Bogota, Capital District, RAP (Especial) Central, Colombia · Hybrid
About DEUNA 🧡 DEUNA is a rapidly growing startup revolutionizing global commerce with ATHIA, our AI-powered orchestration and payments platform that helps large enterprises boost approval rates, reduce costs, and unlock…
Skills: Technical Project Management, Merchant Integrations, API Integration, SDKs, Payment Gateways
Bogota, Capital District, RAP (Especial) Central, Colombia · Hybrid
About DEUNA 🧡 DEUNA is a rapidly growing startup revolutionizing global commerce with ATHIA, our AI-powered orchestration and payments platform that helps large enterprises boost approval rates, reduce costs, and unlock…
Skills: React, Next.js, TypeScript, Golang, Python
San Francisco, California, United States · Remote OK
About DEUNA 🧡 DEUNA is a rapidly growing startup revolutionizing global commerce with ATHIA, our AI-powered orchestration and payments platform that helps large enterprises boost approval rates, reduce costs, and unlock…
Skills: Technical Program Management, Payment Orchestration, API Integration, System Architecture, Distributed Systems
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Own the merchant onboarding and integration journey by preparing technical documentation and managing go-live timelines. Coordinate between merchants and internal product teams to resolve blockers and ensure high-quality payment flow deployments.
Requires 3+ years of experience in technical project management or integrations, preferably within Fintech or SaaS. Must be fluent in English and Spanish with a strong technical understanding of APIs and payment systems.
About DEUNA 🧡
DEUNA is a rapidly growing startup revolutionizing global commerce with ATHIA, our AI-powered orchestration and payments platform that helps large enterprises boost approval rates, reduce costs, and unlock new revenue. Built by the team behind DEUNA—the fastest-growing Commerce OS in Latin America—ATHIA combines payment intelligence, checkout optimization, and data orchestration in one powerful solution.
With deep integrations across 300+ PSPs and alternative payment methods, and over 20% of Mexico’s digital economy running through our platform, we simplify global payments through a single integration and centralized reconciliation.
We are a rapidly growing startup expanding into the U.S. to meet the urgent needs of large retailers, marketplaces, airlines, and QSRs. Join us to shape the future of payments! 🚀
Visit https://www.deuna.com/ to learn more about us!
\nAs an Implementation Manager, you will take full ownership of the merchant onboarding and integration journey after pre-sales closes the technical design.
You will prepare integration packages, build go-live plans, answer technical questions, coordinate internal teams for product developments, and ensure high-quality and on-time merchant go-lives.
You will be measured not only by the speed of onboarding but also by the quality of the go-live — making sure every flow, exception, and integration need is correctly addressed and tested.
Prepare and deliver a full Statement of Work (SOW) for the merchant, including:
Test credentials
API documentation
Integration diagrams
Any project-specific technical material
Define and align a Go-Live Timeline:
Work with the merchant to break down the project into phases (if needed)
Identify key milestones, dependencies, and risks
Be the merchant’s main technical point of contact during integration:
Support the merchant’s technical team with questions, troubleshooting, best practices, and clarifications
Own and push timelines:
Ensure the merchant and internal teams are meeting the project deadlines
Actively manage risks, delays, and escalations
Collaborate closely with the Product and Engineering teams to:
Escalate and prioritize integration blockers
Follow up on new developments and product features required by the merchant
Build UAT (User Acceptance Testing) matrices:
Internal-facing UAT matrices to align Product teams on the development acceptance criteria
Merchant-facing UAT matrices to ensure the merchant tests every critical payment flow and use case
Drive a clean go-live process:
Monitor launch success
Ensure operational readiness of all flows (payment success, failure handling, refunds, tokenization, etc.)
Post-go-live support:
Stay engaged for 3 weeks after go-live to ensure stability before handing off the account.
3+ years of experience in technical project management, technical account management, merchant integrations, or technical consulting — preferably in Fintech, Payments, or SaaS companies.
Strong technical understanding of payment integrations (APIs, SDKs, payment gateways, fraud vendors, alternative payment methods).
Exceptional project management skills: timeline creation, stakeholder management, risk mitigation.
Client-facing experience: comfortable leading technical conversations with merchant engineering teams.
Organized and proactive: capable of running multiple integration projects at the same time.
Fluent in Spanish and English.
Startup or high-growth tech environment experience is a plus.
What will you find when you join DEUNA?
- A multicultural team distributed throughout LATAM
- Dynamism, agility and constant innovation
- Being part of a high-impact solution for an entire region
- The best tools and technology to operate
- Being part of the startup culture.
- We are in full expansion!
Benefits:
Vacations and additional PTO 🏝️
Remote work from anywhere 💻
Economic support for health insurance, internet and cell phone line📱🌐
We all own DEUNA, we offer stock options 💸
Learning and development platform 📚
Multidisciplinary, diverse and dynamic team 🧡
Growth and career path 🚀
Be part of a dynamic team that's creating the next generation payments platform.
Join us at DEUNA!
DEUNA is proud to be an equal opportunity employer. We value and celebrate diversity and inclusion in our workplace. All employment decisions at DEUNA are made without discrimination based on nationality, race, ethnicity, religion, gender, sexual orientation, gender identity or expression, marital status, color, disability, or any other characteristic protected by law.
The unified platform to simplify global payments & power next-gen commerce
DEUNA is the go-to payment infrastructure partner for large, global, multi-market enterprises expanding their global footprint. Trusted by leading global brands. DEUNA connects businesses with over 350 certified integrations to payment providers. Our platform simplifies complex ecosystems, enabling localized payment experiences with global scalability. We are launching Athia, our agentic payments intelligence transforming data into growth through three principles: a unified foundation eliminating fragmentation, continuous opportunity generation surfacing real-time growth levers, and instant execution on insights that accelerate results. DEUNA powers nearly 30% of e-commerce volume across key regions. Now, we’re embedding intelligence directly into that infrastructure to help enterprises optimize operations, recover revenue, and unlock strategic value from every transaction.
Offices: New York City, New York, US · Palo Alto, California 94305, US · Miami, Florida 33131, US · Quito, EC · Bogota, CO
The unified platform to simplify global payments & power next-gen commerce
DEUNA is the go-to payment infrastructure partner for large, global, multi-market enterprises expanding their global footprint. Trusted by leading global brands. DEUNA connects businesses with over 350 certified integrations to payment providers. Our platform simplifies complex ecosystems, enabling localized payment experiences with global scalability. We are launching Athia, our agentic payments intelligence transforming data into growth through three principles: a unified foundation eliminating fragmentation, continuous opportunity generation surfacing real-time growth levers, and instant execution on insights that accelerate results. DEUNA powers nearly 30% of e-commerce volume across key regions. Now, we’re embedding intelligence directly into that infrastructure to help enterprises optimize operations, recover revenue, and unlock strategic value from every transaction.
Offices: New York City, New York, US · Palo Alto, California 94305, US · Miami, Florida 33131, US · Quito, EC · Bogota, CO
