Birmingham, Alabama, United States · On-site
The Maintenance Supervisor, under the direction of the Community Manager, will conduct all business in accordance with the company handbook, standard operating procedures, Fair Housing, Americans with Disabilities Act, O…
Skills: Property Maintenance, Personnel Management, Budget Management, HVAC, Plumbing
Birmingham, Alabama, United States · On-site
$20/hr–$21/hr
At our property Ascot Place, a 288-unit market rate apartment community located in Roebuck, AL, is looking for a Maintenance Technician. ELANDIS named as 2025 and 2026 Best Places to Work in Multi-family, you will be val…
Skills: Electrical, Plumbing, Hvac, Appliance Repair, Pool Maintenance
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The Maintenance Supervisor oversees the service team and contractors to ensure a safe and attractive living environment for residents. Responsibilities include managing budgeted expenses, coordinating make-ready tasks, and ensuring compliance with safety and housing laws.
Candidates need at least 2 years of property maintenance experience and a valid driver's license with reliable transportation. Knowledge of HVAC, plumbing, and electrical systems is required, with EPA and CPO certifications preferred.
The Maintenance Supervisor, under the direction of the Community Manager, will conduct all business in accordance with the company handbook, standard operating procedures, Fair Housing, Americans with Disabilities Act, OSHA, and all other laws pertaining to the multifamily industry. The Maintenance Supervisor is responsible for providing a safe, secure and attractive living environment for residents, visitors, and staff and will assist
the Community Manager with coordinating all aspects of the maintenance program. The Service Manager supervises the service team (i.e., Maintenance Technician(s), Porter(s), and Housekeeper(s) and is responsible for overseeing all work completed by a contractor or vendor. The Community Manager is fully accountable for all community operations.
AREAS OF RESPONSIBILITY TO INCLUDE (but not limited to): Financial
Maintain budgeted expenses throughout the year,
Identify opportunities to decrease costs and bring recommendations to Community Manager.
Assist Community Manager with bid process for make readies, contract work, and capital projects.
Inspect and assess charges for vacated apartments to be used for deposit accounting.
Prevent loss through theft or abuse of equipment and supplies.
Maintenance
Inspect move-outs and vacancies when requested and schedule make-ready tasks for re-rental of apartments. Ensure that all make-ready repairs are completed correctly and per company policy.
Regularly communicate make-ready dates with Community Manager and office staff, update as necessary.
Implement and manage system for handling service requests. Complete requests within 24 hours unless impossible. Maintain adequate inventory of supplies to handle most common repairs and situations.
Maintain clean grounds and common areas, free from litter and clutter. Ensure curb appeal meets company requirements.
Assist in executing proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.).
Safety
Learn and ensure compliance with all company, local, state, and federal safety rules.
Ensure that unsafe conditions are reported to the Community Manager and corrected in a timely manner.
Conduct regularly scheduled safety meetings with entire staff; maintain and communicate HAZCOM standards.
Keep SDS sheets current and readily accessible.
Maintain thorough knowledge of pertinent laws, EPA and OSHA regulations.
Schedule and perform minor and routine maintenance on all appropriate equipment on a regular basis. Inspect tools and maintain in excellent condition.
Instruct staff on proper use and guidelines for wearing Personal Protective Equipment.
Follow a "safety first" principle.
Walk the property regularly to look for any safety hazards and report them immediately to the Community Manager to be resolved.
Administrative
Provide completed service requests to office team for completion in operating system.
Maintain accurate records regarding preventative maintenance, service requests, expenditures, make-ready status, and other work in progress.
Participate in weekly / daily staff meetings.
Personnel Management
Plan and assign weekly / daily service staff schedules and assignments.
Inspect work completed by service team.
Coordinate maintenance schedules and assignments with Community Manager for appropriate coverage during office hours, after-hours emergencies and holidays.
Represent the company in a professional manner at all times.
Resident Relations
Maintain positive customer service attitude. Serve as key ambassador between residents and management.
Deal with resident concerns and requests in a timely manner to ensure resident satisfaction with management.
Ensure distribution of all company or community-issued notices (i.e., bad weather, emergency, etc.)
Community Engagement
Assist with community inspections ensuring the community's curb appeal is consistent with company policies.
Provide support to Community Manager and staff to encourage team work; lead as an example in creating a harmonious environment.
Support Community Manager in relations with Building and Code officials.
General
Perform any additional duties or tasks as assigned by supervisor or senior management.
Requirements
Minimum 2 years previous experience in property maintenance or equivalent field
EPA and CPO certifications preferred
Knowledge of electrical, plumbing, HVAC, appliances, pools, and general maintenance
Ability to operate hand tools, power tools, measuring devices, mechanical equipment, and PPE
Excellent organizational, communication, problem-solving, and interpersonal skills
Ability to manage changing priorities, meet deadlines, work independently, and follow through on assignments with little direction
Deliver high-level customer service skills for interaction with residents, vendors, and co-workers
Demonstrate ability to be very detail-oriented, able to handle multiple projects at any given time, be extremely professional and customer service oriented
Must have valid driver's license, auto insurance, and reliable transportation
Available a minimum of 40 hours per week. Must be available evenings, nights, and weekends for staffing needs and emergencies.
Multifamily real estate platform focused on owning, operating, and enhancing workforce housing in the U.S. Sunbelt.
Elandis is a real estate partnership between Libra Group, a privately owned, global business group whose subsidiaries have assets and operations in nearly 60 countries, and M&G Investments, a leading savings and investments business. Elandis’s investment model is based on the acquisition and repositioning of assets in certain high growth markets. We take advantage of our network of personal and professional relationships, along with local expertise and on-the-ground presence, to identify off market opportunities, establish alliances with third parties and deploy capital intelligently. US multifamily is our focus and passion. But Elandis has over fifteen years of experience as an owner and developer across the residential, office and hospitality sectors. Our varied and deep experience across sectors has informed and enriched our multifamily investment strategy. We continue to seek opportunities that meet our investment criteria. As an owner-operator, we actively target properties where we can improve both the asset and the overall community.
Offices: 1500 Ponce de Leon Boulevard, Coral Gables, FL 33134, US
Multifamily real estate platform focused on owning, operating, and enhancing workforce housing in the U.S. Sunbelt.
Elandis is a real estate partnership between Libra Group, a privately owned, global business group whose subsidiaries have assets and operations in nearly 60 countries, and M&G Investments, a leading savings and investments business. Elandis’s investment model is based on the acquisition and repositioning of assets in certain high growth markets. We take advantage of our network of personal and professional relationships, along with local expertise and on-the-ground presence, to identify off market opportunities, establish alliances with third parties and deploy capital intelligently. US multifamily is our focus and passion. But Elandis has over fifteen years of experience as an owner and developer across the residential, office and hospitality sectors. Our varied and deep experience across sectors has informed and enriched our multifamily investment strategy. We continue to seek opportunities that meet our investment criteria. As an owner-operator, we actively target properties where we can improve both the asset and the overall community.
Offices: 1500 Ponce de Leon Boulevard, Coral Gables, FL 33134, US
