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Asheville, North Carolina, United States · On-site
$31/hr–$50/hr
Senior
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Service and Solutions Account Manager - Commercial HVAC - Austin
Austin, Texas, United States · Hybrid
$74k–$120k/yr
Mid level
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Full-time
associate degree
Posted 5d ago
~40 hrs/week
Responsibilities
The Project Manager oversees daily operations, including scheduling technicians, managing project timelines, and ensuring job site safety. They also support sales through estimations and maintain customer satisfaction through effective project coordination and status meetings.
Requirements
Candidates must have at least 2 years of relevant industry experience and in-depth knowledge of HVAC systems. An associate degree or equivalent is required, and experience with field service software is preferred.
Full job description
Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025!
Company Overview
ThermalNetics, LLC is a growth company that was founded in 1972. We employ roughly 90 people and have annual sales of approximately $110M. Our corporate focus is “creating more comfortable and healthy indoor environments by providing innovative HVAC solutions”. In striving to provide the most economical owning experience for the end-user, we provide equipment, parts, and services to ensure the air we breathe in our schools, hospitals, commercial buildings, etc. is something that will allow us all to live happier, healthier, and safer lives. We also do all we can to give people the chance to grow. Our employees enjoy working at a place that offers a small company environment with big company objectives. You’ll be challenged to innovate, encouraged to apply your knowledge, and be well-rewarded for results.
Location: Auburn Hills, MI
Position Overview
Manages the resources to maximize customer satisfaction and improve productivity and profitability. Effectively recruits, develops, and retains employees. Ensures overall operational excellence and service growth.
Key Responsibilities
Support service coordinators with scheduling technicians.
Supervise installation technicians.
Coordinate training sessions with vendors, and train new employees
Review work orders, pre-invoice reports, service invoices
Handle Equipment and Material that come in for projects.
Administer job site safety programs, monitor compliance with job site safety, safety training, safety documentation, auditing, and reporting.
Supports sales through involvement in job quotation, estimation, and approval process.
Establishes project timelines, meets with customers to communicate, and coordinate project schedule. Manages projects, assigns personnel, oversees ordering of equipment and material, and assures that proper customer signoffs are secured per corporate policy requirements.
Customer facing status meetings.
Weekly internal status meetings with billing objectives.
Qualifications
2+ years of relevant industry experience
In-depth knowledge of HVAC systems
Associates degree or equivalent
Field service software experience is preferred
If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at ThermalNetics!
Related keywords
HVACProject ManagementInstallationSafety ComplianceEstimationField ServiceOperationsCustomer SatisfactionSchedulingVendor ManagementWork OrdersInvoicingSafety TrainingProject PlanningTechnical Support
Daikin Applied delivers superior air quality and energy efficiency to every solution with innovation in advanced technology, IoT, and next generation compressors. Daikin branded products, solutions, and services are sold through a global network of dedicated sales, service, and parts offices.
Daikin Applied’s parent company, Daikin Industries, Ltd. reports revenues in excess of $29 billion and has more than 96,000 employees worldwide, making it the largest HVAC manufacturer in the world. Daikin Industries, Ltd. has more than 90 production sites worldwide and works with customers in more than 150 countries.
Offices: 13600 Industrial Park Blvd, Minneapolis, MN 55441, US
HVACEnergy ManagementHVAC Facility ServicesEnergy SolutionsReplacement HVAC PartsEnergy Efficiency building and facility managementbuilding controlsand Commercial HVACConsumer Goods
Daikin Applied delivers superior air quality and energy efficiency to every solution with innovation in advanced technology, IoT, and next generation compressors. Daikin branded products, solutions, and services are sold through a global network of dedicated sales, service, and parts offices.
Daikin Applied’s parent company, Daikin Industries, Ltd. reports revenues in excess of $29 billion and has more than 96,000 employees worldwide, making it the largest HVAC manufacturer in the world. Daikin Industries, Ltd. has more than 90 production sites worldwide and works with customers in more than 150 countries.
Offices: 13600 Industrial Park Blvd, Minneapolis, MN 55441, US
HVACEnergy ManagementHVAC Facility ServicesEnergy SolutionsReplacement HVAC PartsEnergy Efficiency building and facility managementbuilding controlsand Commercial HVACConsumer Goods