Clera home
·Dashboard

Jobs at Custom Home Health, Palliative and Hospice (Now Hiring) — 8 open

Custom Home Health, Palliative and Hospice logoCustom Home Health, Palliative and Hospice

DIRECTOR OF QUALITY - Compliance Officer

Troy, Michigan, United States · Hybrid

Senior

Are you looking to join a team that values integrity, collaboration, and continuous improvement? Position: Director of Quality/Compliance Officer – Home Health & Hospice Reports to: CEO/Administrator Location: Hybr…

Skills: Quality Assurance, Compliance Management, OASIS, Medical Coding, Regulatory Compliance

Custom Home Health, Palliative and Hospice logoCustom Home Health, Palliative and Hospice

Physical Therapist

Trenton, Michigan, United States · On-site

Mid level

Join Our Team of Dedicated Physical Therapists! Are you searching for a fulfilling career that offers both consistency and flexibility? At Custom Home Health, we've been redefining excellence in healthcare since 2011. Re…

Skills: Physical Therapy, Patient Care, Care Plan Design, Patient Education, Interdisciplinary Collaboration

Custom Home Health, Palliative and Hospice logoCustom Home Health, Palliative and Hospice

Nurse Practitioner - Hospice NP - Contingent

Troy, Michigan, United States · On-site

Mid level

Calling all Nurse Practitioners! Are you ready to be part of an exceptional team dedicated to providing compassionate care? Join us at Custom Hospice, where excellence is not just a goal, but a standard we uphold with pr…

Skills: Symptom Management, Patient Care, Care Planning, Patient Education, Interdisciplinary Collaboration

Custom Home Health, Palliative and Hospice logoCustom Home Health, Palliative and Hospice

Home Health Registered Nurse - Contingent - Trenton

Trenton, Michigan, United States · On-site

Mid level

Are you a Registered Nurse looking to join an exceptional team? Look no further! At Custom Home Health, we're more than just a company - we're a family dedicated to providing top-tier care to our patients. Join us in our…

Skills: Skilled Nursing Care, Patient Assessment, Care Plan Development, Patient Education, Treatment Administration

Custom Home Health, Palliative and Hospice logoCustom Home Health, Palliative and Hospice

Occupational Therapist - Contingent - White Lake

White Lake Charter Township, Michigan, United States · On-site

Entry level

Join Our Compassionate Team of Occupational Therapists! Are you looking for a rewarding career with a company that values flexibility, consistency, and a supportive work environment? Look no further than Custom Home Heal…

Skills: Occupational Therapy, Patient Care, Care Plan Design, Patient Education, Clinical Interventions

Custom Home Health, Palliative and Hospice logoCustom Home Health, Palliative and Hospice

Home Health Registered Nurse - Contingent - Detroit Area

Livonia, Michigan, United States · On-site

Mid level

Are you a Registered Nurse looking to join an exceptional team? Look no further! At Custom Home Health, we're more than just a company - we're a family dedicated to providing top-tier care to our patients. Join us in our…

Skills: Skilled Nursing Care, Patient Assessment, Care Plan Development, Patient Education, Treatment Administration

Custom Home Health, Palliative and Hospice logoCustom Home Health, Palliative and Hospice

Home Health Registered Nurse - Contingent - Detroit Area

Troy, Michigan, United States · On-site

Mid level

Are you a Registered Nurse looking to join an exceptional team? Look no further! At Custom Home Health, we're more than just a company - we're a family dedicated to providing top-tier care to our patients. Join us in our…

Skills: Skilled Nursing Care, Patient Assessment, Care Plan Development, Patient Education, Treatment Administration

Custom Home Health, Palliative and Hospice logoCustom Home Health, Palliative and Hospice

Physical Therapist - Contingent

Monroe, Michigan, United States · On-site

Entry level

Join Our Team of Dedicated Physical Therapists! Are you searching for a fulfilling career that offers both consistency and flexibility? At Custom Home Health, we've been redefining excellence in healthcare since 2011. Re…

Skills: Physical Therapy, Patient Care, Care Plan Design, Patient Education, Interdisciplinary Collaboration

Custom Home Health, Palliative and Hospice logo

DIRECTOR OF QUALITY - Compliance Officer

Custom Home Health, Palliative and Hospice

Troy, Michigan, United States • Hybrid

Apply
Senior

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

  • Full-time
  • bachelor degree, professional certificate
  • Posted 16d ago
  • ~40 hrs/week

Responsibilities

Lead agency-wide compliance and quality initiatives, overseeing the QA department and QAPI programs for home health and hospice. Manage audits, surveys, and the development of policies to ensure adherence to Medicare regulations and accreditation standards.

Requirements

Requires a licensed RN with a Bachelor's degree and certifications in OASIS and coding. Must have over 5 years of experience in home health/hospice clinical or coding roles, including at least 2 years in a leadership position.

Full job description

Are you looking to join a team that values integrity, collaboration, and continuous improvement?


Position: Director of Quality/Compliance Officer – Home Health & Hospice

Reports to: CEO/Administrator

Location: Hybrid position

Responsibilities:

  • Lead agency-wide compliance and quality: oversee QA department, Quality Assurance & Performance Improvement (QAPI) initiatives, and Education/Training team.
  • Ensure adherence to all Medicare home health/hospice regulations (OASIS/PDGM, hospice benefit, QRP) and accreditation standards (e.g., ACHC, CHAP if relevant).
  • Manage all audits and surveys: plan for and respond to RAC/UPIC requests, state surveys, and internal reviews.
  • Oversee OASIS and HOPE/HIS data quality: review trends, error rates, and implement corrective action plans.
  • Develop, update, and enforce policies and procedures (Medicare CoPs, documentation requirements, compliance plans).
  • Conduct regular compliance training for clinicians (OASIS training, documentation accuracy, HIPAA).
  • Oversee Staff Orientation and education program: ensure staff continuing education, certification renewals, competency evaluations, and ongoing professional development in compliance with organizational and regulatory requirements. 
  • Monitor Medicare denials and appeals: work with billing and clinical staff to correct systemic issues.
  • Collaborate with clinical leadership and the governing board on compliance strategy, reporting key metrics.

Qualifications (Must):

  • Certifications: OASIS (COS-C or HCS-O) and coding (HCS-D or HCS-H or CPC/CCS).
  • Experience: 5+ years in home health/hospice clinical or coding roles, with 2+ years in QA/compliance leadership.
  • Medicare Knowledge: Deep understanding of PDGM, HH PPS, Hospice Medicare rules, and documentation standards.
  • Education: Bachelor’s in nursing, preferred.
  •  Licensed RN.
  • Management: Experience supervising teams (QA, education, coders). Strong policy development and analytical skills.

Preferred (Nice to Have):

  • Certifications: OASIS (COS-C or HCS-O) and coding (HCS-D or HCS-H or CPC/CCS).
  • Compliance/Quality certifications (e.g. CHC, CHPC, CPHQ).
  • Experience with HOPE implementation or Hospice Quality measures.
  • Prior success leading multi-disciplinary committees.

Related keywords

OASISPDGMHCS-OCOS-CHCS-DHCS-HCPCCCSQAPIMedicare CoPsACHCCHAPRACUPICHOPEHIS

About Custom Home Health, Palliative and Hospice

LinkedInVisit site

Elevating Expectations. Elevated Care.

Industry
Hospitals and Health Care
Company size
51-200 employees
Founded
2011
Headquarters
Troy, Michigan
LinkedIn followers
794

Here at Custom Home Health, Custom Palliative Care and Custom Hospice, we strive to continuously go above and beyond to elevate the experience of home health care. Our passion for excellence is reflected in our staff and clinicians, the outcomes we produce and the care we provide. We settle for nothing less than the best people, the most caring and competent clinicians, and the highest level of professional standards. If you are an industry professional looking to join a fun and empowering company, Custom Home Health, Custom Palliative Care and Custom Hospice could be the place for you. Contact us today to learn more about our current employment offerings. Custom Home Health was founded in 2011, added Custom Hospice in 2016 and Custom Palliative Care in 2019. Custom provides home health services for patients in nine counties throughout Southeast Michigan and maintains one constant: a passion for compassion. Custom has been recognized as a Detroit Free Press Top Workplace annually since 2012.

Offices: 888 W Big Beaver Rd, Troy, Michigan 48084, US

Home Health CareOccupational TherapyNursingPhysical TherapySpeech TherapyMedical Social WorkHome Health AidesDietary ConsultingHospiceand Palliatiave Care
View all jobs at Custom Home Health, Palliative and Hospice

About Custom Home Health, Palliative and Hospice

LinkedInVisit site

Elevating Expectations. Elevated Care.

Industry
Hospitals and Health Care
Company size
51-200 employees
Founded
2011
Headquarters
Troy, Michigan
LinkedIn followers
794

Here at Custom Home Health, Custom Palliative Care and Custom Hospice, we strive to continuously go above and beyond to elevate the experience of home health care. Our passion for excellence is reflected in our staff and clinicians, the outcomes we produce and the care we provide. We settle for nothing less than the best people, the most caring and competent clinicians, and the highest level of professional standards. If you are an industry professional looking to join a fun and empowering company, Custom Home Health, Custom Palliative Care and Custom Hospice could be the place for you. Contact us today to learn more about our current employment offerings. Custom Home Health was founded in 2011, added Custom Hospice in 2016 and Custom Palliative Care in 2019. Custom provides home health services for patients in nine counties throughout Southeast Michigan and maintains one constant: a passion for compassion. Custom has been recognized as a Detroit Free Press Top Workplace annually since 2012.

Offices: 888 W Big Beaver Rd, Troy, Michigan 48084, US

Home Health CareOccupational TherapyNursingPhysical TherapySpeech TherapyMedical Social WorkHome Health AidesDietary ConsultingHospiceand Palliatiave Care
View all jobs at Custom Home Health, Palliative and Hospice

Similar companies hiring

CVS Health (16696)Aramark Healthcare+ (6840)St. Peter's Health Partners (4326)Aiken Regional Medical Centers (4066)Ascension (3992)DaVita Kidney Care (3458)American Addiction Centers (3199)PruittHealth (2931)UnitedHealth Group (2890)BAYADA Home Health Care (2694)Fresenius Medical Care (2500)Highpoint Health with Ascension Saint Thomas (2289)
Clera home

Your AI-talent agent. Connecting talents with dream jobs.

Earn $5,000

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Referral

Platform

  • Pricing
  • Integrations
  • Partners
  • Acquihire

Clera

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Referral

Platform

  • Pricing
  • Integrations
  • Partners
  • Acquihire

Clera

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

© 2026 Clera Labs, Inc.

PrivacyTermsBug Bounty