Dallas, Texas, United States · On-site
$17/hr–$17/hr
Job DetailsLevel: EntryJob Location: DALLAS, TX 75202Salary Range: $17.10 - $17.10 HourlyMuseum Experience Associate Department: Advancement Reports To: Museum Experience Manager FLSA Status: Part-Time/Non-Exempt Summary…
Skills: Customer Service, Cash Handling, POS Systems, Verbal Communication, Interpersonal Skills
Dallas, Texas, United States • On-site
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Serve as the primary point of contact for museum visitors by providing orientation, processing ticket purchases, and promoting memberships. Ensure high-quality visitor experiences while adhering to financial accounting and cash handling policies.
Candidates should ideally possess an associate or bachelor's degree and have at least one year of retail customer service and cash handling experience. Proficiency in Microsoft Office and POS systems is required, with Spanish fluency highly preferred.
Job DetailsLevel: EntryJob Location: DALLAS, TX 75202Salary Range: $17.10 - $17.10 HourlyMuseum Experience Associate
Reports To: Museum Experience Manager
FLSA Status: Part-Time/Non-Exempt
Summary
The Museum Experience Associate helps ensure that our visitors have the highest quality Museum experience.
Serve as a front-facing representative of the Museum and provide excellent customer service
Welcome and orient, and organize visitors upon their arrival
Receive and process ticket purchases via PatronManager (POS system)
Facilitate Dimensions in Testimony experience
Comply with all the Museum’s cash handling, financial accounting, and financial reporting policies and procedures
Promote Museum membership and assist with visitor enrollment
Answer phone, screen, and forward calls, take phone messages, and provide general information regarding the Museum, directions, exhibitions/events, and programs
Foster an environment of teamwork and commitment to the Museum’s mission
Perform other duties, tasks, projects, and responsibilities as needed
Qualifications
Availability for weekday and weekend shifts
Associate or bachelor's degree preferred, and/or pursing a higher education degree
Minimum 1 year preferred of recent cash handling and customer service experience in retail environment
Proficiency with Microsoft Excel, Outlook, and Patron Manager or other POS
Strong verbal communication skills and ability to communicate in English; fluency in Spanish highly preferred.
Ability to professionally interact with Museum Board and staff, donors, and external constituents
Excellent interpersonal skills
Ability to perform detail-oriented work
Ability to stand and walk for extended periods, including climbing stairs as needed
Competencies
Communication – Oral and Written
Integrity
Organization/Planning
Initiative
Collaboration/Teamwork
Dallas Holocaust and Human Rights Museum Core Values
Respect: We treat everyone with dignity and respect.
Empathy: We understand that people have varied experiences of struggle and triumph and we treat everyone with compassion.
Inclusivity: We value people's differences and strive to make the Museum accessible to all.
Excellence: We work to perform at the highest possible level in everything we do.
Integrity: We act ethically and transparently.
Courage: We are Upstanders.
The Dallas Holocaust and Human Rights Museum is an equal opportunity employer, we value and strongly encourage a diverse environment.
Applicants, please send cover letter referencing the job title and resume to [email protected]
We are dedicated to teaching the history of the Holocaust and advancing human rights.
The Dallas Holocaust and Human Rights is dedicated to teaching the history of the Holocaust and advancing human rights to combat prejudice, hatred, and indifference. A not-for-profit 501 (c) (3) since 1984, we were first known as the Dallas Memorial Center for Holocaust Studies. In 2005, the renamed Dallas Holocaust Museum/Center for Education and Tolerance opened at its transitional location in the historic West End district. The Museum hosted more than 86,000 visitors in 2017, among them 36,000 school children. A top-rated attraction in North Texas, the Museum is one of just a few Holocaust-related museums or centers in the United States and the only Holocaust museum serving North Central Texas, as well as the adjacent states of Oklahoma, Arkansas and Louisiana.
Offices: 300 N Houston St, Dallas, Texas 75202, US
We are dedicated to teaching the history of the Holocaust and advancing human rights.
The Dallas Holocaust and Human Rights is dedicated to teaching the history of the Holocaust and advancing human rights to combat prejudice, hatred, and indifference. A not-for-profit 501 (c) (3) since 1984, we were first known as the Dallas Memorial Center for Holocaust Studies. In 2005, the renamed Dallas Holocaust Museum/Center for Education and Tolerance opened at its transitional location in the historic West End district. The Museum hosted more than 86,000 visitors in 2017, among them 36,000 school children. A top-rated attraction in North Texas, the Museum is one of just a few Holocaust-related museums or centers in the United States and the only Holocaust museum serving North Central Texas, as well as the adjacent states of Oklahoma, Arkansas and Louisiana.
Offices: 300 N Houston St, Dallas, Texas 75202, US
