Hamburg, Germany · Hybrid
Join the Team! DELTA-SPORT ist ein inhabergeführtes, mittelständisches Unternehmen mit über 30 Jahren Erfahrung in der Herstellung von Hartwaren und ein zuverlässiger, professioneller Partner des Handels. Wir sind ein en…
Skills: Customer Communication, Complaint Management, Ticket Systems, CRM Systems, MS Office
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Handle customer communication via phone and email and manage incoming complaints through a ticket system. Process standard cases independently and escalate complex issues to third-level support while adhering to service level agreements.
Requires a completed commercial vocational training or equivalent qualification with proficiency in MS Office and CRM/ticket systems. Candidates should be solution-oriented, communicative, and able to remain calm under high workloads.
Hier werden aus Visionen Produkte
DELTA-SPORT is an owner-operated, mid-sized commercial enterprise. An enterprise with over 25 years of experience and a long history in the manufacture of hard goods and textiles. Major key factors are a feature of our success: for a start, the Hamburg location, a strong foundation from which we control our sustainable and qualitatively sophisticated production in Europe and in Asia. We are always transparent, innovative, and efficient in this. Moreover, our customers and partners can always rely on us. As a passionate company in Northern Germany with 75 employees and a global set-up, we continue constantly to invest in new markets. Since only in this way can our customers be certain of the highest level of quality and service that they always expect from a company steeped in tradition in the way we are.
Offices: Wragekamp 6, Hamburg, HH 22397, DE · No. 2 Lane 134 Xinle Road, Shanghai, Shanghai 200031, CN · 43-45 Ho Tung Mau Street, Ho Chi Minh City, Ho Chi Minh City 1, VN
Hier werden aus Visionen Produkte
DELTA-SPORT is an owner-operated, mid-sized commercial enterprise. An enterprise with over 25 years of experience and a long history in the manufacture of hard goods and textiles. Major key factors are a feature of our success: for a start, the Hamburg location, a strong foundation from which we control our sustainable and qualitatively sophisticated production in Europe and in Asia. We are always transparent, innovative, and efficient in this. Moreover, our customers and partners can always rely on us. As a passionate company in Northern Germany with 75 employees and a global set-up, we continue constantly to invest in new markets. Since only in this way can our customers be certain of the highest level of quality and service that they always expect from a company steeped in tradition in the way we are.
Offices: Wragekamp 6, Hamburg, HH 22397, DE · No. 2 Lane 134 Xinle Road, Shanghai, Shanghai 200031, CN · 43-45 Ho Tung Mau Street, Ho Chi Minh City, Ho Chi Minh City 1, VN
