Oxnard, California, United States · On-site
At El Pollo Loco, passion is always on the menu—and as a Service Team Member, you bring the flavor to life. Whether you're greeting guests with a smile, assembling craveable orders, or helping prep our fire-grilled…
Skills: Customer service, Food preparation, Cash handling, Suggestive selling, Order processing
Cudahy, California, United States · On-site
$21/hr–$23/hr
As a Shift Leader, you’re the one turning up the heat! You’ll lead your team to ensure exceptional service and smooth operations during your shift. With your passion and attention to detail, you’ll crea…
Skills: Team leadership, Restaurant operations, Inventory management, Customer service, Food safety
Los Angeles, California, United States · On-site
$21/hr–$23/hr
As a Shift Leader, you’re the one turning up the heat! You’ll lead your team to ensure exceptional service and smooth operations during your shift. With your passion and attention to detail, you’ll crea…
Skills: Team Leadership, Restaurant Operations, Inventory Management, Customer Service, Food Safety
Moreno Valley, California, United States · On-site
$21/hr–$23/hr
Open Interviews and on-the-spot offers! Must have at least one year of Shift Lead experience in restaurants. Walk-ins welcome! Interviews held at 2720 Canyon Springs Pkwy, Riverside Tuesday 9am-6pm Thursday 9am-3pm Satur…
Skills: Restaurant Management, Team Leadership, Customer Service, Inventory Management, Food Safety
Moreno Valley, California, United States · On-site
$20/hr–$21/hr
At El Pollo Loco, we don’t just serve fire-grilled chicken — we serve careers that bring the heat. As a Grill Master, you’re not just cooking chicken; you’re igniting the El Pollo Loco experience.…
Skills: Food preparation, Grilling, Food safety, Sanitation, Customer service
Cudahy, California, United States · On-site
$20/hr–$21/hr
At El Pollo Loco, we don’t just serve fire-grilled chicken — we serve careers that bring the heat. As a Grill Master, you’re not just cooking chicken; you’re igniting the El Pollo Loco experience.…
Skills: Food preparation, Grilling, Food safety, Sanitation, Customer service
Glendora, California, United States · On-site
At El Pollo Loco, passion is always on the menu—and as a Service Team Member, you bring the flavor to life. Whether you're greeting guests with a smile, assembling craveable orders, or helping prep our fire-grilled…
Skills: Customer Service, Food Preparation, Cash Handling, Suggestive Selling, Order Processing
Cudahy, California, United States · On-site
At El Pollo Loco, passion is always on the menu—and as a Service Team Member, you bring the flavor to life. Whether you're greeting guests with a smile, assembling craveable orders, or helping prep our fire-grilled…
Skills: Customer Service, Food Preparation, Cash Handling, Suggestive Selling, Order Assembly
Ontario, California, United States · On-site
$20/hr–$21/hr
At El Pollo Loco, we don’t just serve fire-grilled chicken — we serve careers that bring the heat. As a Grill Master, you’re not just cooking chicken; you’re igniting the El Pollo Loco experience.…
Skills: Food preparation, Grilling, Food safety, Sanitation, Customer service
West Covina, California, United States · On-site
$20/hr–$21/hr
At El Pollo Loco, we don’t just serve fire-grilled chicken — we serve careers that bring the heat. As a Grill Master, you’re not just cooking chicken; you’re igniting the El Pollo Loco experience.…
Skills: Food preparation, Grilling, Food safety, Sanitation, Customer service
Corona, California, United States · On-site
$20/hr–$21/hr
At El Pollo Loco, we don’t just serve fire-grilled chicken — we serve careers that bring the heat. As a Grill Master, you’re not just cooking chicken; you’re igniting the El Pollo Loco experience.…
Skills: Food preparation, Grilling, Food safety, Sanitation, Customer service
Fullerton, California, United States · On-site
$21/hr–$23/hr
As a Shift Leader, you’re the one turning up the heat! You’ll lead your team to ensure exceptional service and smooth operations during your shift. With your passion and attention to detail, you’ll crea…
Skills: Team leadership, Restaurant operations, Customer service, Inventory management, Food safety
Glendora, California, United States · On-site
$21/hr–$23/hr
As a Shift Leader, you’re the one turning up the heat! You’ll lead your team to ensure exceptional service and smooth operations during your shift. With your passion and attention to detail, you’ll crea…
Skills: Team Leadership, Restaurant Operations, Customer Service, Inventory Management, Food Safety
El Monte, California, United States · On-site
$20/hr–$21/hr
At El Pollo Loco, we don’t just serve fire-grilled chicken — we serve careers that bring the heat. As a Grill Master, you’re not just cooking chicken; you’re igniting the El Pollo Loco experience.…
Skills: Food preparation, Grilling, Food safety, Sanitation, Customer service
West Covina, California, United States · On-site
$20/hr–$20/hr
At El Pollo Loco, passion is always on the menu—and as a Service Team Member, you bring the flavor to life. Whether you're greeting guests with a smile, assembling craveable orders, or helping prep our fire-grilled…
Skills: Customer service, Food preparation, Cash handling, Suggestive selling, Order processing
Fullerton, California, United States · On-site
$20/hr–$20/hr
At El Pollo Loco, passion is always on the menu—and as a Service Team Member, you bring the flavor to life. Whether you're greeting guests with a smile, assembling craveable orders, or helping prep our fire-grilled…
Skills: Customer service, Food preparation, Cash handling, Suggestive selling, Order assembly
Los Angeles, California, United States · On-site
Walk-in for open interviews and a chance to land a job on the spot!! Every Wednesday and Friday from 2pm-5pm. At El Pollo Loco, passion is always on the menu—and as a Service Team Member, you bring the flavor to li…
Skills: Customer service, Food preparation, Cash handling, Suggestive selling, Cleaning
Downey, California, United States · On-site
At El Pollo Loco, passion is always on the menu—and as a Service Team Member, you bring the flavor to life. Whether you're greeting guests with a smile, assembling craveable orders, or helping prep our fire-grilled…
Skills: Customer service, Food preparation, Cash handling, Suggestive selling, Order processing
Ontario, California, United States · On-site
$20/hr–$21/hr
At El Pollo Loco, we don’t just serve fire-grilled chicken — we serve careers that bring the heat. As a Grill Master, you’re not just cooking chicken; you’re igniting the El Pollo Loco experience.…
Skills: Food preparation, Grilling, Food safety, Sanitation, Customer service
South Gate, California, United States · On-site
$21/hr–$23/hr
As a Shift Leader, you’re the one turning up the heat! You’ll lead your team to ensure exceptional service and smooth operations during your shift. With your passion and attention to detail, you’ll crea…
Skills: Team leadership, Restaurant operations, Inventory management, Customer service, Food safety
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The Service Team Member is responsible for providing excellent customer service, processing orders accurately, and maintaining a clean restaurant environment. They also assist in the preparation of menu items according to company recipes and standards.
Candidates should be friendly and able to work collaboratively in a team environment. While previous experience in customer service or food service is preferred, it is not required, and the candidate must obtain a Food Handler Certification upon hire.
At El Pollo Loco, passion is always on the menu—and as a Service Team Member, you bring the flavor to life. Whether you're greeting guests with a smile, assembling craveable orders, or helping prep our fire-grilled favorites, you’re the spark behind the scenes serving up unforgettable experiences. Ready to grow with us and ignite your flamin’ good career? Apply now!
POSITION PURPOSE:
The Service Team Member ensures "Best in Class" customer service from start to finish. Responsibilities include helping prepare delicious food, maintaining cleanliness, greeting/helping customers with their orders, processing orders efficiently, suggestive selling, handling payment/cash transactions accurately and professionally.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
QUALIFICATIONS – EDUCATION, EXPERIENCE, LICENSE/CERTIFICATIONS:
To perform this job successfully, an individual must be able to satisfactorily perform the essential functions of the job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of the job. The requirements listed below are representative of the education and/or experience required.
Certifications
Obtain Food Handler Certification promptly upon hire, adhering to EPL policy and state regulations.
Education/Work Experience:
Previous experience in customer service or food service is preferred but not required.
What’s in it for you?
*Eligibility for these benefits is based on the number of average hours worked per week within a 12-month period.
Why work for us?
When it comes to our people, our motto is: Let them cook. In fact, we see you as our secret ingredient. While our chicken is fire, it’s our people
Who set us ablaze. You’re the ones bringing the passion, ideas and energy–the flavor–whether cooking in the restaurant or working in the support center. That’s why we take pride in providing a place where you can express, develop and belong… all while enjoying a healthy balance. Here, fire-grilled chicken makes flamin’ good careers.
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Let's Get Loco
In 1980 the first American El Pollo Loco opened on Alvarado Street in Los Angeles, quickly becoming a destination for the best citrus-marinated, fire-grilled pollo in town. Over the past four decades, El Pollo Loco has grown into more than 490 restaurants across 6 states becoming an L.A. mainstay and cultural benchmark along the way. And today, we continue to work just as hard to always provide customers with fresh and innovative L.A. Mex from our famous family dinners to Mexican entrees.
Offices: 575 Anton Blvd., Suite 1100, Costa Mesa, California 92626, US
Let's Get Loco
In 1980 the first American El Pollo Loco opened on Alvarado Street in Los Angeles, quickly becoming a destination for the best citrus-marinated, fire-grilled pollo in town. Over the past four decades, El Pollo Loco has grown into more than 490 restaurants across 6 states becoming an L.A. mainstay and cultural benchmark along the way. And today, we continue to work just as hard to always provide customers with fresh and innovative L.A. Mex from our famous family dinners to Mexican entrees.
Offices: 575 Anton Blvd., Suite 1100, Costa Mesa, California 92626, US
