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DLL Landscaping & Tree Service logoDLL Landscaping & Tree Service

Director of Operations

Columbus, Ohio, United States · On-site

$130k–$150k/yr

Senior

Benefits: 401(k) matching Bonus based on performance Company car Company parties Competitive salary Dental insurance Free food & snacks Health insurance Opportunity for advancement Paid time off Parental leave Training &…

Skills: Operational Leadership, Job Costing, Production Management, Labor Management, Operational Budgeting

DLL Landscaping & Tree Service logo

Director of Operations

DLL Landscaping & Tree Service

Columbus, Ohio, United States • On-site

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Senior

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  • $130k–$150k/yr
  • Full-time
  • high school, bachelor degree
  • 401(k) matching, Performance bonus, Company car, Company parties, Competitive salary, Dental insurance
  • Posted 29d ago
  • ~40 hrs/week

Responsibilities

The Director of Operations leads all field operations, production performance, and operational execution across landscape, grounds maintenance, and snow operations. This role is responsible for managing production managers, ensuring safety compliance, and aligning operational performance with financial targets.

Requirements

Requires a high school diploma (Bachelor's preferred) and at least 5 years of experience in the landscape industry. Candidates must have proven leadership experience managing commercial landscape operations in the $10-$30 million revenue range and hold a valid Ohio Driver's License.

Full job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Company car
  • Company parties
  • Competitive salary
  • Dental insurance
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • Vision insurance
Position Summary
The Director of Operations is responsible for leading all field operations, production performance, and operational execution across the organization. This role oversees Production Managers, Fleet & Safety functions, and Shop Operations to ensure services are delivered
safely, efficiently, profitably, and in alignment with company standards. The Director of Operations owns field productivity, job cost performance, operational efficiency, and execution of the company’s revenue-producing work. This role partners directly with the Director of Internal Operations to ensure operational performance aligns with financial targets, organizational
systems, and long-term strategic goals.

Reporting Structure
Reports to: CEO
Supervises: Production Managers, Fleet and Safety Manager,
Collaborates with: Director of Internal Operations and Ownership and Account Managers

Qualifications
High School Diploma or GED required
Bachelor’s Degree preferred (Business or related field)
Valid Ohio Driver’s License; must be insurable under company policy

Experience
5+ years of landscape industry experience
Proven leadership and management experience overseeing multiple departments
Strong understanding of job costing, production rates, labor management, and operational budgeting
Experience leading operations for a commercial landscape company in the $10-$30 million revenue range

Physical Requirements
Ability to walk job sites and inspect field work in varying weather conditions
Ability to operate company equipment when necessary

Work Environment
Combination of field oversight and office-based operational planning
Outdoor exposure during inspections and client visits
Flexibility during peak seasons and snow events

Core Responsibilities

Operational Leadership:
Oversee all field production activities across Landscape, Grounds Maintenance, and Snow Operations
Overseeing, managing, and executing all snow operations throughout the season, including:

  • Contract preparation
  • Site planning and route optimization
  • Resource planning and staffing
  • Event execution and response coordination
  • Equipment readiness and logistics
  • Maintaining service quality and operational efficiency
Ensure work is executed safely, on schedule, within budget, and to company quality standards
Establish clear operational priorities and communicate expectations to leadership team
Monitor daily productivity metrics and adjust strategy as needed

Production & Financial Accountability
Own labor productivity performance and departmental efficiency
Monitor job cost performance and immediately address budget variances
Execute operational strategy to meet or exceed company revenue and margin goals
Identify opportunities to increase revenue and reduce operational waste

Leadership Development
Lead, mentor, and develop Production Managers and Fleet & Safety leadership
Conduct performance evaluations for direct reports
Hold field leadership accountable to SOPs, quality standards, and financial targets
Execute disciplinary processes when necessary

Fleet & Asset Oversight
Oversee preventative maintenance program execution
Ensure equipment readiness and minimal downtime
Confirm proper documentation in Azuga and related systems
Maintain operational coordination between field and shop

Maintain operational coordination between field and shop
Administer and enforce company safety program
Ensure regulatory compliance across field and fleet operations
Promote an accident-free culture

Customer & Market Oversight
Support resolution of escalated client concerns
Conduct site visits and customer walkthroughs when necessary
Maintain awareness of market conditions and competitor activity
Protect company reputation through operational excellence

Strategic & Cross-Functional Collaboration
Partner with Director of Internal Operations to align production performance with financial reporting and organizational systems

Contribute to annual planning and operational forecasting
Assist in development and implementation of company policies
Provide executive-level reporting to CEO

Performance Expectations
Meet or exceed company labor productivity goals
Maintain job cost performance within budget
Eliminate return visits due to workmanship
Maintain accident-free workplace
Achieve operational revenue and margin targets

Professional Standards
Demonstrate strong executive leadership and composure under pressure
Communicate clearly and decisively across departments
Exhibit accountability, integrity, and operational discipline
Maintain professional appearance and conduct

15-25% Performance-based Annual Bonus

90 Day Benefits:
Company vehicle
Health and Dental Benefits (50% Employee Contribution)
2 Weeks Paid Time Off
Paid Holidays
Simple IRA with 3% Matching at 1 year

Related keywords

Landscape IndustryCommercial LandscapingSnow OperationsJob CostingProduction RatesLabor ProductivityAzugaSOPsFleet ManagementSafety ComplianceRevenue ManagementMargin GoalsOperational EfficiencyField OversightResource Planning

About DLL Landscaping & Tree Service

LinkedInVisit site

Outstanding Service, Distinctive Results

Industry
Facilities Services
Company size
51-200 employees
Founded
2009
Headquarters
Columbus, Ohio
LinkedIn followers
122

DLL Landscaping & Tree Service is a solutions-based company delivering comprehensive commercial landscaping, grounds maintenance, total tree care services, and snow and ice management throughout Central Ohio. DLL is family-owned and locally operated in Columbus, Ohio. Since its founding in 2009, DLL has assisted thousands of clients with their property needs. Our mission is to beautify properties, increase desirability, and ensure customer satisfaction. DLL Landscaping & Tree Service works with directly with owners, property managers or grounds supervisors of business, industrial parks, apartment and condominium communities, management companies, and municipalities ensuring you receive the highest quality service. Partnering with DLL offers continuity across the board to cover all your property’s needs. As a full-service provider you will always have a dedicated point of contact who is intimately familiar with your property and operations. This enhances the relationship and allows us to view your property in its entirety resulting in better service, consistency, and cost savings. Our clients tell us they like working with us because of our honest and transparent approach, our knowledge and experience, and our commitment to their satisfaction of their project. In an industry known for churning and burning employees and clients DLL has an impressively employee and client retention rate. Call Us Today for Contract Information and Professional Consultation 614-471-TREE (8733) or email: [email protected]

Offices: 3080 Lamb Ave, Columbus, Ohio 43219-2311, US

Commercial Grounds MaintenanceCommercial Tree ServicesCommercial Snow and Ice ManagementCommercial Landscape InstallationMunicipal Tree CareLandscape EnhancementsLandscape DevelopmentLandscape DesignMunicipal Grounds Maintenanceand Landscape Maintenance
View all jobs at DLL Landscaping & Tree Service

About DLL Landscaping & Tree Service

LinkedInVisit site

Outstanding Service, Distinctive Results

Industry
Facilities Services
Company size
51-200 employees
Founded
2009
Headquarters
Columbus, Ohio
LinkedIn followers
122

DLL Landscaping & Tree Service is a solutions-based company delivering comprehensive commercial landscaping, grounds maintenance, total tree care services, and snow and ice management throughout Central Ohio. DLL is family-owned and locally operated in Columbus, Ohio. Since its founding in 2009, DLL has assisted thousands of clients with their property needs. Our mission is to beautify properties, increase desirability, and ensure customer satisfaction. DLL Landscaping & Tree Service works with directly with owners, property managers or grounds supervisors of business, industrial parks, apartment and condominium communities, management companies, and municipalities ensuring you receive the highest quality service. Partnering with DLL offers continuity across the board to cover all your property’s needs. As a full-service provider you will always have a dedicated point of contact who is intimately familiar with your property and operations. This enhances the relationship and allows us to view your property in its entirety resulting in better service, consistency, and cost savings. Our clients tell us they like working with us because of our honest and transparent approach, our knowledge and experience, and our commitment to their satisfaction of their project. In an industry known for churning and burning employees and clients DLL has an impressively employee and client retention rate. Call Us Today for Contract Information and Professional Consultation 614-471-TREE (8733) or email: [email protected]

Offices: 3080 Lamb Ave, Columbus, Ohio 43219-2311, US

Commercial Grounds MaintenanceCommercial Tree ServicesCommercial Snow and Ice ManagementCommercial Landscape InstallationMunicipal Tree CareLandscape EnhancementsLandscape DevelopmentLandscape DesignMunicipal Grounds Maintenanceand Landscape Maintenance
View all jobs at DLL Landscaping & Tree Service

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