Amsterdam, North Holland, Netherlands · On-site
About us Dyson is a global technology company. We solve problems others choose to ignore with pioneering technology that works better. Our Customer function plays a critical role in protecting and enhancing the Dyson exp…
Skills: Outsourced Operations Management, KPI and SLA Management, Contact Centre Metrics, Stakeholder Management, Performance Optimization
Shenzhen, Guangdong Province, China · On-site
About us At Dyson we think differently, challenge convention and are unafraid to make mistakes. We’re creative, collaborative, practical and enthusiastic. In our world‑class Research, Design & Development (RDD) organisat…
Skills: NPI Design Management, Multi-disciplinary Team Leadership, Product Concept Development, Stakeholder Management, Performance Management
Vienna, Austria · On-site
About Us Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re growing fast and our ambition for Austria…
Skills: Project management, Retail activation, Visual merchandising, Trade marketing, Brand compliance
Malmesbury, England, United Kingdom · On-site
About us Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and make everyday life better. Our ambition drives us to grow fast, rea…
Skills: Gas Filtration, Water Filtration, Chemical Analysis, Rig Design, Project Leadership
Toronto, Ontario, Canada · On-site
$80k–$100k/yr
About us Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in Canada in 2006 with our headquarters in the heart of Toro…
Skills: Commercial Analytics, Adobe Analytics, Google Analytics, Tableau, MS Excel
Tokyo, Japan · On-site
Dysonは、人々の生活をより良くすることを使命としたグローバルなテクノロジー企業です。床や空気を清潔に保つ高性能なテクノロジーから、特許取得のビューティーイノベーションによるヘアスタイリング技術まで、さまざまな分野で革新を続けています。 Dysonは、日本市場でも長年にわたり革新を続けてきました。ジェームズ・ダイソンが初めて商業化した掃除機（G-Force）から、最新のDyson V12 Detect Slimまで、スティック型掃除機…
Skills: Ecommerce Content Management, Digital Content Production, Marketplace Operations, CRM, Digital Advertising
Cologne, North Rhine-Westphalia, Germany · On-site
ABOUT THE ROLE Owned & Paid Social Media Performance, play an important role in our marketing mix and has an increasing importance to our Direct-to-consumer strategy. Our Social Media Accounts experienced high growth and…
Skills: Social media management, Paid social media, Content creation, Reporting, Stakeholder management
Krakow, Lesser Poland Voivodeship, Poland · On-site
$78k/yr
About Us Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the chal…
Skills: SAP, Logistics Processes, English Proficiency, French Proficiency, 3PL Management
Singapore, Singapore · On-site
About Us Dyson’s Virtual Engineering team brings together specialists in FEA, thermal, moldflow, optics, vibration, and electromagnetics simulation. By using advanced digital modelling, we solve engineering challenges an…
Skills: Finite Element Analysis (FEA), Structural Analysis, Thermal-Mechanical Analysis, ANSYS, Abaqus
Singapore, Singapore · On-site
About Us: The Electronic Systems Research Team are responsible for inventing and developing many of the key technologies that enable Dyson’s innovative new products. Our global team operates across Singapore and the UK, …
Skills: Optical Engineering, Sensing Systems, Image Processing, Signal Processing, Zemax
Malmesbury, England, United Kingdom · On-site
About us At Dyson we are encouraged to think differently, challenge convention and be unafraid to make mistakes. We are proud to be authentic, different and pioneers. We are driven by a desire to solve real problems and …
Skills: Mechanical Design, 3D CAD, GD&T, FE Analysis, DFM
Dubai, Dubai, United Arab Emirates · On-site
At Dyson, we’re driven by a relentless pursuit of innovation—pushing boundaries in engineering, AI, and robotics. Our new Data Intelligence team sits at the heart of this mission: shaping Dyson’s future through data. Her…
Skills: MLOps, CI/CD, Kubeflow, Airflow, Docker
Malmesbury, England, United Kingdom · On-site
About us Dyson is a global technology company driven by engineering, innovation and a passion for solving problems others ignore. We challenge convention to create market-leading products that are different and better, c…
Skills: Aeroacoustics, Computational Fluid Dynamics (CFD), Turbomachinery Design, Experimental Validation, Ansys CFD
Tysons, Virginia, United States · On-site
$19/hr–$23/hr
About Us: Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exp…
Skills: Customer Service, Retail Sales, Product Demonstration, Brand Ambassadorship, Luxury Brand Experience
Amsterdam, North Holland, Netherlands · On-site
About us Dyson is a global technology company. We solve problems others choose to ignore with pioneering technology that works better. Our Global E-Commerce Product team creates the digital experiences and platforms that…
Skills: A/B Testing, Experimentation Strategy, Product Analytics, Hypothesis Development, Statistical Concepts
Malmesbury, England, United Kingdom · On-site
About us Dyson is a global technology company driven by engineering, innovation and a passion for solving problems others ignore. We challenge convention to create market-leading products that are different and better, c…
Skills: 3D CAD, PLM Systems, Electro-mechanical Prototyping, Microcontrollers, Sensors
Shenzhen, Guangdong Province, China · On-site
About the role Accountable for leading the China-based electronics hardware team across Shenzhen and Shanghai, delivering Dyson products across multiple categories in close partnership with regional JDM, ODM and PCBA par…
Skills: Electronics Hardware Engineering, Team Leadership, Supplier Management, PCBA Development, Product Lifecycle Management
Dubai, Dubai, United Arab Emirates · On-site
About us At Dyson, we’re driven by a relentless pursuit of innovation—pushing boundaries in engineering, AI, and robotics. Our new Data Intelligence team sits at the heart of this mission: shaping Dyson’s future through …
Skills: Machine Learning Engineering, Python, PyTorch, TensorFlow, Active Learning
Dubai, Dubai, United Arab Emirates · On-site
About us Dyson's Test & Quality Assurance ensures the products we sell represent the high Quality and Reliability of the Dyson brand, by using the world class techniques to implement automated methods of testing. This ca…
Skills: Python, Pandas, NumPy, Matplotlib, Seaborn
Dubai, Dubai, United Arab Emirates · On-site
About us At Dyson, we’re driven by a relentless pursuit of innovation—pushing boundaries in engineering, AI, and robotics. Our new Data Intelligence team sits at the heart of this mission: shaping Dyson’s future through …
Skills: MLOps, CI/CD, Kubeflow, Airflow, Docker
Amsterdam, North Holland, Netherlands • On-site
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Oversee the daily performance of outsourced customer service sites across the Americas and EMEA to ensure operational execution meets Dyson's standards. Partner with Teleperformance leadership to monitor metrics, optimize service levels, and drive continuous improvement in customer outcomes.
Requires experience managing outsourced customer service operations and a strong understanding of contact center performance metrics. Candidates must possess a proactive approach to problem-solving and the ability to influence stakeholders across different cultures and functions.
Dyson is a global technology company. We solve problems others choose to ignore with pioneering technology that works better.
Our Customer function plays a critical role in protecting and enhancing the Dyson experience, ensuring every interaction strengthens customer trust, loyalty and advocacy. As Dyson continues to grow its Professional (B2B) business, delivering a premium service experience for our commercial customers has never been more important.
As our Delivery Manager, Teleperformance, you will oversee the day-to-day performance of one or more outsourced customer service sites across the Americas and EMEA.
Working closely with Teleperformance site leaders and frontline teams, you will ensure operational execution meets Dyson’s customer experience standards, with performance continuously monitored, optimised and improved.
You will:
To succeed in this role, we expect you to have:
At Dyson, Reward goes beyond just salary and bonuses. Through a comprehensive package of Financial, Lifestyle, and Health Benefits, we provide support tailored to every stage of life and the moments that matter most.
Our campus culture is built on connection—collaboration in person, shared creativity, and hands-on learning. That’s why we don’t offer a hybrid arrangement. Working side by side powers our best ideas, fuels belonging, and keeps us pushing boundaries together.
At Dyson in the Netherlands, all new joiners start on a one-year fixed-term contract.
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Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
Dyson solves real-world problems and creates better products through the application of engineering, science, design and creativity. It is a family-owned, global technology company, founded by Sir James Dyson who remains at the helm alongside his son Jake. Since inventing the first cyclonic bagless vacuum cleaner, the DC01, Dyson has consistently invested in research and development to improve its products and technologies radically. Dyson offers products across a growing range of areas: floorcare, air purification, robotics, haircare including formulations, lighting, hand drying, and most recently audio. Dyson continues to expand into new areas. Today, Dyson sells products in more than 80 markets, has 450 Dyson stores worldwide and is available in all major technology and beauty retailers. Dyson has global headquarters in Singapore and major technology campuses in Singapore, the UK, Malaysia, and the Philippines. Its global team of engineers, scientists and software developers are focused on developing technology-enabled products which work better and which people love to use. Key areas of focus have included high-speed electric digital motors, sensing and vision systems, robotics, machine learning and aerodynamics. Beyond products, to encourage an inventive future, Dyson is also inspiring the next generation of engineers and inventors through the Dyson Institute of Engineering and Technology, the James Dyson Foundation and the James Dyson Award. The Dyson family applies its problem-solving approach in other fields, and established Dyson Farming in 2012. It is one of the largest farming businesses in the UK, extending to 36,000 acres across Lincolnshire, Oxfordshire, Gloucestershire and Somerset. It is a family-owned enterprise unlike any other, focussed on long-term investment in British farming and the countryside to grow tasty and nutritious food.
Offices: 3 Sentosa Gateway, Singapore, 098544, SG · 2 Science Park Dr, Singapore Science Park 1, Ascent, #01-08, #03-13/26 The Ascent Tower B, Singapore, Singapore 118222, SG · Tetbury Hill, Malmesbury, Wiltshire SN16 0RG, GB · 1330 W Fulton Market, Floor 5, Chicago, Illinois 60607, US · 300 Barangaroo Avenue, Suite 2, Level 22, Tower 3, International Towers, Barangaroo, NSW 2000, AU
Dyson solves real-world problems and creates better products through the application of engineering, science, design and creativity. It is a family-owned, global technology company, founded by Sir James Dyson who remains at the helm alongside his son Jake. Since inventing the first cyclonic bagless vacuum cleaner, the DC01, Dyson has consistently invested in research and development to improve its products and technologies radically. Dyson offers products across a growing range of areas: floorcare, air purification, robotics, haircare including formulations, lighting, hand drying, and most recently audio. Dyson continues to expand into new areas. Today, Dyson sells products in more than 80 markets, has 450 Dyson stores worldwide and is available in all major technology and beauty retailers. Dyson has global headquarters in Singapore and major technology campuses in Singapore, the UK, Malaysia, and the Philippines. Its global team of engineers, scientists and software developers are focused on developing technology-enabled products which work better and which people love to use. Key areas of focus have included high-speed electric digital motors, sensing and vision systems, robotics, machine learning and aerodynamics. Beyond products, to encourage an inventive future, Dyson is also inspiring the next generation of engineers and inventors through the Dyson Institute of Engineering and Technology, the James Dyson Foundation and the James Dyson Award. The Dyson family applies its problem-solving approach in other fields, and established Dyson Farming in 2012. It is one of the largest farming businesses in the UK, extending to 36,000 acres across Lincolnshire, Oxfordshire, Gloucestershire and Somerset. It is a family-owned enterprise unlike any other, focussed on long-term investment in British farming and the countryside to grow tasty and nutritious food.
Offices: 3 Sentosa Gateway, Singapore, 098544, SG · 2 Science Park Dr, Singapore Science Park 1, Ascent, #01-08, #03-13/26 The Ascent Tower B, Singapore, Singapore 118222, SG · Tetbury Hill, Malmesbury, Wiltshire SN16 0RG, GB · 1330 W Fulton Market, Floor 5, Chicago, Illinois 60607, US · 300 Barangaroo Avenue, Suite 2, Level 22, Tower 3, International Towers, Barangaroo, NSW 2000, AU
