Your mission We’re looking for a Head of Engineering to take full ownership of our technology and lead a small, senior engineering team. You set the technical direction, keep the quality bar high, and make sure we keep s…
Your mission Design and build LLM-powered AI agents that automate support workflows across Zendesk, Intercom, and internal systems.Develop agents that understand requests, plan next steps, retrieve relevant context, take…
Skills: LLM, GenAI, Agentic AI Systems, MLOps, Python
Your mission Design, build, and maintain the backend architecture of deeploi’s platform — with a focus on scalability, reliability, and clean code.Own features end-to-end: from planning and architecture to deployment and…
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Full-time
Virtual share package, Public transport ticket, Urban Sports Club, EGYM, Corporate benefits
Posted 1d ago
~40 hrs/week
Responsibilities
You will lead a senior engineering team, set technical direction, and ensure high-quality delivery across distributed systems and infrastructure. Additionally, you will act as a technical partner to founders and product leadership while overseeing security, compliance, and the development of AI-driven support agents.
Requirements
The role requires over 10 years of software engineering experience with a proven track record of leading senior teams in early-stage startup environments. You must possess deep expertise in TypeScript, Node.js, React, and AWS, along with a pragmatic, product-focused mindset.
Full job description
Your mission
We’re looking for a Head of Engineering to take full ownership of our technology and lead a small, senior engineering team. You set the technical direction, keep the quality bar high, and make sure we keep shipping, as a close sparring partner to our founders and product leadership. You lead the team day to day and still roll up your sleeves when a problem needs your hands on it. YOUR RESPONSIBILITIES
Lead a small, highly experienced engineering team (5 people): set clear priorities, delegate real ownership, and keep people growing through 1:1s, code-review guidance, and technical sparring.
Own engineering quality: reliable standards, architectural reviews, production readiness, and the final gate before release.
Act as technical sparring partner for founders, product, and design, and drive delivery end-to-end: from solution design to production, in short cycles, including advancing our SaaS onboarding.
Oversee the architecture across distributed systems, APIs, desktop applications, our AWS infrastructure and internal DevOps platform, and a multi-repository codebase with solid infrastructure-as-code, CI/CD, and observability behind it.
Own security and compliance in practice: ISO continuity, least-privilege access, secrets management, PKI, and supply-chain security, including recurring audits and technical due diligence.
Push our production AI support agent further: more automated ticket resolution, production-grade RAG, tool calling, evaluations, guardrails, and monitoring.
Your profile
10+ years in software engineering, with proven experience leading and developing a small, senior team.
You’ve grown up in early-stage startups (seed to Series B) and know that stage, a purely corporate or enterprise background wouldn’t be the right fit here.
Deep expertise in TypeScript, Node.js, and React, solid with Python and PostgreSQL, and confident across APIs, distributed systems, production debugging, and multi-repo setups.
Advanced AWS knowledge and real ownership of cloud-native production: infrastructure as code, GitOps, CI/CD, observability, plus a practical security mindset and calm judgement during incidents.
Production experience with AI agents: RAG, tool calling, workflow automation, evaluations, guardrails, monitoring, approached as software engineering, not model training or ML research.
Product-minded and pragmatic: business-focused judgement, no overengineering, and a high shipping cadence. Fluent in English (C1); German is a plus.
Nice to have:
Desktop applications: Electron, native macOS and Windows apps, gRPC, mTLS, secure storage, code signing, automated updates, and staged rollouts.
Direct involvement in ISO certification, recurring audits, and technical due diligence.
Why us?
High impact and real ownership from day one: no bureaucracy, no endless approval loops.
A small, ambitious team in Berlin and Munich, backed by top European VCs including Atomico and Cherry Ventures.
Benefits: public transport ticket or Urban Sports Club/EGYM, Corporate Benefits.
Well-equipped offices in Berlin and Munich.
We are looking forward to receiving your application! Your deeploi Team
About us
Make millions of people work better every day. We seek bright brains to join the IT revolution and build Europe’s #1 IT Operating System. deeploi was founded in 2023 and is backed by leading European investors including Atomico and Cherry Ventures to rethink how IT is done. IT as a Service – not as a struggle: We are building an all-in-one IT platform, combined with premium support. From user on- and offboarding, to service and support, cybersecurity and device management – deeploi covers the entire scope of a company´s IT department.
Related keywords
Head of EngineeringTypeScriptNode.jsReactPythonPostgreSQLAWSDistributed systemsInfrastructure as codeCI/CDObservabilityAI agentsRAGSecurityISO certificationGitOps
Building Europe's #1 trusted IT platform to turn the working world's IT pain into peace.
Industry
Software Development
Company size
11-50 employees
Founded
2023
Headquarters
Berlin, BE
LinkedIn followers
5,540
Total funding
$10M
deeploi is an all-in-one IT management platform. We combine automation with personal expert support so your team can stop spending time on routine IT.
We’re a team of 50+ people (and 4 office dogs) working from Berlin and Munich, driven by startup ambition, humor and team spirit.
With deeploi, companies get a full IT department in one platform: onboarding, offboarding, device management, cybersecurity, SaaS management, compliance, and unlimited IT support.
What that looks like in practice:
→ Onboard new hires in under 5 minutes
→ Order, configure, and ship devices in a few clicks
→ Fully secured, encrypted, and GDPR-compliant laptops from the very start
→ Track every device, user, and license in one real-time dashboard
→ Offboard leavers cleanly: accounts, data transfers, license recovery
→ Unlimited IT support with a 12-minute average response time
We are trusted by 200+ companies across Europe. Startups, agencies, consultancies, and scaling SMBs from 30 to 500+ employees.
4.8/5 ⭐ on OMR Reviews
99% customer satisfaction
17,000+ users managed
20+ years of IT experience
ISO 27001 certified | GDPR compliant
🧑💻 Whether you want to hand off your IT or work at deeploi, we would love to hear from you:
→ deeploi.io/kontakt-deeploi
→ deeploi.io/about-us
Offices: Lobeckstraße 36, Berlin, BE 10969, DE · Sandstraße 33, Munich, Bavaria 80335, DE
Building Europe's #1 trusted IT platform to turn the working world's IT pain into peace.
Industry
Software Development
Company size
11-50 employees
Founded
2023
Headquarters
Berlin, BE
LinkedIn followers
5,540
Total funding
$10M
deeploi is an all-in-one IT management platform. We combine automation with personal expert support so your team can stop spending time on routine IT.
We’re a team of 50+ people (and 4 office dogs) working from Berlin and Munich, driven by startup ambition, humor and team spirit.
With deeploi, companies get a full IT department in one platform: onboarding, offboarding, device management, cybersecurity, SaaS management, compliance, and unlimited IT support.
What that looks like in practice:
→ Onboard new hires in under 5 minutes
→ Order, configure, and ship devices in a few clicks
→ Fully secured, encrypted, and GDPR-compliant laptops from the very start
→ Track every device, user, and license in one real-time dashboard
→ Offboard leavers cleanly: accounts, data transfers, license recovery
→ Unlimited IT support with a 12-minute average response time
We are trusted by 200+ companies across Europe. Startups, agencies, consultancies, and scaling SMBs from 30 to 500+ employees.
4.8/5 ⭐ on OMR Reviews
99% customer satisfaction
17,000+ users managed
20+ years of IT experience
ISO 27001 certified | GDPR compliant
🧑💻 Whether you want to hand off your IT or work at deeploi, we would love to hear from you:
→ deeploi.io/kontakt-deeploi
→ deeploi.io/about-us
Offices: Lobeckstraße 36, Berlin, BE 10969, DE · Sandstraße 33, Munich, Bavaria 80335, DE