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Don Beyer Volvo logoDon Beyer Volvo

Service Advisor

Falls Church, Virginia, United States · On-site

Entry level

Beyer Volvo is experiencing tremendous growth and in need of an professional Service Advisor. We offer 100k + income potential and a staggered work schedule designed to give you time off with your family. We offer a high…

Skills: Customer Service, Vehicle Maintenance Knowledge, Cost Estimation, Communication Skills, Computer Skills

Don Beyer Volvo logo

Service Advisor

Don Beyer Volvo

Falls Church, Virginia, United States • On-site

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Entry level

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  • Full-time
  • Medical Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Paid Holidays, Paid Training
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

The Service Advisor is responsible for greeting customers, documenting vehicle symptoms, and recommending necessary maintenance. They must provide accurate cost estimates and maintain frequent communication with customers regarding the progress of their vehicle repairs.

Requirements

Candidates must have at least one year of experience in a service advisory role. A positive attitude, high-volume mentality, and strong interpersonal and computer skills are required.

Full job description

Beyer Volvo is experiencing tremendous growth and in need of an professional Service Advisor. We offer 100k + income potential and a staggered work schedule designed to give you time off with your family. We offer a high compensation package. Please email Josh at [email protected] for further details.

What We Offer

  • Medical, Dental and Vision Insurance
  • Paid Time off
  • Paid Holidays
  • Paid Training
  • 401K
  • Discounts on products and services
  • Career advancement opportunities, promote from within
  • Continued education, manufacturer hands-on and web-based training
  • Manager in training program
  • Clean and professional work environment
  • Competitive wages

Service Advisor responsibilities

  • Greeting customers promptly
  • Obtaining customer and vehicle information
  • Clearly reporting all vehicle symptoms as described by the customer
  • Determining and recommending needed maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Verifying that the final invoice reconciles with the work performed on the repair order
  • Explaining all completed work and charges to customers

Requirements:

  • Minimum 1 year experience in a service advisory role
  • Positive attitude
  • High volume mentality
  • CSI focused
  • Good reading, computer, and personal skills

Related keywords

Service AdvisorAutomotive ServiceCSIVehicle MaintenanceLabor EstimatesRepair OrderVolvoCustomer RelationsAutomotive Industry

About Don Beyer Volvo

LinkedInVisit site
Industry
Motor Vehicle Manufacturing
Company size
201-500 employees
Founded
1973
Headquarters
Falls Church, VA
LinkedIn followers
940

Don Beyer Sr., a retired U.S. Army Colonel, founded Don Beyer Volvo in 1973. His philosophy of doing business was to take excellent care of each and every service and parts customer and new and used car sales would flow from it. 35 years and 30,000 plus Volvo sales later his approach to business continues to make Don Beyer Volvo America's Favorite Volvo Dealer. Don Beyer Volvo is a family business in its truest sense. Today, brothers Don and Mike own and operate the business, and the number of family members working in the company stands at eleven. That includes brothers, sisters, nieces, nephews, sons, and daughters. The Beyer Automotive Group currently sells and services Volvo, Land Rover, Kia and Subaru across the greater Washington DC metropolitan area at six unique locations.

Offices: 1231 W Broad St, Falls Church, VA 22046, US

Automotive SalesVolvoKiaLand RoverSubaruand Automotive Service and RepairTransportationAutomotive
View all jobs at Don Beyer Volvo

About Don Beyer Volvo

LinkedInVisit site
Industry
Motor Vehicle Manufacturing
Company size
201-500 employees
Founded
1973
Headquarters
Falls Church, VA
LinkedIn followers
940

Don Beyer Sr., a retired U.S. Army Colonel, founded Don Beyer Volvo in 1973. His philosophy of doing business was to take excellent care of each and every service and parts customer and new and used car sales would flow from it. 35 years and 30,000 plus Volvo sales later his approach to business continues to make Don Beyer Volvo America's Favorite Volvo Dealer. Don Beyer Volvo is a family business in its truest sense. Today, brothers Don and Mike own and operate the business, and the number of family members working in the company stands at eleven. That includes brothers, sisters, nieces, nephews, sons, and daughters. The Beyer Automotive Group currently sells and services Volvo, Land Rover, Kia and Subaru across the greater Washington DC metropolitan area at six unique locations.

Offices: 1231 W Broad St, Falls Church, VA 22046, US

Automotive SalesVolvoKiaLand RoverSubaruand Automotive Service and RepairTransportationAutomotive
View all jobs at Don Beyer Volvo

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