Jobs at Edmonds Dental Prosthetics, Inc. (Now Hiring) — 2 open

Job DetailsJob Location: SPRINGFIELD, MO 65807Salary Range: $17.00 - $18.00We operate on a 4-Day Work Week, Monday - Thursday.

Position Profile

The Shipping Clerk is responsible for the final inspection, packaging, and coordination of outgoing dental cases to ensure accuracy, quality, and on-time delivery. This role serves as a critical last step in the production process, verifying that each case is complete, properly documented, and packaged according to company standards before it reaches the doctor.

The ideal candidate is detail-oriented, organized, and able to work in a fast-paced laboratory environment where precision and turnaround time are essential.

Supervisory Responsibilities: None

Job Duties and Accountabilities

Shipping Clerk

Case Review & Final Quality Check

Perform a final review of dental cases prior to shipping to ensure:

All components are present in the case pan
Scripts, prescriptions, and invoices match the contents
Case meets company quality and completeness standards

Identify missing items, discrepancies, or quality issues and escalate immediately to production or management
Ensure cases are aligned with doctor instructions before release

Packaging & Shipment Preparation

Carefully package dental restorations (crowns, bridges, dentures, etc.) to prevent damage during transit
Insert all required materials including invoices, prescriptions, and support documentation
Ensure cases are protected using proper packing materials and techniques
Prepare shipments based on delivery method (courier, mail, pickup, etc.)

Labeling & Documentation

Ensure all delivery boxes are labeled correctly and clearly, including:

Doctor/practice information
Case identification numbers
Shipping method and destination

Generate and verify shipping labels and documentation
Maintain accurate shipping logs, tracking, and records as required

Shipping Coordination & Workflow

Organize and stage cases for pickup to ensure on-time daily shipments
Coordinate with production, case entry, and customer service teams to prioritize urgent or rush cases
Assist in tracking outgoing shipments and confirming carrier pickups

Communication & Customer Support

Periodically answer and route calls using a multi-line phone system
Respond to internal and external shipping-related inquiries
Communicate delays, errors, or concerns to appropriate team members

Inventory & Supply Support

Monitor and restock shipping supplies (boxes, labels, packing materials)
Assist in maintaining organization of shipping materials and workspace
Support inventory tracking of outgoing cases and materials

General Responsibilities

Maintain a clean, organized, and compliant work area
Follow all infection control, safety, and handling protocols for dental materials
Assist with receiving, sorting, or distributing incoming cases when needed
Perform other duties as assigned to support lab operations

Workplace Expectations

Safety

Work in a safe manner and comply with all safety protocols.
Report unsafe conditions to supervisors or management.
Wear required personal protective equipment (PPE).
Maintain a clean and orderly work area.

Teamwork & Collaboration

Actively participate in team meetings and provide timely feedback.
Understand and leverage organizational synergies.
Collaborate effectively across departments and utilize available resources.

Leadership & Communication

Act with integrity and treat others with respect.
Model behavior consistent with Edmonds Dental Prosthetics’ values.
Communicate effectively with internal and external stakeholders using appropriate methods and technology.
Build and maintain strong customer relationships.

Core Values

Take Initiative: We empower our team to be proactive problem-solvers who share ideas and commit to personal growth, driving continuous improvement for our community and customers.
Be Humbly Confident: We approach our work with quiet confidence and expertise, ensuring our interactions exude professionalism and respect.
GSD (Get Sh** Done!): We hold ourselves accountable for delivering quality results on time, taking ownership of our responsibilities without excuses.
Collaboration: We are stronger together, working as one cohesive team to support each other, our customers, and the patients they serve. No silos—only synergy.
Do the Right Thing: Integrity guides everything we do. We uphold the highest ethical standards and deliver on our promises, even when no one is watching.
Value of Reputation: Every case, every interaction, and every decision builds our collective reputation. We understand the power of trust and work tirelessly to maintain it.

QualificationsPreferred Qualifications and Experience/Skills:

High school diploma or equivalent
Previous experience in shipping, warehouse, or dental lab environment preferred
Strong attention to detail and organizational skills
Basic computer skills (CRM, shipping software, or lab systems preferred)
Ability to follow detailed instructions and standardized processes
Strong communication and problem-solving skills

Physical and Safety Requirements

Ability to stand for extended periods
Ability to lift up to 25–50 lbs
Frequent use of hands for packaging, labeling, and handling materials