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Part-time
high school
Posted 1d ago
~40 hrs/week
Responsibilities
Suite Attendants are responsible for delivering food and beverage orders to suites while maintaining high standards of food quality and safety. They also assist in organizing pantries, clearing dishes, and providing support to servers and pantry coordinators during events.
Requirements
Candidates should possess excellent communication and organizational skills with a strong focus on customer service. Previous experience in a restaurant or arena setting is recommended but not required, and a high school diploma or equivalent is necessary.
Full job description
A great experience starts with you!
Join our team to help create and develop the future of live entertainment and sports in Orange County!
Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile.
Mission: To enrich the lives in our community through shared experiences, welcoming spaces, and responsible actions.
Vision: We will be the social and entertainment center of Orange County – a place where the cultural kaleidoscope of the region converges and connects. Our vibrant, rich collection of experiences will celebrate the diversity of our community.
Values: Be Safe | Do the Right Thing | Be Generous | Include Everyone | Make it Easy | Be Bold
Job Title:
Suite Attendant
Pay Details:
The starting hourly rate for this position is $19.50 per hour.
Suite Attendants are responsible for delivering quality hospitality and customer service. They work closely with Pantry Coordinators and Servers to ensure accurate and timely delivery of food and beverage orders to suites on both the main and club levels. Suite Attendants help uphold food quality, proper hold times, and safety and sanitation standards within the department. They also support additional tasks as assigned by the Food & Beverage Management team. Before and during events, Suite Attendants assist in efficiently preparing suite orders, and during service, they provide support to Servers and Pantry Coordinators as needed. After events, they help clear dishes from suites and reorganize the pantry.
Responsibilities
Transport pre-ordered food from the pantry to the suites via a tri-level cart
Organize refrigerators with correct beverage orders
Clean the suites after guests leave
Maintain clear communication with the Pantry Coordinators
Clean Pantry/maintain a clean and organized workspace
Complete the assigned side work for the night
Visit the warehouse on the service level as needed to acquire items low in stock
Professionally communicate with suite guests during order delivery
Assist suite attendants with their needs during periods of high sales volume
Keep up to date knowledge of the food and beverage menu items and accompaniments
Be comfortable with the arena and know how to navigate personally, as well as assist guests
Support any other Food & Beverage departments as needed
Other tasks as assigned by supervisors and/or managers
Help maintain and ensure excellent customer service
Follow, adhere, and practice the Safety and Sanitation standards set forth by the Food & Beverage Department, including but not limited to:
Social distancing
Use of face mask/covering when in common areas, presence of guests, and where Social Distancing is not possible
Use of gloves when handling guest food or beverage
Cleaning and sanitizing high-contact surfaces that are frequently used by guests and fellow employees
Frequent handwashing, regardless of the use of gloves
Skills
Previous restaurant or arena work is recommended but not required
Possess excellent written and verbal communication skills
Ability to multi-task
Strong attention to detail and proven customer service skills
Exceptional organization and prioritization are a must
Work a flexible schedule, as hours are subject to change each week
Work schedules are based on scheduled games, concerts, and other events
Must be able to work in an environment with fluctuating temperatures
Knowledge, Skills and Experience
Education - High School Diploma or Equivalent
Experience Required - 0-1 Year
This position is on-site.
Company:
Anaheim Arena Management, LLC (F&B)
Our Commitment:
We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws. We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
Thanks for your interest in becoming part of OCVIBE!
The official LinkedIn page of the Anaheim Ducks Hockey Club!
Industry
Spectator Sports
Company size
201-500 employees
Founded
1993
Headquarters
Anaheim, CA
LinkedIn followers
21,789
The official LinkedIn page of the Anaheim Ducks hockey club. Based in Anaheim, California, the Anaheim Ducks are members of the Pacific Division of the Western Conference of the National Hockey League (NHL). The Ducks play their home games at Honda Center.
Offices: 2695 East Katella Ave, Anaheim, CA 92806, US
The official LinkedIn page of the Anaheim Ducks Hockey Club!
Industry
Spectator Sports
Company size
201-500 employees
Founded
1993
Headquarters
Anaheim, CA
LinkedIn followers
21,789
The official LinkedIn page of the Anaheim Ducks hockey club. Based in Anaheim, California, the Anaheim Ducks are members of the Pacific Division of the Western Conference of the National Hockey League (NHL). The Ducks play their home games at Honda Center.
Offices: 2695 East Katella Ave, Anaheim, CA 92806, US