Brazil · Remote OK
Location: Brasil (100% Remote or Hybrid for Serra Gaúcha Residents or Greater São Paulo area) Contract: Permanent Full Time (CLT) - 42h/week Hours: Availability to work from 11:26 - 14:30 - 15:40 - 21:00 and saturday rot…
Skills: Technical Troubleshooting, Customer Service, Accounting Knowledge, Remote Support Tools, Zendesk
United States · Remote OK
$40k–$60k/yr
Job Title: Senior Security Engineer Location: Remote, Canada or United States Contract: Full-Time Permanent About Us Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countr…
Skills: Identity And Access Management, SIEM, Endpoint Protection, Threat Detection, Risk Management
United States · Remote OK
$98k–$130k/yr
Job Title: Director- IT Hosting Location: Remote, United States or Canada Contract: Full-Time Permanent About us: Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries…
Skills: IT Infrastructure Management, Cloud Hosting, Incident Management, M&A Integration, Azure
Pune, Maharashtra, India · On-site
Job Title: Trainee Content Engineer Location: Baner, Pune, India (Work from office) Full time, Permanent. About Us Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countrie…
Skills: 3D Modelling, 3DS Max, AutoCAD, Blender, Parametric Modelling
Lisbon, Portugal · Hybrid
Job Title: Internal Sales Account Executive — German Speaking Location: Lisbon, Portugal — Hybrid Contract: Full Time, Permanent About Us: Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ custom…
Skills: Internal Sales, Account Management, CRM Management, B2B Sales, German Fluency
United States · Hybrid
About us Cyncly is a leading global provider of specialized visualization, sales, manufacturing and content software and solutions for the retail, design and manufacturing industries. Cyncly was created to unite Compusof…
Skills: ERP Implementation, SQL, Stored Procedures, Software Development, Manufacturing Concepts
Kochi, Kerala, India · On-site
JOB DESCRIPTION Job Title: Senior Manager - IT Operations Location: Kochi (Onsite) Permanent - Full Time About us: Cyncly is a global technology powerhouse with 2,800+ employees and 70,000+ customers across 100+ countrie…
Skills: IT Operations Management, ITIL Governance, ITSM, Team Leadership, Infrastructure Operations
Brazil · Hybrid
Location: São Paulo (Hybrid) Compensation currency: Brazilian Real (BRL) Contract: Permanent Full Time (CLT) - 42h/week (Availability to work rom 10:00 – 20:00 and 11:00 – 21:00 with Saturday rotation) PLEASE ATTACH YOUR…
Skills: Technical Support, Zendesk, English Fluency, Customer Service, Remote Support Tools
Bengaluru, Karnataka, India · Hybrid
Job Title: Senior Product Owner Location: Bangalore, India (Hybrid) Permanent - Full Time About Us: Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly trans…
Skills: Product Ownership, AI/ML Roadmap, Agile Methodology, Backlog Refinement, User Story Creation
São Paulo, São Paulo, Brazil · Remote OK
Location: Brasil (100% Remote or Hybrid for Serra Gaúcha Residents or Greater São Paulo area) Compensation Currency: Brazilian Real (BRL) Contract: Permanent Full Time (CLT) - 42h/week, PLEASE ATTACH YOUR CV IN ENGLISH P…
Skills: Salesforce, Contract Lifecycle Management, SaaS Subscription Contracts, Commercial Operations, Renewal Operations
United States · Remote OK
Performance Marketing Director – Global Location: USA (Remote) / Global, Lisbon or London (Hybrid) Contract: Permanent About Us Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across …
Skills: Performance Marketing, Paid Media Strategy, Account Based Marketing, Demand Generation, Growth Marketing
Lisbon, Portugal · Hybrid
Growth Marketing Manager – Cyncly Websites Location: Lisbon (Hybrid) Contract: Permanent, Full Time About Us: Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cy…
Skills: Growth Marketing, Demand Generation, Customer Acquisition, Lifecycle Marketing, Campaign Management
Lisbon, Portugal · Hybrid
Job Title: Internal Sales Account Executive — French Speaking Location: Lisbon, Portugal — Hybrid Contract: Full Time, Permanent About Us: Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ custom…
Skills: Internal Sales, Account Management, B2B Sales, CRM Management, French Fluency
Ashby-de-la-Zouch, England, United Kingdom · Hybrid
Job Title: Cash and Reconciliations Clerk Location: Ashby UK/ Hybrid Contract: Permanent - Full Time About Us Cyncly is a global technology powerhouse with 2,400 employees and 70,000 customers across 100 countries. Cyncl…
Skills: Cash Allocation, Bank Reconciliation, Accounts Receivable, Multi-currency Handling, Microsoft Excel
Lisbon, Portugal · Hybrid
Job Title: Deal Desk Analyst Location: Lisbon (Hybrid) Contract: Permanent, Full Time About Us: Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transform…
Skills: Pricing & Quoting, Contract Review, Salesforce CRM, CPQ Tools, SaaS Business Models
Kochi, Kerala, India · On-site
Job Title: Security Engineer - SIEM Engineer Location: Kochi, India (Onsite) Permanent - Full Time About Us Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cync…
Skills: SIEM Engineering, Detection Engineering, KQL, SPL, MITRE ATT&CK
United States · Remote OK
$180k–$240k/yr
Senior Director, Enterprise Strategic Accounts Location: Remote Contract: Full-Time Permanent About Us Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly tr…
Skills: Sales Leadership, Revenue Growth, Forecasting, Pipeline Management, Enterprise Account Development
Caxias do Sul, Rio Grande do Sul, Brazil · Hybrid
PLEASE ATTACH YOUR CV IN ENGLISH People with disabilities are welcome at Cyncly! About Us Cyncly is a leading global provider of specialized visualization, sales, manufacturing, and content software and solutions for the…
Skills: Legal Operations, Corporate Law, Litigation Management, Legal Research, Regulatory Compliance
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Act as the first point of contact for customers to provide technical support via phone, email, and chat. Responsibilities include troubleshooting hardware and network issues and documenting solutions within Zendesk.
Requires a bachelor's degree in IT, Accounting, Mathematics, or related fields along with fluent English. Candidates must have proven experience in customer service and familiarity with CRM or ticketing systems.
Location: Brasil (100% Remote or Hybrid for Serra Gaúcha Residents or Greater São Paulo area)
Contract: Permanent Full Time (CLT) - 42h/week
Hours: Availability to work from 11:26 - 14:30 - 15:40 - 21:00 and saturday rotations
Compensation Currency: Brazilian Real (BRL)
PLEASE ATTACH YOUR CV IN ENGLISH
People with disabilities are welcome at Cyncly!
About Us:
Cyncly's end-to-end software solutions connect designers, retailers, manufacturers, contractors, and consumers to make spaces amazing. With the world's largest repository of product content, we equip customers with the tools to transform vision into reality. From inspiration to installation, Cyncly transforms how spaces are imagined, designed, sold, managed, and made.
Cyncly's brands include 2020, Compusoft, 3CAD, Access IT (contract ERP), FeneTech, First Degree Systems, Focco, GO-2B, M3B, Promob, Soft Tech, RFMS and Virtual Worlds.
As a Customer Success Specialist (L1 Support), you will be the first point of contact for our customers, assisting with basic troubleshooting, handling inquiries, and providing solutions for technical issues. You will follow established procedures to resolve problems and escalate more complex issues to higher-level support. Strong communication skills, problem-solving abilities, and a customer-focused attitude are essential for success in this role.
At Cyncly, we call our team OneCyncly, a reflection of how we work together as one, united by our purpose: powering businesses that bring spaces to life. Our strength comes from our diversity of experiences, perspectives, and skills - and we thrive when we work together with openness, trust, and respect.
Here, you’ll join a group of colleagues who take ownership, solve problems, and focus on making an impact. We embrace curiosity, welcome new ideas, and see mistakes as opportunities to learn. You’ll have the freedom to work flexibly and autonomously, supported by teammates and leaders who are committed to your growth.
We celebrate the different ways people contribute and encourage everyone - from every background - to bring their authentic self to work. Because when we collaborate, challenge each other, and share what we know, we build something better together.
If you want to work in a place where your ideas matter, your growth is valued, and your work shapes the spaces people live, work, and play in - come join us.
Cyncly was created in September of 2022 as the new brand to unite Compusoft, 2020 and their affiliate companies after the two companies merged in 2021. The combined group created a global software powerhouse with more than 2,300 employees and 70,000+ customers across 100+ countries. Our company brings the best together, providing specialized visualization, sales, manufacturing and content solutions for customers wanting to bring spaces to life and bring life to spaces. Our business spans across kitchen, bathroom, furniture, flooring and windows, doors & glass industries with operations in North America, Europe, South America, Asia Pacific and Africa. Cyncly's brands — Compusoft, 2020, 3CAD, Access IT (contract ERP), FeneTech, First Degree Systems, Focco, GO-2B, M3B, Promob, Soft Tech, RFMS, Pacific Solutions, Mobile Marketing and Virtual Worlds — offer end-to-end software solutions that connect designers, retailers, manufacturers, contractors and consumers to make spaces amazing. From inspiration to installation, whether a whole room or a part of it, Cyncly equips customers with the software to transform vision into reality.
Cyncly was created in September of 2022 as the new brand to unite Compusoft, 2020 and their affiliate companies after the two companies merged in 2021. The combined group created a global software powerhouse with more than 2,300 employees and 70,000+ customers across 100+ countries. Our company brings the best together, providing specialized visualization, sales, manufacturing and content solutions for customers wanting to bring spaces to life and bring life to spaces. Our business spans across kitchen, bathroom, furniture, flooring and windows, doors & glass industries with operations in North America, Europe, South America, Asia Pacific and Africa. Cyncly's brands — Compusoft, 2020, 3CAD, Access IT (contract ERP), FeneTech, First Degree Systems, Focco, GO-2B, M3B, Promob, Soft Tech, RFMS, Pacific Solutions, Mobile Marketing and Virtual Worlds — offer end-to-end software solutions that connect designers, retailers, manufacturers, contractors and consumers to make spaces amazing. From inspiration to installation, whether a whole room or a part of it, Cyncly equips customers with the software to transform vision into reality.
