San Dimas, California, United States · On-site
At El Pollo Loco, passion is always on the menu—and as a Service Team Member, you bring the flavor to life. Whether you're greeting guests with a smile, assembling craveable orders, or helping prep our fire-grilled…
Skills: Customer Service, Food Preparation, Cash Handling, Suggestive Selling, Order Processing
Dallas, Texas, United States · On-site
$13/hr–$16/hr
HIRING IMMEDIATELY! Open Interviews! Job Fair @ Courtyard Marriott Where: 2930 Forest Ln, Dallas, TX 75234 Tuesday 6/23, Wednesday 6/24, Friday 6/26 from 9am-5pm Coming Soon! Opening late June 2026 At El Pollo Loco, pass…
Skills: Customer Service, Food Preparation, Cash Handling, Suggestive Selling, Order Processing
Monterey Park, California, United States · On-site
$21/hr–$23/hr
As a Shift Leader, you’re the one turning up the heat! You’ll lead your team to ensure exceptional service and smooth operations during your shift. With your passion and attention to detail, you’ll crea…
Skills: Team Leadership, Restaurant Operations, Inventory Management, Customer Service, Staff Scheduling
East Los Angeles, California, United States · On-site
$20/hr–$21/hr
At El Pollo Loco, we don’t just serve fire-grilled chicken — we serve careers that bring the heat. As a Grill Master, you’re not just cooking chicken; you’re igniting the El Pollo Loco experience.…
Skills: Food preparation, Grilling, Food safety, Sanitation, Customer service
Los Angeles, California, United States · On-site
At El Pollo Loco, passion is always on the menu—and as a Service Team Member, you bring the flavor to life. Whether you're greeting guests with a smile, assembling craveable orders, or helping prep our fire-grilled…
Skills: Customer Service, Food Preparation, Cash Handling, Suggestive Selling, Order Processing
Henderson, Nevada, United States · On-site
Join our team!! Come meet us at the Las Vegas Convention Center- West Hall 2026 Job Fair for a chance to land a job on the spot! See you there! Friday, March 13th 10am-3pm 300 Convention Center Drive, Las Vegas, NV 89109…
Skills: Team Leadership, Restaurant Operations, Inventory Management, Customer Service, Cash Handling
Temecula, California, United States · On-site
$26/hr–$30/hr
As a General Manager, you’ll be the spark that keeps the flame alive, leading a passionate team, driving success, and ensuring every guest gets a taste of the Loco experience. You’ll oversee all restaurant op…
Skills: Restaurant Operations, Team Leadership, Staff Scheduling, Performance Management, Labor Optimization
Costa Mesa, California, United States · Hybrid
$105k–$117k/yr
At El Pollo Loco, we are on a mission to be the nation’s leading fire-grilled chicken restaurant. When it comes to our people, we are all about growth. Whether that means specialized training, a clearly laid out ca…
Skills: Franchise Sales, Lead Generation, Candidate Cultivation, CRM Management, Email Marketing
On-site
$17/hr–$20/hr
As a Shift Leader, you’re the one turning up the heat! You’ll lead your team to ensure exceptional service and smooth operations during your shift. With your passion and attention to detail, you’ll crea…
Skills: Team Leadership, Operational Management, Customer Service, Inventory Management, Cash Handling
On-site
$19/hr–$22/hr
As an Assistant Manager at El Pollo Loco, you’ll be a key player in turning up the heat and driving the fire-grilled experience from behind the scenes. You’ll ensure the restaurant runs smoothly, delivering e…
Skills: Labor Scheduling, Inventory Management, Customer Service, Team Leadership, Food Safety
Costa Mesa, California, United States · On-site
$71k–$80k/yr
At El Pollo Loco, we are on a mission to be the nation’s leading fire-grilled chicken restaurant. When it comes to our people, we are all about growth. Whether that means specialized training, a clearly laid out ca…
Skills: Local Store Marketing, Relationship Building, Community Outreach, Project Execution, Market Analysis
On-site
$13/hr–$16/hr
At El Pollo Loco, passion is always on the menu—and as a Service Team Member, you bring the flavor to life. Whether you're greeting guests with a smile, assembling craveable orders, or helping prep our fire-grilled…
Skills: Customer Service, Food Preparation, Cash Handling, Suggestive Selling, Order Processing
On-site
$14/hr–$17/hr
At El Pollo Loco, we don’t just serve fire-grilled chicken — we serve careers that bring the heat. As a Grill Master, you’re not just cooking chicken; you’re igniting the El Pollo Loco experience.…
Skills: Grilling, Food preparation, Food safety, Sanitization, Inventory rotation
Murphy, Texas, United States · On-site
$25/hr–$29/hr
As a General Manager, you’ll be the spark that keeps the flame alive, leading a passionate team, driving success, and ensuring every guest gets a taste of the Loco experience. You’ll oversee all restaurant op…
Skills: Restaurant Operations, Team Leadership, Staff Scheduling, Performance Management, Labor Optimization
Orange, California, United States · On-site
$23/hr–$28/hr
As a General Manager, you’ll be the spark that keeps the flame alive, leading a passionate team, driving success, and ensuring every guest gets a taste of the Loco experience. You’ll oversee all restaurant op…
Skills: Restaurant Operations, Team Leadership, Staff Scheduling, Labor Management, Performance Coaching
Costa Mesa, California, United States · Hybrid
$90k–$100k/yr
At El Pollo Loco, we are on a mission to be the nation’s leading fire-grilled chicken restaurant. When it comes to our people, we are all about growth. Whether that means specialized training, a clearly laid out ca…
Skills: Restaurant Opening, Multi-unit Leadership, Operational Excellence, Coaching, Performance Management
Los Angeles, California, United States · On-site
$27/hr–$32/hr
As a General Manager, you’ll be the spark that keeps the flame alive, leading a passionate team, driving success, and ensuring every guest gets a taste of the Loco experience. You’ll oversee all restaurant op…
Skills: Restaurant Operations, Team Leadership, Staff Scheduling, Labor Optimization, Performance Coaching
Orange, California, United States · On-site
$20/hr–$20/hr
At El Pollo Loco, passion is always on the menu—and as a Service Team Member, you bring the flavor to life. Whether you're greeting guests with a smile, assembling craveable orders, or helping prep our fire-grilled…
Skills: Customer Service, Food Preparation, Cash Handling, Suggestive Selling, Order Processing
Los Angeles, California, United States · On-site
At El Pollo Loco, passion is always on the menu—and as a Service Team Member, you bring the flavor to life. Whether you're greeting guests with a smile, assembling craveable orders, or helping prep our fire-grilled…
Skills: Customer Service, Food Preparation, Cash Handling, Suggestive Selling, Order Processing
Alhambra, California, United States · On-site
$20/hr–$21/hr
At El Pollo Loco, we don’t just serve fire-grilled chicken — we serve careers that bring the heat. As a Grill Master, you’re not just cooking chicken; you’re igniting the El Pollo Loco experience.…
Skills: Grilling, Food Preparation, Food Safety, Sanitization, Inventory Rotation
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The Service Team Member provides high-quality customer service by greeting guests, processing orders, and handling payments. They are also responsible for preparing food items according to company recipes and maintaining restaurant cleanliness.
Previous experience in customer service or food service is preferred but not required. Candidates must obtain a Food Handler Certification promptly upon hire.
At El Pollo Loco, passion is always on the menu—and as a Service Team Member, you bring the flavor to life. Whether you're greeting guests with a smile, assembling craveable orders, or helping prep our fire-grilled favorites, you’re the spark behind the scenes serving up unforgettable experiences. Ready to grow with us and ignite your flamin’ good career? Apply now!
POSITION PURPOSE:
The Service Team Member ensures "Best in Class" customer service from start to finish. Responsibilities include helping prepare delicious food, maintaining cleanliness, greeting/helping customers with their orders, processing orders efficiently, suggestive selling, handling payment/cash transactions accurately and professionally.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
QUALIFICATIONS – EDUCATION, EXPERIENCE, LICENSE/CERTIFICATIONS:
To perform this job successfully, an individual must be able to satisfactorily perform the essential functions of the job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of the job. The requirements listed below are representative of the education and/or experience required.
Certifications
Obtain Food Handler Certification promptly upon hire, adhering to EPL policy and state regulations.
Education/Work Experience:
Previous experience in customer service or food service is preferred but not required.
What’s in it for you?
*Eligibility for these benefits is based on the number of average hours worked per week within a 12-month period.
Why work for us?
When it comes to our people, our motto is: Let them cook. In fact, we see you as our secret ingredient. While our chicken is fire, it’s our people
Who set us ablaze. You’re the ones bringing the passion, ideas and energy–the flavor–whether cooking in the restaurant or working in the support center. That’s why we take pride in providing a place where you can express, develop and belong… all while enjoying a healthy balance. Here, fire-grilled chicken makes flamin’ good careers.
Let's Get Loco
In 1980 the first American El Pollo Loco opened on Alvarado Street in Los Angeles, quickly becoming a destination for the best citrus-marinated, fire-grilled pollo in town. Over the past four decades, El Pollo Loco has grown into more than 490 restaurants across 6 states becoming an L.A. mainstay and cultural benchmark along the way. And today, we continue to work just as hard to always provide customers with fresh and innovative L.A. Mex from our famous family dinners to Mexican entrees.
Offices: 575 Anton Blvd., Suite 1100, Costa Mesa, California 92626, US
Let's Get Loco
In 1980 the first American El Pollo Loco opened on Alvarado Street in Los Angeles, quickly becoming a destination for the best citrus-marinated, fire-grilled pollo in town. Over the past four decades, El Pollo Loco has grown into more than 490 restaurants across 6 states becoming an L.A. mainstay and cultural benchmark along the way. And today, we continue to work just as hard to always provide customers with fresh and innovative L.A. Mex from our famous family dinners to Mexican entrees.
Offices: 575 Anton Blvd., Suite 1100, Costa Mesa, California 92626, US
