Community Relations Director POSITION SUMMARY The Community Relations Director helps create a joyful & vibrant community by managing the community’s inquiry and admission process and providing customers with inform…
Skills: Sales Management, Marketing, Customer Service, Lead Management, Budgeting
Caregiver Weekends (WA) POSITION SUMMARY Caregivers create a joyful and vibrant community by providing care, support, and companionship to our residents. You will assist seniors with activities of daily living (ADLs) and…
Skills: Personal Care, Meal Preparation, Mobility Support, Companionship, Housekeeping
Caregiver Weekends (WA) POSITION SUMMARY Caregivers create a joyful and vibrant community by providing care, support, and companionship to our residents. You will assist seniors with activities of daily living (ADLs) and…
Skills: Personal Care, Meal Preparation, Mobility Support, Companionship, Housekeeping
Nursing Mgmt - Assistant Director of Nursing - Full Time
Marysville, Washington, United States · On-site
$92k–$102k/yr
Mid level
Assistant Director of Nursing POSITION SUMMARY The Assistant Director of Nursing helps create a joyful and vibrant community by assisting the Director of Nursing with the coordination and oversight of health and supporti…
Nursing Mgmt - Assistant Director of Nursing - Full Time
Marysville, Washington, United States · On-site
$92k–$102k/yr
Mid level
Assistant Director of Nursing POSITION SUMMARY The Assistant Director of Nursing helps create a joyful and vibrant community by assisting the Director of Nursing with the coordination and oversight of health and supporti…
Dining Aide POSITION SUMMARY The Dining Aide helps create a joyful and vibrant community by providing prompt and excellent service to residents when serving meals and performing other duties. ESSENTIAL JOB FUNCTIONS Is p…
Medication Aide (WA) POSITION SUMMARY The Medication Aide helps create a joyful & vibrant community by caring for residents and administering and/or assisting with the self-administration of routine and non-routine and n…
Medication Aide (WA) POSITION SUMMARY The Medication Aide helps create a joyful & vibrant community by caring for residents and administering and/or assisting with the self-administration of routine and non-routine and n…
Housekeeper POSITION SUMMARY The Housekeeper helps create a joyful and vibrant community by maintaining a beautiful environment, keeping the community tidy, clean, sanitary, and pleasing to the senses. ESSENTIAL JOB FUNC…
Housekeeper POSITION SUMMARY The Housekeeper helps create a joyful and vibrant community by maintaining a beautiful environment, keeping the community tidy, clean, sanitary, and pleasing to the senses. ESSENTIAL JOB FUNC…
AM Shift Caregiver (WA) POSITION SUMMARY Caregivers create a joyful and vibrant community by providing care, support, and companionship to our residents. You will assist seniors with activities of daily living (ADLs) and…
Skills: Personal Care, Meal Preparation, Mobility Support, Companionship, Housekeeping
Cook POSITION SUMMARY The Cook helps create a joyful and vibrant community by preparing and serving delicious meals. Oversees food service operation and ensures that adequate food and supplies are on hand. ESSENTIAL JOB …
Cook POSITION SUMMARY The Cook helps create a joyful and vibrant community by preparing and serving delicious meals. Oversees food service operation and ensures that adequate food and supplies are on hand. ESSENTIAL JOB …
Skills: Food Preparation, Menu Planning, Sanitation Compliance, Inventory Management, Dining Service
Caregiver (WA) POSITION SUMMARY Caregivers create a joyful and vibrant community by providing care, support, and companionship to our residents. You will assist seniors with activities of daily living (ADLs) and ensure t…
Skills: Personal Care, Meal Preparation, Mobility Support, Companionship, Housekeeping
Laundry Aide POSITION SUMMARY The Laundry Aide helps create a joyful and vibrant community by laundering residents’ clothing and linens. This position also ensures the laundry rooms are maintained in a clean, safe …
Resident Care Coordinator POSITION SUMMARY The Resident Care Coordinator (RCC) helps create a joyful and vibrant community by participating in the orientation and training of staff as assigned by community leadership and…
Skills: Staff Scheduling, Resident Care Coordination, Medication Administration, Care Planning, Staff Training
LPN POSITION SUMMARY The LPN helps create a joyful and vibrant community by assisting in health and supportive services provided to residents. Performs ongoing assessment/observation of residents’ physical and psyc…
Cook POSITION SUMMARY The Cook helps create a joyful and vibrant community by preparing and serving delicious meals. Oversees food service operation and ensures that adequate food and supplies are on hand. ESSENTIAL JOB …
Skills: Food preparation, Sanitation, Inventory control, Menu planning, Specialty diets
Cook POSITION SUMMARY The Cook helps create a joyful and vibrant community by preparing and serving delicious meals. Oversees food service operation and ensures that adequate food and supplies are on hand. ESSENTIAL JOB …
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$63k–$67k/yr
Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, HSA Account, Sick Time, Paid Time Off
Posted 40d ago
~40 hrs/week
Responsibilities
Manage the community's inquiry and admission process to increase occupancy and meet move-in goals. Implement sales and marketing programs while coordinating with clinical and financial teams to facilitate resident transitions.
Requirements
Requires a high school diploma and experience in outside sales and marketing, specifically working with healthcare professionals. Must possess a valid driver's license, vehicle access, and a Food Handlers card.
Full job description
Community Relations Director
POSITION SUMMARY
The Community Relations Director helps create a joyful & vibrant community by managing the community’s inquiry and admission process and providing customers with information via tours of the community, personal visits/assessments, conversations and follow-up. The Community Relations Director also implements effective sales and marketing programs to increase occupancy and secure move-ins at the community.
ESSENTIAL JOB FUNCTIONS
Manages the community’s sales activities by helping families and residents move through the sales process to move-in.
Responsible for fulfilling budgeted occupancy and move in goals.
Maintains and improves upon the occupancy level and revenue production of the community to include managing the inquiry process and completing all activities required to secure move in to the community.
Manages the move in process by assisting prospective residents, their family members, and/or advisers in the decision-making process by understanding their needs and educating them about the community’s services and programs.
Works with Maintenance to ensure apartment readiness for move-ins; maintains model apartments, and ensures the community is always tour ready.
Demonstrates exceptional customer service skills to all customers.
Responsible for taking referral information from telephone and walk-in inquiries, obtaining necessary personal, clinical, and financial information.
Works with the Business Office Manager to ensure prompt coordination for financial verification and ensures financial verification and forms are accurate and complete.
Coordinates the pre-admission process and acts as liaison between the customer and the community.
Coordinates the pre-admission process to include clinical information to identify care/service needs and financial information.
Obtains approvals from clinical team to ensure consistent pre-admission process. Works with clinical team to obtain clinical information from physicians’ offices and/or hospital as needed.
Participates, in stand-up meetings to provide updates on referrals, pending move-ins and scheduled tours. Trains other staff on how to provide an effective tour.
Represents the community and increases awareness through participation in outreach to medical and community referral sources, coordination of internal and external events, professional groups, and community involvement in the local market.
Analyzes occupancy trends within the local market and with competitors in order to achieve full occupancy with waitlists.
Attends and participates in in-service training.
Completes necessary move in paperwork with resident and/or resident representatives and family members.
Knows Resident Rights. Helps residents exercise and/or protect their rights.
Reports resident complaints to management.
Maintains confidentiality of resident information.
Follows and adheres to policies and procedures, implementing HIPAA requirements for the privacy and security of protected health information.
Attends and participates in required meetings and trainings. Stays current on all system assigned tasks and duties.
Other duties as assigned.
EXPERIENCE, QUALIFICATIONS & SKILLS
High School diploma or equivalent.
Ability to work independently with minimal supervision; Demonstrates skills in problem solving, conflict management and budgeting.
Possesses excellent leadership skills and has a caring disposition.
Has a neat, professional, courteous manner and appearance.
Good communication skills, verbal and written.
Ability to ready, write, speak and understand English.
Experience interacting and working with hospital-based clinicians (physicians, nurses, discharge planners and social workers).
Experience in an outside sales and marketing role, with demonstrated experience in making sales calls to healthcare professionals.
Possesses a valid driver’s license, current car insurance, and has access to a vehicle.
Maintain current Food Handlers card.
Pass a Criminal Background and fingerprint check.
Demonstrates basic computer knowledge and ability with an aptitude to learn company applications.
Has compassion and a special interest in working with the senior population.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hand to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and or move up to 20 pounds.
WHAT WE OFFER
Competitive Compensation Program - Actual pay rate will be calculated based on relevant years of experience and education/certification requirements.
Health Care
Medical, Dental and Vision plans
Savings and Spending accounts to set money aside tax-free for health care and dependent care expenses. HSA account includes employer contribution
Extra Benefits
Sick time accrues at 2.17 hours every pay period (24/year), available for use after 90-days
Paid time off accrues at 2.85 hours every pay period (24/year), available for use after 90-days
Floating Holiday: 3.47 hours accrues every pay period (24/year), up to 56 hours annually
Seven paid holidays: New Year's Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day and Christmas
Up to 3 days Bereavement Leave
Employer Paid Life Insurance
Traditional and Roth 401(k) with annual employer discretionary contribution after 12 months and 1000 hours worked, semi-annual enrollment
Cascadia Assistance Fund to provide financial help with hardships or continuing education
Cascadia Senior Living and Development specializes in the creation and operation of innovative independent living, assisted living, and memory care communities throughout the Northwest. Our commitment is to provide excellent care in beautiful settings that have been intentionally designed for interaction and engagement.
Our core belief is that it takes every single one of us—our residents, their families and friends, and our CSL team—to create joyful and vibrant communities.
Offices: 2520 W Washington Ave, Suite 1, Yakima, Washington 98903, US · Olympia, WA 98502, US
Cascadia Senior Living and Development specializes in the creation and operation of innovative independent living, assisted living, and memory care communities throughout the Northwest. Our commitment is to provide excellent care in beautiful settings that have been intentionally designed for interaction and engagement.
Our core belief is that it takes every single one of us—our residents, their families and friends, and our CSL team—to create joyful and vibrant communities.
Offices: 2520 W Washington Ave, Suite 1, Yakima, Washington 98903, US · Olympia, WA 98502, US