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Jobs at Decagon (Now Hiring) — 12 open

Decagon logoDecagon

Enablement Operations Manager

San Francisco, California, United States · On-site

$135k–$165k/yr

Mid level$481M raised

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash …

Skills: Program Management, Sales Enablement, Operational Process Improvement, Onboarding Management, Stakeholder Coordination

Decagon logoDecagon

Technical Enablement Manager

San Francisco, California, United States · On-site

$190k–$235k/yr

Senior$481M raised

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash …

Skills: Technical Enablement, Solutions Engineering, Program Management, Cross-functional Collaboration, Onboarding

Decagon logoDecagon

Field Enablement Manager

San Francisco, California, United States · On-site

$190k–$235k/yr

Senior$481M raised

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash …

Skills: GTM Enablement, Sales Training, Program Management, Project Management, Cross-functional Collaboration

Decagon logoDecagon

Senior GTM Recruiter

San Francisco, California, United States · Hybrid

$180k–$240k/yr

Mid level$481M raised

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash …

Skills: Full-cycle Recruiting, GTM Hiring, Stakeholder Management, Candidate Engagement, Interview Process Optimization

Decagon logoDecagon

Senior Software Engineer, Platform Engineering

New York, New York, United States · On-site

$200k–$400k/yr

Senior$481M raised

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash …

Skills: Python, TypeScript, JavaScript, CI/CD, Kubernetes

Decagon logoDecagon

Senior Software Engineer, Platform Engineering

San Francisco, California, United States · On-site

$200k–$400k/yr

Senior$481M raised

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash …

Skills: Platform Engineering, CI/CD, Python, TypeScript, JavaScript

Decagon logoDecagon

Product Manager, Duet

San Francisco, California, United States · On-site

$232k–$290k/yr

Senior$481M raised

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash …

Skills: Product Management, AI Product Development, Developer Tooling, Enterprise Software, Technical Acumen

Decagon logoDecagon

Senior Agent Product Manager - Sydney

Australia · On-site

Senior$481M raised

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash …

Skills: Product Management, AI Agent Design, Executive Presence, Strategic Roadmap Planning, Technical Acumen

Decagon logoDecagon

Enterprise Account Executive

Australia · On-site

Senior$481M raised

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash …

Skills: Enterprise Sales, Lead Generation, Pipeline Generation, Complex Solution Sales, Negotiation

Decagon logoDecagon

Staff Software Engineer, Agents

San Francisco, California, United States · On-site

$200k–$400k/yr

Senior+$481M raised

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash …

Skills: Python, Typescript, Asynchronous Programming, AI Agent Design, Multi-modal Models

Decagon logoDecagon

Brand Designer

San Francisco, California, United States · On-site

$160k–$200k/yr

Senior$481M raised

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash …

Skills: Brand Design, Art Direction, Figma, Adobe Creative Suite, Typography

Decagon logoDecagon

Head of Industry Marketing

San Francisco, California, United States · On-site

$195k–$235k/yr

Senior+$481M raised

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash …

Skills: Go-To-Market Strategy, Product Marketing, Industry Marketing, Messaging And Positioning, Sales Enablement

Decagon logo

Enablement Operations Manager

Decagon

San Francisco, California, United States • On-site

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Mid level

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  • $135k–$165k/yr
  • Full-time
  • Unlimited vacation policy, Medical insurance, Dental insurance, Vision insurance, Life insurance, Disability benefits
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

The role focuses on scaling the operational foundation of onboarding and enablement programs for the GTM organization. This includes managing systems, content, and resources to drive field readiness and execution at scale.

Requirements

Candidates need 3+ years of experience in enablement, program management, or operations with strong organizational and communication skills. Experience in high-growth SaaS environments and familiarity with AI tools is highly preferred.

Full job description

About Decagon

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.

Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.

We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.

We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.

About the Team

Decagon’s GTM Productivity team is focused on building a world-class revenue engine. We believe great enablement unlocks individual performance while helping the business scale through faster ramp, stronger execution, and higher productivity across the field.

About The Role

Decagon is looking for a Field Enablement Operations Manager to help scale the systems, programs, and operational processes that power our GTM organization. You'll play a key role in ensuring onboarding, training, content, and field programs operate seamlessly as we continue to grow.

This role sits at the intersection of enablement, operations, and program management, partnering closely with stakeholders across the business to help drive field readiness and execution at scale.

In this role, you will

  • Own the operational foundation of onboarding and enablement programs

  • Manage the systems, content, and resources that support our field teams

  • Support the execution of training, certifications, and key field initiatives

  • Partner cross-functionally to improve processes and drive alignment across the organization

  • Help scale the infrastructure and programs that enable a high-performing GTM team

Your background looks something like this

  • 3+ years of experience in enablement, program management, operations, learning & development, or related roles

  • Strong organizational skills and attention to detail

  • Experience managing projects and coordinating across multiple stakeholders

  • Ability to thrive in fast-moving environments and drive work independently

  • Strong communication skills and an execution-oriented mindset

Even better if you have

  • Experience supporting sales, customer-facing, or technical field teams

  • Experience with enablement, learning, or content management platforms

  • Experience supporting onboarding, training, or certification programs

  • Experience in a high-growth SaaS or startup environment

  • Familiarity with AI tools and modern productivity workflows

Benefits

We proudly offer the following benefits for our full-time employees:

  • Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)

  • Medical, Dental, and Vision benefits for you and your family

  • Life Insurance and Disability Benefits

  • Retirement Plan (e.g., 401K, pension)

  • Parental Leave

  • Fertility and family building benefits through Carrot

  • Daily lunches and snacks in the office to keep you at your best

These benefits are described in more detail in Decagon’s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.

Related keywords

Conversational AIGTM ProductivitySaaSEnablement PlatformsLearning Management SystemsField ReadinessAI ToolsProductivity WorkflowsCertification ProgramsRevenue Engine

About Decagon

LinkedInVisit site

Empowering every brand to deliver concierge customer experiences.

Industry
Software Development
Company size
201-500 employees
Founded
2023
Headquarters
San Francisco, California
LinkedIn followers
64,772
Total funding
$481M

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Chime, Oura Health, 1-800-FLOWERS.COM, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.

Offices: 100 1st St, San Francisco, California 94105, US · 61 W 23rd St, New York, NY 10010, US · 50 York Way, London, England N7 9QF, GB

AI Agents and Conversational AISoftwareGenerative AIArtificial Intelligence (AI)Machine Learning
View all jobs at Decagon

About Decagon

LinkedInVisit site

Empowering every brand to deliver concierge customer experiences.

Industry
Software Development
Company size
201-500 employees
Founded
2023
Headquarters
San Francisco, California
LinkedIn followers
64,772
Total funding
$481M

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Chime, Oura Health, 1-800-FLOWERS.COM, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.

Offices: 100 1st St, San Francisco, California 94105, US · 61 W 23rd St, New York, NY 10010, US · 50 York Way, London, England N7 9QF, GB

AI Agents and Conversational AISoftwareGenerative AIArtificial Intelligence (AI)Machine Learning
View all jobs at Decagon

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