Tijuana, Baja California, Mexico · On-site
Eaton’s IS AER ITD division is currently seeking a Customer Service Representative. What you’ll do: PRIMARY FUNCTION: The Customer Service Representative is responsible for managing business interactions and relationship…
Skills: Negotiation, Communication, Interpersonal Skills, Analytical Skills, Attention To Detail
Kentwood, Michigan, United States · Hybrid
$122k–$179k/yr
Eaton’s Corporate Sector division is currently seeking a Electronics Engineer Specialist. The expected annual salary range for this role is $122000 - $179000 a year. Please note the salary information shown above is a ge…
Skills: Electronics Hardware Design, Analog Circuit Design, Digital Circuit Design, Mixed-Signal Design, EMI/EMC Mitigation
Appleton, Wisconsin, United States · On-site
$113k–$165k/yr
Eaton’s ES AMER ESS division is currently seeking a District Operations Team Leader in Appleton, WI. The expected annual salary range for this role is $113000 - $165000 a year. This position is also eligible for a variab…
Skills: Project Management, Technical Leadership, Resource Allocation, Talent Development, Safety Compliance
Chanhassen, Minnesota, United States · On-site
$113k–$165k/yr
Eaton’s ES AMER ESS division is currently seeking a District Operations Team Leader in Chanhassen, MN. The expected annual salary range for this role is $113000 - $165000 a year. This position is also eligible for a vari…
Skills: Project Management, Technical Leadership, Resource Allocation, Talent Development, Safety Compliance
Cleveland, Ohio, United States · On-site
$86k–$126k/yr
Eaton’s AER FMC Fuel Motion Control Systems division is currently seeking a Planner. This position will be located at our Euclid, OH facility. The Planner is responsible for executing and coordinating the daily productio…
Skills: Production Scheduling, Materials Planning, Inventory Management, ERP/MRP Systems, Supply Chain Execution
Greenwood, South Carolina, United States · Hybrid
$86k–$126k/yr
Eaton’s ES AMER ARS PDCAD division is currently seeking a Senior Financial Analyst. The position will be based at our facility in Greenwood, SC. The role is eligible for a hybrid work setup. The expected annual salary ra…
Skills: Financial Analysis, Month-end Close, Forecasting, Budgeting, Variance Analysis
Budapest, Central Hungary, Hungary · Hybrid
Join Eaton, a global leader where equality and inclusivity are at the heart of our mission. Here, everyone is valued and belongs. Be part of a team that delivers cutting-edge, energy-efficient solutions, making a tangibl…
Skills: Electrical Product Knowledge, Fluent English, Fluent French, Basic Network Knowledge, Analytical Mindset
Fayetteville, North Carolina, United States · On-site
$23/hr–$35/hr
Eaton’s ES AMER ARS PDCAD division is currently seeking a Production Planner (A Shift) to join our Fayetteville, NC team. The hourly rate for this position is $23 - $35.18 per hour. CORE HOURS: Monday - Friday (5:30 AM -…
Skills: Production Scheduling, Materials Management, Capacity Planning, Inventory Forecasting, Kanban
El Paso, Texas, United States · On-site
$71k–$105k/yr
Eaton’s ES AMER ARS division is currently seeking a Supply Chain Engineering Change Analyst. The expected annual salary range for this role is $71000 - $105000 a year. This position is also eligible for a variable incent…
Skills: Analytical Skills, Problem-solving, Attention to Detail, Data Accuracy, Communication
Duncan, South Carolina, United States · On-site
Eaton’s ES AMER HQ MFGSC division is currently seeking a Packer (Material Handler)-2nd Shift at our Duncan, SC facility! The core hours are Monday - Friday, 3:00 p.m. - 11:30 p.m. Overtime may exceed these hours and be m…
Skills: Packing, Material Handling, RF Scanner, Inventory Verification, Shipping Label Generation
Shenzhen, Guangdong Province, China · On-site
Eaton is an intelligent power management company dedicated to protecting the environment and improving the quality of life for people everywhere. We make products for the data center, utility, industrial, commercial, mac…
Skills: Manufacturing Process Improvement, Lean Production, Fixture Design, NPI, DFM
Shenzhen, Guangdong Province, China · On-site
Eaton is an intelligent power management company dedicated to protecting the environment and improving the quality of life for people everywhere. We make products for the data center, utility, industrial, commercial, mac…
Skills: Manufacturing Process Improvement, Lean Production, Fixture Design, DFM Review, PFMEA
New Cairo City, Cairo, Egypt · Hybrid
What you’ll do: Would you like to make a difference to the environment? Do you want to work for a global and ethical company? Join us and help us provide energy-efficient solutions that make a difference to the environme…
Skills: MV/LV Electrical Distribution, Tendering, Electrical Design, Power Distribution Systems, UPS
Reno, Nevada, United States · On-site
Eaton’s ES GEIS BLD division is currently seeking a Machine Operator (2nd Shift) - Primaries to join our team in Reno, NV! The rate for this position is $22.73 plus .50 shift differential per hour. The core hours are Mon…
Skills: Machine Operation, Troubleshooting, Quality Control, SAP, Blueprint Reading
Waukesha, Wisconsin, United States · On-site
$27/hr–$29/hr
Eaton’s ES AMER ESS division is currently seeking a Welder - 2nd Shift. The hourly rate for this position is 27.90 - 29.57 + $2.50 shift premium per hour. The hours for this shift are 3pm - 11pm. Overtime may exceed thes…
Skills: MIG Welding, ARC Welding, TIG Welding, Stick Electrode Welding, Stud Welding
Glendale Heights, Illinois, United States · On-site
$21/hr–$23/hr
Eaton’s ES AMER ARS division is currently seeking a Mechanical Assembler. The hourly rate for this position is $21 - $23 per hour. This position is also eligible for a variable incentive program. Please note the salary i…
Skills: Mechanical Assembly, Electrical Wiring, Reading Schematics, Hand and Power Tools, Quality Inspection
El Paso, Texas, United States · On-site
Eaton’s ES AMER PCS division is currently seeking a Shipping Clerk PCD- 1st Shift at our El Paso, TX site! Shift hours are 7am - 3:45pm The hourly rate for this position is $17.38 per hour. This position is also eligible…
Skills: Shipping, Warehouse operations, Forklift operation, Inventory accuracy, Documentation preparation
Minden, Louisiana, United States · On-site
Eaton’s ES AMER ARS division is currently seeking a Welder Technician III to join our Fibrebond team in Minden, LA! The core hours average 54 per week between 6 am - 4:30 pm. The hourly rate for this position is $24.20 p…
Skills: MIG Welding, Blueprint Reading, Metal Fabrication, Sheet Metal Fabrication, Grinding
East Providence, Rhode Island, United States · On-site
Eaton’s IS AER FED division is currently seeking a Maintenance Electrician - 2nd Shift to join our team in Rumford, RI! This is a 2nd shift position with core hours of 3 pm - 11 pm. The hourly rate for this position is $…
Skills: Electrical Installation, Equipment Repair, Wiring Diagrams, Motor Installation, Load Balancing
East Providence, Rhode Island, United States · On-site
Eaton’s IS AER FED division is currently seeking a Maintenance Electrician - 1st Shift to join our team in Rumford, RI! This is a 1st shift position with core hours of 7 am - 3 pm. The hourly rate for this position is $3…
Skills: Electrical Installation, Equipment Repair, Wiring Diagrams, Motor Installation, Load Balancing
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The representative manages business interactions and relationships with customers to ensure satisfaction and contract compliance. They serve as the primary communication link between internal operations and external customers to meet delivery and quality goals.
A Bachelor's degree in Business, Marketing, or a related field is required along with advanced English proficiency. Candidates need at least 3 years of experience in customer service or account management, preferably within a manufacturing environment.
Eaton’s IS AER ITD division is currently seeking a Customer Service Representative.
The Customer Service Representative is responsible for managing business interactions and relationships with customers. Achieve customer satisfaction, manage performance against customer requirements in accordance with contract. Serve as a primary communication internally and externally to fulfill contract obligations meeting quality, cost, and on-time delivery as well as additional growth opportunities and strengthen customer loyalty.
ESSENTIAL FUNCTIONS:
A. Serve as the primary source of contact for assigned Customers related inquiries and represent the voice of the Customers.
B. Manage all aspects of the Customer relationship and daily interactions.
C. Support Order Management to ensure accurate and timely Order processing and returns.
D. Understand all executed contract terms for assigned Customers through collaboration with Contracts Team.
E. Monitor existing contracts for compliance relative to delivery requirements.
F. Develop and maintain Customer specific manuals, as well as key contractual elements.
G. Negotiate and manage changes in Customer demand to ensure accurate flow down in support of on-time delivery.
H. Follow up on quotes and monitoring quotes
I. Maintain knowledge and train others to navigate and manage Customer schedules
J. Work closely with Accounts Receivable and Customers for quick resolution to contested invoices and deductions.
K. Know and apply all terms of Long-Term Agreements for assigned Customers. Develop and maintain Customer information documents for other team member’s use.
L. Work closely with operations and supply chain to ensure Customer On-Time Delivery
M. Proactively monitor Customer delivery schedules and track critical shortages. Team with Supply Chain Management or Customer Logistic Service to expedite urgent Customer needs.
Basic Qualifications:
Bachelor’s Degree in Business, Marketing, or a related field from an accredited institution is required.
Advanced English proficiency.
Experience:
At least 3 years of experience in customer service, account management, order management, or a related field.
Work experience with MFG Pro (preferred).
Experience in a customer support role for technical products.
Strong understanding and experience in supply chain management.
Prior experience working with customer portals.
Experience working in manufacturing environments.
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy and helping to solve the world’s most urgent power management challenges. Eaton is an Equal Opportunity Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Offices: 30 Pembroke Road, Dublin, Ireland 4, IE · 1000 Eaton Boulevard, Cleveland, OH 44122, US · 7000 Highlands Pkwy SE, Smyrna, GA 30082, US · 210 Windy Point Dr, Glendale Heights, IL 60139, US · 1830 Highway 201 S Spur, Mountain Home, AR 72653, US
Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy and helping to solve the world’s most urgent power management challenges. Eaton is an Equal Opportunity Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Offices: 30 Pembroke Road, Dublin, Ireland 4, IE · 1000 Eaton Boulevard, Cleveland, OH 44122, US · 7000 Highlands Pkwy SE, Smyrna, GA 30082, US · 210 Windy Point Dr, Glendale Heights, IL 60139, US · 1830 Highway 201 S Spur, Mountain Home, AR 72653, US
