Philadelphia, Pennsylvania, United States · On-site
Description Job Summary: The Sales Associate supports Eastern State’s Sales operations by providing excellent customer service, facilitating smooth transactions, and ensuring the store is clean, organized, and well-stock…
Skills: Customer Service, Cash Handling, Point of Sale (POS), Inventory Management, Interpersonal Communication
Philadelphia, Pennsylvania, United States • On-site
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The Sales Associate manages retail operations by processing transactions, restocking inventory, and maintaining store cleanliness. They provide high-quality customer service and manage the sale of admission tickets to enhance the visitor experience.
Candidates must have a high school diploma or GED and are preferred to have at least one year of retail or customer service experience. Specific availability for Saturday evenings and select weekdays between May and September 2026 is required.
Description
Job Summary:
The Sales Associate supports Eastern State’s Sales operations by providing excellent customer service, facilitating smooth transactions, and ensuring the store is clean, organized, and well-stocked. This role helps deliver a high-quality visitor experience by connecting guests with merchandise that reflects Eastern State’s history, mission, and brand.
Key duties include accurately handling cash and credit transactions, maintaining an organized and appealing store appearance, and ensuring the efficient restocking of inventory. The ideal candidate possesses strong interpersonal skills and a genuine enthusiasm for Eastern State’s mission and educational offerings. This role requires availability for Saturday shifts, including evenings, from June 20 through August 1 until 9:30 pm. Additional availability for 2–3 days per week on Sundays, Mondays, or Fridays from 9:30 am to 5:30 pm from May 19 – September 19, 2026. This is a public-facing role that requires reliability, attention to detail, and a strong sense of teamwork.
Requirements
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Eastern State employees are expected to be flexible and to take on additional duties as assigned, according to the organization’s needs and the staff member’s skills and abilities.
Eastern State Penitentiary Historic Site Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, gender identity, gender expression, arrest record or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
ESPHS strongly believes in second chances and, as such, is committed to providing appropriate employment opportunities to those who have been incarcerated. As a condition of employment, all individuals who accept an employment offer must complete a criminal background check. Eastern State will review any criminal record and make appropriate employment decisions in accordance with applicable law and its policies.
America's First Penitentiary
Eastern State Penitentiary Historic Site preserves America’s first penitentiary as a powerful, thought-provoking space for learning and reflection. Opened in 1829 with a revolutionary vision for criminal justice reform, the site operated until 1971 and now serves as a museum and national historic landmark. Through exhibitions, guided tours, and public programs, we use the power of place to explore the legacy of incarceration in the United States and its continuing impact today. The Eastern State Center for Justice Education is our hub for deepening understanding of the criminal justice system and inspiring a more just future. Through public events, educational initiatives, and workforce development programs, we encourage the free-flowing exchange of ideas to inspire a more just, equitable world. Together, the Historic Site and the Center for Justice Education invite visitors and communities across the country to learn from the past, engage with the present, and imagine a more just future.
Offices: 2027 Fairmount Avenue, Philadelphia, PA 19130, US
View all jobs at Eastern State Penitentiary Historic Site, IncAmerica's First Penitentiary
Eastern State Penitentiary Historic Site preserves America’s first penitentiary as a powerful, thought-provoking space for learning and reflection. Opened in 1829 with a revolutionary vision for criminal justice reform, the site operated until 1971 and now serves as a museum and national historic landmark. Through exhibitions, guided tours, and public programs, we use the power of place to explore the legacy of incarceration in the United States and its continuing impact today. The Eastern State Center for Justice Education is our hub for deepening understanding of the criminal justice system and inspiring a more just future. Through public events, educational initiatives, and workforce development programs, we encourage the free-flowing exchange of ideas to inspire a more just, equitable world. Together, the Historic Site and the Center for Justice Education invite visitors and communities across the country to learn from the past, engage with the present, and imagine a more just future.
Offices: 2027 Fairmount Avenue, Philadelphia, PA 19130, US
View all jobs at Eastern State Penitentiary Historic Site, Inc