr–$49/hr
Overview Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of …
Skills: Patient Assessment, Nursing Process, Care Plan Development, Electronic Health Records, Interdisciplinary Collaboration
Atlanta, Georgia, United States · On-site
$21/hr–$26/hr
Overview Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of …
Skills: Complex Scheduling, Customer Service, Communication Skills, Time Management, Problem-solving
Tucker, Georgia, United States · On-site
Overview Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of …
Skills: Supply Chain Management, Distribution Management, Operational Leadership, Analytical Skills, Transportation Management
Tucker, Georgia, United States · On-site
Overview Where you matter as much as the work you do Join Emory Healthcare (EHC) if you’re looking for an opportunity with one of the nation's leading Atlanta hospitals in cardiology and heart surgery, cancer, neurology,…
Skills: Patient Care, Clinical Equipment Operation, Patient Observation, Specimen Collection, Vital Signs Monitoring
Atlanta, Georgia, United States · On-site
$43/hr–$49/hr
Overview Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of …
Skills: Patient Assessment, Nursing Process, Care Plan Development, Electronic Health Records, Interdisciplinary Collaboration
Stockbridge, Massachusetts, United States · On-site
Overview Emory Healthcare is where belonging meets purpose. Emory Healthcare is looking for an experienced Advanced Practice Provider (APP) to join our Primary Care team in an outpatient clinic setting. This position req…
Skills: Disease Management, Medication Management, Patient Evaluation, Physical Examinations, Diagnostic Procedures
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Perform advanced scheduling for complex surgical procedures, imaging, and specialized treatments across multiple healthcare settings. Coordinate pre- and post-operative requirements and serve as the primary point of contact for patients and families.
Requires a high school diploma or GED and a minimum of six months of healthcare scheduling experience. Candidates must possess strong organizational skills and the ability to provide high-level customer service in a collaborative environment.
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
The Patient Services Coordinator – Complex Scheduler performs advanced and time-intensive scheduling functions to support complex surgical procedures, imaging services, and specialized treatments that occur outside of the primary clinic setting, including hospitals and outpatient radiology centers. This role coordinates care across multiple specialties and departments to ensure patients receive seamless and timely care throughout the treatment process.
Approximately 75% or more of the role involves coordinating complex cases performed in ambulatory surgery centers or inpatient settings, including pre-operative and post-operative testing, procedural clearances, and multi-specialty care coordination. The Complex Scheduler serves as the primary point of contact for patients and their families, ensuring effective communication, accurate scheduling, and a positive patient experience.
Perform advanced scheduling for complex surgeries, imaging services, and procedures conducted in hospitals, ambulatory surgery centers, or outpatient radiology facilities.
Coordinate pre-operative and post-operative testing, clearances, and procedural requirements.
Coordinate care across multiple specialties to ensure appropriate sequencing of appointments and treatments.
Manage complex scheduling for sequential treatment plans, including clinical trial participants and standard-of-care patients.
Coordinate transplant-related evaluations and workups for both donors and patients.
Schedule appointments for new and established patients.
Schedule return visits and ancillary services.
Register new patients and assist with appointment scheduling.
Coordinate imaging and procedures within the clinic or external facilities.
Complete and maintain patient data forms and documentation.
Retrieve and manage medical records as needed.
Coordinate provider referrals and ensure appropriate documentation is obtained.
Serve as the primary point of contact for patients and their families.
Act as an administrative resource for staff involved in coordinating patient care.
Collaborate with management to address and resolve patient concerns or complaints, escalating when appropriate.
Provide coverage for front desk and other administrative staff as needed.
Support the training and onboarding of new Patient Services Coordinators and other administrative team members.
Complete precertification and authorization processes as required to support procedures and insurance requirements.
Perform other duties as assigned.
High school diploma or GED required.
Minimum of six (6) months of healthcare scheduling experience required.
Strong problem-solving and critical thinking abilities.
Ability to provide a high level of customer service.
Excellent verbal and written communication skills.
Ability to work effectively in a collaborative team environment.
Strong organizational and time management skills.
Demonstrated empathy and compassion when interacting with patients and families.
PHYSICAL REQUIREMENTS (Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks. ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at [email protected]. Please note that one week's advance notice is preferred.
The frontline of care. The forefront of discovery.
At Emory Healthcare, we deliver world-class patient care, drive cutting-edge research and foster a culture of excellence and compassion. Our teams combine expertise, innovation and humanity to improve lives every day — inside the hospital and beyond.
Offices: Emory University Hospital, 1364 Clifton Road, Atlanta, GA 30322, US · Emory University Hospital Midtown, 550 Peachtree Street NE, Atlanta, GA 30308, US · Emory University Orthopaedics & Spine Hospital, 1455 Montreal Road, Tucker, GA 30084, US · Emory Saint Joseph's Hospital, 5665 Peachtree Dunwoody Road, Atlanta, GA 30342, US · Emory Johns Creek Hospital, 6325 Hospital Parkway, Johns Creek, GA 30097, US
The frontline of care. The forefront of discovery.
At Emory Healthcare, we deliver world-class patient care, drive cutting-edge research and foster a culture of excellence and compassion. Our teams combine expertise, innovation and humanity to improve lives every day — inside the hospital and beyond.
Offices: Emory University Hospital, 1364 Clifton Road, Atlanta, GA 30322, US · Emory University Hospital Midtown, 550 Peachtree Street NE, Atlanta, GA 30308, US · Emory University Orthopaedics & Spine Hospital, 1455 Montreal Road, Tucker, GA 30084, US · Emory Saint Joseph's Hospital, 5665 Peachtree Dunwoody Road, Atlanta, GA 30342, US · Emory Johns Creek Hospital, 6325 Hospital Parkway, Johns Creek, GA 30097, US
