Pittsburgh, Pennsylvania, United States · On-site
AY2627 Student IT Employee - College of Medicine Information Tech (Work-Study Required) Department: Duquesne University College of Osteopathic Medicine Information Technology (DUQCOM IT) Reports To: DUQCOM AV/IT Engineer…
Skills: Technical Support, Hardware Troubleshooting, Software Installation, Network Troubleshooting, Customer Service
Pittsburgh, Pennsylvania, United States · On-site
AY2627 Office Assistant - School of Nursing (Work-Study Required) Duties consist of typing, filing, copying, answering phones and other assigned duties.Computer experience.Cannot be a nursing student
Skills: Typing, Filing, Copying, Phone Etiquette, Computer Literacy
Pittsburgh, Pennsylvania, United States · On-site
AY2627 Lab Administrator's Assistant - Chemistry & Biochemistry (Work-Study Required) Great opportunity to work in the prep LAB, ACQUIRE EXPERIENCE IN PREPARING SOLUTIONS, working with laboratory glassware, and learn mor…
Skills: Laboratory preparation, Solution preparation, Laboratory glassware handling, Chemical safety, Inventory management
Pittsburgh, Pennsylvania, United States · On-site
Application Systems Analyst II – CTS Salary: Commensurate with experience Benefits: The University offers generous benefits including paid time off (holidays, holy days and vacation), employer matching contributions to t…
Skills: Application Administration, Requirements Gathering, SQL, Relational Database Concepts, Data Modeling
Pittsburgh, Pennsylvania, United States · On-site
$18/hr–$23/hr
Enrollment Systems Specialist – Enrollment Management Group (EMG) Salary: $18.00 - $23.00 per hour based on a 35 hour work week Benefits: The University offers generous benefits including paid time off (holidays, holy da…
Skills: Data Entry, Scanning and Indexing, Microsoft Office, Technolutions Slate, Ellucian Banner
Pittsburgh, Pennsylvania, United States · On-site
$18/hr–$23/hr
Enrollment Systems Specialist, Communications– Enrollment Management Group (EMG) Salary: $18.00- $23.00 per hour based on a 35 hour work week Benefits: The University offers generous benefits including paid time off (hol…
Skills: Slate, Banner, Data Entry, Microsoft Office, Query Building
Pittsburgh, Pennsylvania, United States · On-site
AY2627 Tutor - Physics (Work-Study Preferred) Tutors function as learning facilitators for introductory physics courses. Tutors are not teachers, nor are they teaching assistants: they are Learning Assistants. It is the …
Skills: Physics Tutoring, Interpersonal Skills, Customer Service, College-level Physics, High School Algebra
Pittsburgh, Pennsylvania, United States · On-site
Operations Manager – Pharmacy Salary: Commensurate with experience Benefits: The University offers generous benefits including paid time off (holidays, holy days and vacation), employer matching contributions to the reti…
Skills: Budget Development, Financial Reporting, Grant Administration, Contract Management, Project Management
Pittsburgh, Pennsylvania, United States · On-site
AY2627 Power Center Intramurals (Work-Study Required) Duties include: Officiating intramural sports which include but not limited to basketball, flag football, soccer, and volleyball. Maintain knowledge of rules and stat…
Skills: Sports Officiating, Rule Knowledge, Statistics Tracking, Dependability, Communication
Pittsburgh, Pennsylvania, United States · On-site
AY2627 Office Assistant - School of Education (Work-Study Required) Duties include: Primary duties are helping with the department's day-to-day office functions of answering phones, filing, sorting mail and special proje…
Skills: Communication, Telephone Skills, Filing, Mail Sorting, Office Administration
Pittsburgh, Pennsylvania, United States · On-site
AY2627 Marketing Assistant - Athletics (Work-Study Required) Duquesne Athletics Marketing Office Work-Study Position The Duquesne Athletics Marketing Office Work-Study Student supports the planning, promotion, and execut…
Skills: Social Media Content Creation, Short-form Video Editing, Event Promotion, Sports Marketing, Digital Media
Pittsburgh, Pennsylvania, United States · On-site
AY2627 Fall Study Abroad (Work-Study Required) Computer Lab Assistant Extremely flexible, work around class schedule and the max hours can work is 15.Receptionist job where students help out the residence life team with …
Skills: Administrative Tasks, Receptionist Duties, Computer Lab Support
Pittsburgh, Pennsylvania, United States · On-site
AY2627 Office Assistant - Forensic Science (Work-Study Required) The Duquesne University Forensic Science & Law Department is seeking a dependable, organized, and motivated student worker to provide office and event supp…
Skills: Office Administration, Filing, Scanning, Data Entry, Event Support
Pittsburgh, Pennsylvania, United States · On-site
AY2627 DUV Tutor (Work-Study Required) Primary duties include tutoring and academic supports for elementary, middle, or senior high school students at local schools or community programs.Must be available to work up to 1…
Skills: Tutoring, Academic Support, Childcare, Creativity, Communication
Pittsburgh, Pennsylvania, United States · On-site
AY2627 Office Assistant - Civil & Environmental Engineering (Work-Study Required) Assist in office with filing, copying, and campus deliveries/pickups, operating business equipment.Assist in labs with basic inventory, cl…
Skills: Filing, Copying, Business Equipment Operation, Inventory Management, Laboratory Cleaning
Pittsburgh, Pennsylvania, United States · Hybrid
AY2627 Math Tutor (Work-Study Preferred) Hello Duquesne Mathematics Majors, Applied Mathematics Majors, Data Science Majors, and Biomedical Engineering Majors! The Department of Mathematics and Computer Science seeks to …
Skills: Mathematics Tutoring, Calculus, Linear Algebra, Differential Equations, Probability and Statistics
Pittsburgh, Pennsylvania, United States · On-site
AY2627 Distribution Clerk - Mailing (Work-Study Required) Duties Include: Assist with scanning in and out Department Packages in the Mellon Hall Central Receiving Center.Aid in delivery of packages to individual departme…
Skills: Scanning, Package Delivery, Organization, Reliability
Pittsburgh, Pennsylvania, United States · On-site
AY2627 Office Assistant - Financial Aid (Work-Study Required) We are seeking a friendly and organized Office Assistant to join our team. This role is vital in supporting the day-to-day operations of the office and ensuri…
Skills: Customer Service, Communication Skills, Computer Literacy, Administrative Support, Confidentiality
Pittsburgh, Pennsylvania, United States · On-site
AY2627 Office Assistant - Advancement Services (Work-Study Required) Duties consist of filing, maintaining and updating records via an on-line system. Data entry work. Doing research to provide complete information on re…
Skills: Filing, Data Entry, Research, Typing, Computer Skills
Pittsburgh, Pennsylvania, United States · Hybrid
AY2627 Computer Science Tutor (Work-Study Preferred) Hello Duquesne Computer Science Majors! The Department of Mathematics and Computer Science seeks to hire Computer Science tutors for the Fall26/Spring27 academic year …
Skills: Computer Science Tutoring, Java, Data Structures, Computer Programming, Mathematics Tutoring
Pittsburgh, Pennsylvania, United States • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provide Tier 1 technical support for hardware, software, and network issues to faculty, staff, and students. Maintain IT equipment, manage loaner devices, and assist with AV setup and general IT project tasks.
Must be a Duquesne University student in good standing with a basic understanding of computer hardware and operating systems. Strong communication skills and a demonstrated interest in information technology are required.
Department: Duquesne University College of Osteopathic Medicine Information
Technology (DUQCOM IT)
Reports To: DUQCOM AV/IT Engineer
Work Schedule: Part-time, [Up to 15 hours per week, flexible scheduling based on class
availability], weekend hours and off business hours expected
Compensation: $12/hour
Position Summary:
The DUQCOM Student IT Employee provides essential Tier 1 technical support and
assistance to faculty, staff, and students within DUQCOM. This position offers a valuable
opportunity to gain hands-on experience in a dynamic IT environment, develop technical
skills, and contribute to the smooth operation of campus technology resources. Under the
guidance of full-time IT staff, the Student IT Employee will assist with troubleshooting
hardware and software issues, providing user support, maintaining IT equipment, and
contributing to various IT projects.
Responsibilities:
• Technical Support:
o Provide first-level technical support via phone, email, in-person, and remote
access for hardware, software, and network-related issues.
o Assist users with password resets, account lockouts, and basic
troubleshooting steps.
o Document all support interactions and resolutions accurately in the ticketing
system.
o Escalate complex issues to senior IT staff according to established
procedures.
• Hardware and Software Maintenance:
o Assist with the setup, installation, configuration, and maintenance of
desktop computers, laptops, printers, and other peripherals.
o Assist with the installation and basic troubleshooting of software
applications, system drivers, and Duquesne-specific solutions
o Perform basic hardware diagnostics and repairs under supervision.
o Assist with inventory management of IT equipment.
• User Assistance and Training:
o Provide clear and concise instructions and guidance to users on the proper
use of technology resources.
o Assist with the creation of basic user documentation and knowledge base
articles.
o Potentially assist with basic technology training sessions for students,
faculty, or staff.
• Network and Infrastructure Support (under supervision):
o Assist with basic network troubleshooting, such as checking cable
connections.
o Report network outages or connectivity issues to senior IT staff.
o Assist with the physical organization and maintenance of server rooms and IT
infrastructure areas.
• Project Support:
o Assist with various IT projects as assigned, such as equipment upgrades,
software deployments, and data organization.
o Perform data entry and documentation tasks related to IT projects.
• General Responsibilities:
o Maintain a professional and customer-focused attitude at all times.
o Staff the IT Help Desk at required times
o Adhere to all IT policies and procedures.
o Maintain confidentiality of sensitive information.
o Perform other duties as assigned by the supervisor.
Qualifications:
• Currently enrolled as a student in good standing at Duquesne University.
• Demonstrated interest in information technology.
• Basic understanding of computer hardware, software, and operating systems
(Windows and/or macOS).
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills, with the ability to explain
technical concepts to non-technical users.
• Ability to follow instructions and work independently as well as part of a team.
• Reliability, punctuality, and a strong work ethic.
Preferred Qualifications:
• Enrollment in a computer science, information technology, digital media arts, or
related program.
• Previous experience in customer service or technical support role.
• Familiarity with basic networking concepts.
• Experience with ticketing systems.
• A+ certification or other relevant technical certifications (or working towards them).
Learning Opportunities:
This position offers students the opportunity to:
• Gain practical experience in a real-world IT environment.
• Develop technical skills in areas such as hardware and software troubleshooting,
network basics, and user support.
• Improve communication, problem-solving, and customer service skills.
• Network with IT professionals and learn about potential career paths in the field.
• Contribute to the technological infrastructure of the university.
To Apply:
Interested students should submit their resume and a brief cover letter outlining their
interest and qualifications for this position. If you have any questions, please reach out to [email protected]
Running DUQCOM_IT Checklist of Daily/Weekly Tasks
1. Deliveries to COM spaces in the School of Pharmacy (101 and Wolfe Classrooms)
and/or Library COM Library on the 3rd floor of Gumberg spaces
2. Ensure AV equipment (projectors, screens and televisions) powered off at end of
day. Spaces are
a. Lower Levels : COM L01 and COM L05
b. First floor; COM 101A/B and COM 102
c. Third floor: COM319
d. Fourth Floor COM 455 and 462
e. Fifth floor: COM 501
3. Check digital signage, restart devices as needed
a. If restart does not work, notify COM IT via ticket to DUQCOM IT HelpDesk
4. Stock printers with paper, maintain supplies and communicate to DUQCOM IT when
supplies are in need of re-ordering
5. Assist with basic student PC troubleshooting, such as wifi issues or driver updates
6. Update DUQCOM IT loaner devices with both Windows patches as well as hardware
drivers via Dell Command Update
7. Update conference room computers and equipment (such as Clickshare), ensure
systems are powered off at end of day
8. Reboot conference room devices
9. Enroll VR headsets, iPads, or other similar equipment into DUQCOM IT
management systems
Students in the John G. Rangos, Sr. School of Health Sciences (RSHS) are exposed to a broad liberal arts education with emphasis on understanding the scientific, theoretical and theologic constructs of the world. The academic programs focus on the scientific theories, which support the skilled ethical practice of the various professions, coupled with a strong appreciation and understanding of spiritual values. All aspects of the students' education are coupled with an awareness and sensitivity of the human response to the functional limitations in various social and health care delivery contexts. The ultimate goal of the educational programs within the RSHS at Duquesne University is to educate truly outstanding health care professionals and citizens capable of explaining, investigating, and delivering the highest level of quality care with kindness, dignity, responsibility, and respect.
Offices: 600 Forbes Ave, Pittsburgh, Pennsylvania, US
Students in the John G. Rangos, Sr. School of Health Sciences (RSHS) are exposed to a broad liberal arts education with emphasis on understanding the scientific, theoretical and theologic constructs of the world. The academic programs focus on the scientific theories, which support the skilled ethical practice of the various professions, coupled with a strong appreciation and understanding of spiritual values. All aspects of the students' education are coupled with an awareness and sensitivity of the human response to the functional limitations in various social and health care delivery contexts. The ultimate goal of the educational programs within the RSHS at Duquesne University is to educate truly outstanding health care professionals and citizens capable of explaining, investigating, and delivering the highest level of quality care with kindness, dignity, responsibility, and respect.
Offices: 600 Forbes Ave, Pittsburgh, Pennsylvania, US
