New York, New York, United States · On-site
$90k–$100k/yr
About Us Obligo builds trust between landlords and renters using financial technology, eliminating the burden of security deposits. Property owners and managers use Obligo to streamline their operations, defend themselve…
Skills: Customer Success Management, Account Management, B2B SaaS, Customer Onboarding, Relationship Building
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Manage a portfolio of customer accounts to drive satisfaction, retention, and growth throughout the customer lifecycle. Act as a trusted advisor and the voice of the customer to internal teams like Product and Sales.
Requires 3+ years of experience in a customer-facing B2B SaaS role, preferably in PropTech. A bachelor's degree in Business, Marketing, or Engineering is preferred.
Obligo builds trust between landlords and renters using financial technology, eliminating the burden of security deposits. Property owners and managers use Obligo to streamline their operations, defend themselves from fraud, and make their listings more appealing to renters.
We are seeking a Customer Success Manager to build successful partnerships with property management companies nationwide. Reporting to the VP of Revenue & Operations, you will be responsible for managing a portfolio of customer accounts, helping customers achieve their business goals, and turning satisfied customers into long-term advocates of Obligo.
In this role, you will own customer relationships throughout the lifecycle—from onboarding through adoption, and growth. You'll work closely with Sales, Product, R&D, Data, and Marketing to deliver an outstanding customer experience while serving as a trusted advisor to your customers.
Ability to work out of our New York City office.
Salary Range: $90,000–$100,000
We rid landlords & renters from the burden of security deposits
Obligo powers the rental experience of the future and builds trust between renters and landlords through financial technology, making the rental process as simple as checking in and out of a hotel. In 2018, brothers Roey Dor and Omri Dor founded Obligo to streamline rental operations, boost bottom lines, power a superior resident experience and comply with ever-changing regulations. Obligo’s holistic solution suite today includes a flexible credit-backed deposit alternative, and automated electronic deposit refunds, complemented by powerful integrations with industry leading software. For more information, schedule a demo today.
Offices: 900 Broadway, Floor 5, New York, New York 10003, US · 46 Herbert Samuel st, Office floor, Tel Aviv, Tel Aviv 6330303, IL
We rid landlords & renters from the burden of security deposits
Obligo powers the rental experience of the future and builds trust between renters and landlords through financial technology, making the rental process as simple as checking in and out of a hotel. In 2018, brothers Roey Dor and Omri Dor founded Obligo to streamline rental operations, boost bottom lines, power a superior resident experience and comply with ever-changing regulations. Obligo’s holistic solution suite today includes a flexible credit-backed deposit alternative, and automated electronic deposit refunds, complemented by powerful integrations with industry leading software. For more information, schedule a demo today.
Offices: 900 Broadway, Floor 5, New York, New York 10003, US · 46 Herbert Samuel st, Office floor, Tel Aviv, Tel Aviv 6330303, IL
