Detroit, Michigan, United States · On-site
Description Are you looking to be part of a high-performing team of go-getters who make a difference both on and off the court? Join the Detroit Pistons as we harness the power of basketball to unite our city, elevate ou…
Skills: Customer Relationship Management, Sales, Upselling, Cross-selling, Client Retention
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The role focuses on retaining and growing the membership base through proactive service and relationship building. It involves driving revenue via new business, upselling, and coordinating personalized member experiences and events.
A bachelor's degree and at least one year of sports industry experience are required. Candidates must have 1-2 years of experience in sales or customer service and proficiency with CRM and ticketing software.
Description
Are you looking to be part of a high-performing team of go-getters who make a difference both on and off the court? Join the Detroit Pistons as we harness the power of basketball to unite our city, elevate our fans, and drive lasting community impact.
As the Membership Experience Executive, you will focus on delivering outstanding customer experience by building and maintaining long-lasting relationships, providing proactive service, and exceeding member expectations while being responsible for retaining and growing the membership base. Driving revenue through New Business, Upselling and Cross-selling initiatives is crucial to success in this role. The Membership Experience team will build customer and fan loyalty by using personal touchpoints, offering unique experiences, and communicating information and details effectively.
What you’ll be doing
Requirements
We are proud to be an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace. Employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, marital status, veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.
We are dedicated to ensuring equal access throughout the employment process. Reasonable accommodations will be provided to qualified individuals with disabilities to enable participation in the application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require an accommodation, please contact us to request assistance.
Welcome to the LinkedIn page of the 1989, 1990, and 2004 NBA Champions, the Detroit Pistons.
Here in Detroit we know the meaning of hard work and pride. We are committed to the achievement of Tom Gores' mission to come together and thrill our fans and our community, and we would like your help in this endeavor. The Detroit Pistons are one of the NBA’s storied franchises, boasting five Finals appearances and three NBA championships. With talent and renewed energy, the Pistons are exceptionally positioned to compete in the NBA. Our organization has emphasized collaboration while underscoring the importance of helping every employee realize, improve, share and expand his or her talents.
Offices: 6201 2nd Ave, Detroit, Michigan 48202, US
View all jobs at Detroit PistonsWelcome to the LinkedIn page of the 1989, 1990, and 2004 NBA Champions, the Detroit Pistons.
Here in Detroit we know the meaning of hard work and pride. We are committed to the achievement of Tom Gores' mission to come together and thrill our fans and our community, and we would like your help in this endeavor. The Detroit Pistons are one of the NBA’s storied franchises, boasting five Finals appearances and three NBA championships. With talent and renewed energy, the Pistons are exceptionally positioned to compete in the NBA. Our organization has emphasized collaboration while underscoring the importance of helping every employee realize, improve, share and expand his or her talents.
Offices: 6201 2nd Ave, Detroit, Michigan 48202, US
View all jobs at Detroit Pistons