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Full-time
Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Benefits, 401(k) Plan
Posted 6d ago
Apply by Jul 2
~37 hrs/week
Responsibilities
The role involves managing patient inquiries, scheduling appointments, and greeting patients to ensure a high level of satisfaction. Additionally, the representative handles financial arrangements for treatment plans and maintains the waiting area.
Requirements
Preferred experience in a dental or medical office and knowledge of HMO/PPO insurance plans. Candidates must possess exceptional customer service skills and experience answering telephones.
Full job description
Overview
$1000 Sign on Bonus
Austin Children's Dentistry is looking for a Patient Service Representative in Leander, TX, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.
Position Overview:
This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.
Health, dental, and vision insurance (individual and family coverage)
Life insurance and disability benefits
401(k) plan
Team-oriented work environment with access to modern dental technology
How to Apply:If you are a dedicated Patient Service Representatives looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV.
Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!
Responsibilities
Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
Respond to patient questions and or concerns according to DCA Policies
Answering Telephones
Scheduling Appointments
Maintaining Appointment Book
Confirming Appointments
Follow up on no shows/cancellation of Appointments
Register Patients on sign in sheet
Post charges and payments to patient accounts
Checking voicemail on a daily basis
Maintain a clean and friendly waiting area for patients
Qualifications
Qualifications:
Experience working in a dental, medical, or other health-care office, preferred
Knowledge of insurance plans (HMO/PPO), is a plus
Experience answering telephone
Must have exceptional customer service skills
Legal Disclaimer:We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.
Related keywords
Patient Service RepresentativeDentistryHMOPPOPatient CareMedical OfficeHealthcare AdministrationTreatment PlansPatient SchedulingOral Health
As one of the country’s largest dental support organizations, we have more than 400 affiliated dental practices in 24 states.
Founded in 1991 and headquartered in Sarasota, FL, Dental Care Alliance supports more than 400 affiliated dental practices in 24 states, making it one of the largest multi-branded dental support organizations in the country. DCA-affiliated practices provide a full suite of dental services, including general dentistry, hygiene, pediatric dentistry, orthodontics, endodontics, periodontics and oral surgery.
Our platform is powerful and cultivates lasting relationships. Experienced, licensed Clinical Directors ensure superior standards of care, and our affiliated dentists share our commitment to practicing with honesty, integrity and compassion. The future is now.
We’re committed to continually advancing our offices and clinical teams through ongoing training and access to the latest advancements in treatment and equipment. We provide the support necessary to allow our providers to focus on the one thing that matters most: the patients. We invest in our practices and our teams to empower them to stay focused and committed to quality care.
Just as each tooth has a counterpart and a strong support system, we are a team working together toward the common goal of providing patients with an exceptional dental experience. Teamwork is what makes a smile, and it’s how we work. It’s always been our philosophy that happy dentists equal healthy smiles. Our model is optimized for growth. Our mission is superior, streamlined, patient-focused dental care.
All DCA practices benefit from our successful dental practice model with consolidated support. We provide:
• Human resources, payroll and benefits
• Marketing
• Purchasing
• Accounting & accounts payable
• Insurance support
• Facility support
• Staff training and C.E. courses
• OSHA compliance
• CPR certification
• Integrated information technology
Offices: 6240 Lake Osprey Dr, Sarasota, FL 34240, US
dentaldentistrydentistdental hygienedental assistantstreatment plan coordinatororthodonticsperiodonticsoral surgerypediatric dentist
As one of the country’s largest dental support organizations, we have more than 400 affiliated dental practices in 24 states.
Founded in 1991 and headquartered in Sarasota, FL, Dental Care Alliance supports more than 400 affiliated dental practices in 24 states, making it one of the largest multi-branded dental support organizations in the country. DCA-affiliated practices provide a full suite of dental services, including general dentistry, hygiene, pediatric dentistry, orthodontics, endodontics, periodontics and oral surgery.
Our platform is powerful and cultivates lasting relationships. Experienced, licensed Clinical Directors ensure superior standards of care, and our affiliated dentists share our commitment to practicing with honesty, integrity and compassion. The future is now.
We’re committed to continually advancing our offices and clinical teams through ongoing training and access to the latest advancements in treatment and equipment. We provide the support necessary to allow our providers to focus on the one thing that matters most: the patients. We invest in our practices and our teams to empower them to stay focused and committed to quality care.
Just as each tooth has a counterpart and a strong support system, we are a team working together toward the common goal of providing patients with an exceptional dental experience. Teamwork is what makes a smile, and it’s how we work. It’s always been our philosophy that happy dentists equal healthy smiles. Our model is optimized for growth. Our mission is superior, streamlined, patient-focused dental care.
All DCA practices benefit from our successful dental practice model with consolidated support. We provide:
• Human resources, payroll and benefits
• Marketing
• Purchasing
• Accounting & accounts payable
• Insurance support
• Facility support
• Staff training and C.E. courses
• OSHA compliance
• CPR certification
• Integrated information technology
Offices: 6240 Lake Osprey Dr, Sarasota, FL 34240, US
dentaldentistrydentistdental hygienedental assistantstreatment plan coordinatororthodonticsperiodonticsoral surgerypediatric dentist